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Marseiller Str. 2, 20355, Hamburg, Germany

Review Score

Based on 4890 reviews

heart

8.5

Location

8.9

1255 reviews

Service

8.5

1011 reviews

Breakfast

8.2

963 reviews

WiFi

7.8

49 reviews

Wellness Area

7.7

98 reviews

Room

7.6

1485 reviews

Amenities

6.9

302 reviews

Food

5.8

233 reviews

Value for money

3.6

328 reviews

Pool

0.0

12 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly. Close to business sites.

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8.5

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping. Reception and bar service are as expected. Room service is average. Booking process is sufficient.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.7

"Great wellness & sports facilities"

Great wellness and sauna facilities. Average fitness area.

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7.6

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Spacious, clean rooms, but poorly maintained. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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6.9

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating. Great hotel grounds and outdoor sports facilities. Facilities are modern with a lovely conference area. Adequate terrace. Good handicap accessible facilities.

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5.8

"Food is all right"

Overall dining experience is fine but menu is pricey and not highly rated. Good fish and seafood, and decent side dishes. Untasty pork dishes and an insufficiently clean dining area. Desserts & fruits are ok.

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3.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to public transport and the train. Close to business sites.

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8.5

"Fantastic service"

Fantastic service. Service, housekeeping and reception are all fine.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Good internet service"

Good internet service. Average wifi quality.

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7.6

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Rooms spacious and relatively tidy. Small rooms and poorly cleaned bathrooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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5.8

"Food is all right"

Overall dining experience is fine but menu is pricey and not highly rated. Side dishes are average, although dining area is poorly cleaned.

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3.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Near city centre in a great location. Close to public transport and the train. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

New rooms with excellent beds and wonderful views. Spacious, clean rooms with nice furniture. Bathrooms have cleanliness issues and A/C is lacking.

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7.7

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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7.7

"Good internet service"

Good internet service.

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5.9

"Food is all right"

Food is all right.

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3.7

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Large, clean rooms with large bathrooms, but somewhat worn.

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5.7

"Food is all right"

Food is all right.

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3.6

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great room"

Excellent views from big, new rooms with wonderful beds. Fairly clean rooms, but inadequate bathrooms. Shower can be a problem.

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3.7

"Value for money could be better"

Value for money could be better.

Photos from travellers