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155 Byron Street , L0S1J0, Niagara-on-the-Lake, Canada

Review Score

Based on 1335 reviews

heart

8.9

Location

9.4

160 reviews

Service

8.9

285 reviews

Room

6.8

351 reviews

Food

6.3

117 reviews

Breakfast

6.0

53 reviews

Cleanliness

5.7

95 reviews

Wellness Area

5.3

42 reviews

Value for money

4.5

84 reviews

Bar and Beverages

3.8

19 reviews

WiFi

2.8

11 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

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8.9

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Good shuttle service. Room service is average.

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6.8

"Room is all right"

Old, adequately clean rooms with fine views and subpar A/C. Comfortable beds in spacious rooms. Mediocre sized, poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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6.3

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu is adequate.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Nice sauna.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.8

"Bar could improve"

Bar could improve.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location. Near to downtown with good options for sightseeing.

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9.1

"Fantastic service"

Service is professional and friendly. Good shuttle service.

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7.3

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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6.8

"Comfortable"

Relatively comfortable, with good beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.7

"Room is all right"

Outdated rooms with poor furniture in need of maintenance. Great beds but poor A/C and small bathrooms. Shower can be a problem.

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6.3

"Food is all right"

Food and menu is typical, but quite expensive.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Breakfast is average"

Breakfast is average.

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4.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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3.8

"Bar could improve"

Bar could improve.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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6.3

"Room is all right"

Room is all right.

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