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172 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 761 reviews

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8.1

Location

9.3

223 reviews

Food

8.6

15 reviews

Service

8.6

151 reviews

Room

5.8

297 reviews

Comfort

5.3

179 reviews

WiFi

4.7

26 reviews

Wellness Area

0.0

6 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

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8.6

"Delicious food"

Delicious food.

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8.6

"Fantastic service"

Great, professional service from reception and housekeeping.

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5.8

"Room is all right"

Acceptable room size and TV's. Outdated, poorly maintained rooms with average beds and poor A/C. Small rooms and poorly cleaned bathrooms. Rooms tidy with great views and kitchenettes. Shower can be a problem.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Great location near shopping and public transport. Average parking.

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8.6

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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4.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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4.9

"Room needs to be improved"

Deficient A/C in poorly-maintained rooms. Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Good kitchenette.

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9.1

"Great location"

Great location with good parking availability.

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8.4

"Fantastic service"

Friendly service.

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7.1

"Clean"

Relatively clean rooms.

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5.7

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.7

"Room is all right"

Room is all right.

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5.3

"Comfortable"

Comfortable.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Great location"

Great location.

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