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155 Byron Street , L0S1J0, Niagara-on-the-Lake, Canada

Review Score

Based on 1270 reviews

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9.0

Location

9.3

168 reviews

Service

9.0

303 reviews

Food

6.2

127 reviews

Room

5.9

335 reviews

Breakfast

5.4

52 reviews

Bar and Beverages

5.2

19 reviews

Wellness Area

5.2

34 reviews

Cleanliness

4.9

85 reviews

Value for money

4.4

87 reviews

WiFi

2.8

10 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is good and affordable.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Room service is average.

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6.2

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Acceptable menu with average desserts. Untasty beef dishes & steak.

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5.9

"Room is all right"

Old, adequately clean rooms with fine views and subpar A/C. Average-sized rooms with great beds. Small rooms and poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Standard bar"

Standard bar.

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5.2

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Nice sauna.

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4.9

"Could use a good cleaning"

Bathrooms, dining area untidy; rooms relatively untidy. Hotel facilities could use a good clean.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location and easy parking. Near to downtown with good options for sightseeing.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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7.3

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok. Beautiful architecture.

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6.3

"Food is all right"

Food and menu is typical, but quite expensive.

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6.0

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Small bathrooms with poor furniture and A/C. Old, poorly maintained rooms. Shower can be a problem.

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5.4

"Breakfast is average"

Breakfast is average.

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5.3

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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5.2

"Standard bar"

Standard bar.

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4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.7

"Comfortable"

Relatively comfortable, with good beds.

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6.2

"Room is all right"

Great beds in okay rooms.

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5.7

"Food is all right"

Food is all right.

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4.9

"Could use a good cleaning"

Could use a good cleaning.

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4.1

"Value for money could be better"

Value for money could be better.

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