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380 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 2001 reviews

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8.9

Service

9.3

795 reviews

Location

9.3

609 reviews

WiFi

9.3

61 reviews

Cleanliness

9.2

201 reviews

Food

8.7

192 reviews

Breakfast

8.6

231 reviews

Amenities

8.4

141 reviews

Comfort

7.8

363 reviews

Room

7.8

684 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Room service is average. Great concierge service.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport and the train. Standard parking prices.

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9.3

"Good internet service"

Good wifi quality. Free internet.

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9.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Food is relatively good value, and side dishes are of average quality.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.4

"Great amenities"

Facilities are old, but the terrace is lovely. Great buildings with nice entrance area and conference rooms. Pleasant hotel grounds. Beautiful architecture. Elevator in need of updating.

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7.8

"Rather comfortable"

Comfortable rooms and beds. Noise levels are OK, but A/C is poor.

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7.8

"Great room"

Tidy, modern rooms with great beds and excellent views. Bathroom is relatively clean. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower was ok. Complaints about minibars and kitchenettes.

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9.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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9.3

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby. Average parking.

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9.2

"Good internet service"

Good wifi quality. Free internet.

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8.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.5

"Great amenities"

Nice building.

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8.4

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices. Affordable food.

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8.0

"Great room"

Tidy, modern rooms with great beds and excellent views. Poorly maintained rooms and furniture, but reasonably clean bathrooms. Shower was ok.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Clean"

Clean rooms.

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9.3

"Great location"

Great location for shopping and parking was alright.

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8.8

"Delicious food"

Delicious food.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great amenities"

Great amenities.

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7.9

"Best value for money"

Best value for money.

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7.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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9.5

"Great location"

Great location near shopping and public transport.

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9.3

"Fantastic service"

Service is professional and friendly.

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9.2

"Good internet service"

Good wifi quality.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great amenities"

Nice building.

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7.8

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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9.4

"Fantastic service"

Friendly service.

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9.4

"Good internet service"

Good internet service.

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9.3

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Awesome vibe"

Awesome vibe.

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7.7

"Great room"

Great rooms with decent bathrooms.

Photos from travellers