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380 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 2115 reviews

heart

8.9

Location

9.4

662 reviews

Service

9.3

845 reviews

Cleanliness

9.0

217 reviews

Breakfast

8.8

258 reviews

Food

8.5

190 reviews

Value for money

8.4

257 reviews

Amenities

8.3

170 reviews

WiFi

8.3

82 reviews

Room

7.6

712 reviews

Comfort

7.4

378 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Standard parking prices.

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9.3

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Room service is average. Great concierge service. Booking process is sufficient.

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9.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.5

"Delicious food"

Decent dining experience, with good food but poor side dishes. Very good menu with great desserts and snacks at good prices.

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8.4

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices. Affordable food.

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8.3

"Great amenities"

Nice hotel buildings and lovely terraces. Nice hotel grounds and entrance area is alright. Generally old facilities, although conference area was good. Elevator in need of updating. Unspectacular architecture.

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8.3

"Good internet service"

Good wifi quality. Free internet.

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7.6

"Great room"

Picturesque views, cozy beds and standard TV's in clean rooms. Bathrooms are clean and room is moderately sized. Rooms relatively new with decent minibars. Furniture needs more attention. Great shower.

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7.4

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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9.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average.

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9.3

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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8.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices. Affordable food.

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8.5

"Great amenities"

Great buildings and decent entrance area.

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8.3

"Good internet service"

Good wifi quality. Free internet.

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7.9

"Great room"

Clean rooms with wonderful beds and stunning views. Bathrooms are clean and room is moderately sized. Great shower. Rooms relatively new with decent minibars. Furniture needs more attention.

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9.7

"Great location"

Great location near shopping and public transport.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.7

"Clean"

Clean hotel facilities. Clean rooms.

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8.4

"Good internet service"

Good wifi quality. Free internet.

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8.2

"Great amenities"

Nice building.

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7.4

"Great room"

Clean rooms with wonderful beds and stunning views. Rooms are neglected, although average in size with OK bathrooms.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Great location"

Great location near lots of shopping. Decent, but pricey, parking.

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9.1

"Clean"

Clean rooms.

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8.7

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great amenities"

Nice building.

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8.1

"Best value for money"

Best value for money.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Great room"

Bathrooms and room size are acceptable. Clean rooms with wonderful beds and stunning views.

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9.4

"Great location"

Great location near lots of shopping.

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9.3

"Fantastic service"

Friendly service.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.5

"Best value for money"

Best value for money.

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8.5

"Good internet service"

Good wifi quality.

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7.3

"Great room"

Great room. Bathrooms and room size are acceptable.

Photos from travellers