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Marseiller Str. 2, 20355, Hamburg, Germany

Review Score

Based on 4965 reviews

heart

8.5

Location

9.0

1300 reviews

WiFi

8.9

49 reviews

Service

8.6

1050 reviews

Breakfast

8.2

991 reviews

Wellness Area

7.6

100 reviews

Room

7.6

1542 reviews

Food

5.7

236 reviews

Value for money

3.3

343 reviews

Pool

0.0

14 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly. Close to business sites.

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8.9

"Good internet service"

Good wifi quality. Free internet.

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8.6

"Fantastic service"

Wonderful and professional service, especially waitstaff. Reception and bar service are as expected. Room service is average. Smooth booking process. Management should be more attentive.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Great wellness & sports facilities"

Great wellness and sauna facilities. Average fitness area.

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7.6

"Great room"

Tidy, modern rooms with great beds and excellent views. Small rooms and poorly cleaned bathrooms. Spacious rooms. Subpar balconies in poorly maintained rooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.7

"Food is all right"

Dining experience acceptable but dining area untidy. Pricey, subpar menu. Guests disliked the pork dishes, desserts, and fruits. Delicious fish & seafood.

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3.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Accessible by car, but parking is costly. Near downtown with great sightseeing and shopping. Close to public transport and the train. Close to business sites.

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9.0

"Good internet service"

Good wifi quality.

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8.6

"Fantastic service"

Professional service with decent reception and housekeeping.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Rooms spacious and relatively tidy. Small rooms and poorly cleaned bathrooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

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5.7

"Food is all right"

Dining experience acceptable but dining area untidy. Pricey, subpar menu.

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3.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Near city centre in a great location. Close to public transport and the train. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.6

"Good internet service"

Good internet service.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great room"

New rooms with excellent beds and wonderful views. Spacious, clean rooms with nice furniture. Bathrooms have cleanliness issues and A/C is lacking.

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7.7

"Great wellness & sports facilities"

Great wellness and sauna facilities. Average fitness area.

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5.8

"Food is all right"

Food is all right.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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8.7

"Fantastic service"

Reception is average, but service is professional.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Great room"

Rooms are new, with great views, comfortable beds and reasonable furniture. Large rooms with below average bathrooms.

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5.6

"Food is all right"

Food is all right.

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3.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.4

"Great room"

Large, new rooms, and great views. Excellent beds in clean rooms but bathrooms are not so good. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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3.5

"Value for money could be better"

Value for money could be better.

Photos from travellers