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172 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 966 reviews

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8.1

Location

9.3

286 reviews

Food

8.5

20 reviews

Service

7.6

185 reviews

Comfort

5.6

218 reviews

Room

5.5

381 reviews

Amenities

4.9

68 reviews

Vibe

4.9

58 reviews

WiFi

4.3

32 reviews

Wellness Area

0.0

7 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.5

"Delicious food"

Delicious food.

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7.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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5.6

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Small bathrooms, uncomfortable beds, and inadequate A/C.

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5.5

"Room is all right"

Poorly-maintained, old, reasonably-sized rooms, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Guests complain about the furniture, balconies, beds, and TVs. Decent rooms and views. Shower can be a problem. Good kitchenette.

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4.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Awesome for families. Good for traveling with friends. Good for business people.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Great location near shopping and public transport. Parking is rare.

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7.7

"Fantastic service"

Great, friendly housekeeping.

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4.9

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Average sized rooms.

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4.7

"Room needs to be improved"

Subpar beds, small bathroom and insufficient A/C. Average sized rooms. Decent rooms and views. Shower can be a problem. Good kitchenette.

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4.2

"Vibe is not too good"

Vibe is not too good.

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4.0

"Complaints about WiFi"

Complaints about WiFi.

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9.0

"Great location"

Great location.

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8.0

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Friendly service.

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6.1

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.8

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

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5.6

"Comfortable"

Comfortable.

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5.4

"Room is all right"

Room is all right.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Great location"

Great location.

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5.9

"Room is all right"

Room is all right.

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