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Marseiller Str. 2, 20355, Hamburg, Germany

Review Score

Based on 5247 reviews

heart

8.5

WiFi

9.4

43 reviews

Location

8.6

1261 reviews

Service

8.5

1027 reviews

Breakfast

8.4

1013 reviews

Room

8.1

1476 reviews

Amenities

6.8

354 reviews

Value for money

4.0

312 reviews

Pool

0.4

12 reviews

100% Verified Real Reviews

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9.4

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Great location"

Great location. Near public transport, airport, and train station. Accessible by car, but parking is costly. Near city centre with great sightseeing and nearby restaurants. Close to business sites.

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8.5

"Fantastic service"

Wonderful and professional service, especially waitstaff. Reception and management are fine. Average bar service and housekeeping. Room service is average. Booking process should be better organized. Recreation staff is nice.

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8.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Great room"

Excellent views from big, new rooms with wonderful beds. Small rooms and poorly cleaned bathrooms. Decent kitchenettes and average room cleanliness. Okay furniture and poor minibars in badly maintained rooms. A/C and TV are subpar. Shower can be a problem.

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6.8

"Ordinary amenities"

Hotel building and grounds are alright. Elevator in need of updating. Entrance area is ok. Facilities are modern with a lovely conference area. Beautiful architecture. Adequate terrace. Good handicap accessible facilities. Good outdoor sports facilities.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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0.4

"Pool should be renewed"

Pool should be renewed.

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9.0

"Good internet service"

Good wifi quality.

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8.8

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to business sites.

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8.7

"Fantastic service"

Wonderful and professional service, especially waitstaff. Decent reception and housekeeping.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great room"

Large, new rooms, and great views. Excellent beds but only average cleanliness and furnishing. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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0.3

"Pool should be renewed"

Pool should be renewed.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near to downtown with good options for sightseeing.

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8.6

"Great room"

Rooms are spacious, modern and tidy with excellent views. Excellent beds but rooms and bathrooms need maintenance.

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6.9

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.3

"Value for money could be better"

Value for money could be better.

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8.7

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Good, reasonably professional service, and standard reception.

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7.8

"Great room"

Rooms are new, with great views, comfortable beds and reasonable furniture. Rooms spacious and relatively clean, but bathrooms are below average.

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4.3

"Value for money could be better"

Value for money could be better.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.0

"Great room"

Rooms are alright, but bathrooms are not great. Excellent beds and great views. Shower can be a problem.

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6.3

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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3.7

"Value for money could be better"

Value for money could be better.

Photos from travellers