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172 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 833 reviews

heart

8.2

Location

9.4

235 reviews

Service

8.2

150 reviews

Room

5.2

317 reviews

Comfort

5.1

193 reviews

Vibe

4.8

47 reviews

WiFi

4.2

30 reviews

Wellness Area

0.0

7 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Average parking. Close to public transport and the train. Affordable parking.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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5.2

"Room is all right"

Old, average sized rooms with decent beds and awful TVs. Small rooms and poorly cleaned bathrooms. Badly-maintained rooms and balconies with poor A/C and furniture. Shower can be a problem. Good kitchenette.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.8

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating. Stylish hotel.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Great location near shopping and public transport. Average parking.

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8.3

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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4.7

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.5

"Room needs to be improved"

Badly maintained rooms, uncomfortable beds, and deficient A/C. Rooms amply-sized and moderately tidy with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Good kitchenette.

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4.4

"Vibe is not too good"

Vibe is not too good.

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9.2

"Great location"

Great location with good parking availability.

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8.9

"Best value for money"

Best value for money.

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7.9

"Fantastic service"

Friendly service.

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5.4

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.2

"Room is all right"

Room is all right.

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5.1

"Comfortable"

Comfortable.

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4.3

"Amenities are not the best"

Amenities are not the best.

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9.5

"Great location"

Great location.

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4.6

"Room needs to be improved"

Room needs to be improved.

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