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Marseiller Str. 2, 20355, Hamburg, Germany

Review Score

Based on 4860 reviews

heart

8.5

Location

8.9

1311 reviews

WiFi

8.8

54 reviews

Service

8.4

1037 reviews

Breakfast

8.0

990 reviews

Wellness Area

7.9

105 reviews

Room

7.7

1532 reviews

Comfort

6.7

648 reviews

Food

5.8

236 reviews

Value for money

3.2

345 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly. Close to business sites.

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8.8

"Good internet service"

Good wifi quality. Free internet.

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8.4

"Fantastic service"

Service is generally friendly, although bar service is poor. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Decent management and adequately professional staff. Room service is perfect. Booking process is sufficient.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.7

"Great room"

Large, new rooms, and great views. Excellent beds but only average cleanliness and furnishing. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem. Sub-par balconies and lacking A/C. Kitchenette is acceptable.

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6.7

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.8

"Food is all right"

Dining experience was average, as were the desserts, but the side dishes were poor. Pricey, subpar menu. Untasty pork dishes and an insufficiently clean dining area. Great seafood and snacks.

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3.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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9.2

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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8.9

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Fantastic service"

Friendly service. Staff is professional enough, with okay reception, housekeeping, and waitstaff.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Rooms spacious and relatively tidy. Small rooms and poorly cleaned bathrooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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7.7

"Great wellness & sports facilities"

Great wellness and sauna facilities. Average fitness area.

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2.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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9.1

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.5

"Good internet service"

Good internet service.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.8

"Great room"

Rooms are new and well furnished with comfortable beds. Large, clean rooms with wonderful views. Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

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3.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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8.6

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Great room"

Great views from new, clean, and decently furnished rooms. Large rooms with great beds but below-average bathrooms.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.3

"Food is all right"

Food is all right.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Great room"

Large, new rooms, and great views. Excellent beds in clean rooms but bathrooms are not so good. Shower can be a problem.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.8

"Quite clean"

Good cleanliness in rooms, but so-so in the building. Clean hotel facilities.

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3.5

"Value for money could be better"

Value for money could be better.

Photos from travellers