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380 WILLIAM STREET , 3000, Melbourne, Australia

Review Score

Based on 2066 reviews

heart

8.9

Service

9.3

817 reviews

Location

9.3

633 reviews

Cleanliness

9.2

198 reviews

Breakfast

8.6

245 reviews

WiFi

8.6

71 reviews

Amenities

8.5

149 reviews

Food

8.5

186 reviews

Room

7.6

697 reviews

Comfort

7.6

367 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Room service is average. Great concierge service. Booking process is sufficient.

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9.3

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car.

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9.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Good internet service"

Good wifi quality. Free internet.

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8.5

"Great amenities"

Facilities are old, but the terrace is lovely. Great buildings with nice entrance area and conference rooms. Pleasant hotel grounds. Beautiful architecture. Elevator in need of updating.

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8.5

"Delicious food"

Great dining experience with an excellent menu, great desserts, and excellent snacks. Side dishes are all right.

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7.6

"Great room"

Tidy, modern rooms with great beds and excellent views. Bathrooms are somewhat clean, but poorly maintained. Decently sized rooms with okay minibars. Substandard furniture, A/C, TV's and kitchenettes. Great shower.

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7.6

"Rather comfortable"

Comfortable rooms with great beds but A/C is poor. Average noise and size.

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9.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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9.2

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping.

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8.9

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.7

"Great amenities"

Nice building.

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8.4

"Good internet service"

Good wifi quality. Free internet.

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7.7

"Great room"

Tidy, modern rooms with great beds and excellent views. Bathrooms clean enough and adequately sized. Reasonably sized rooms but poor furniture. Great shower.

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9.6

"Great location"

Great location near shopping and public transport.

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9.2

"Fantastic service"

Service is professional and friendly.

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8.8

"Clean"

Clean hotel facilities. Clean rooms.

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8.6

"Good internet service"

Good wifi quality. Free internet.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great amenities"

Nice building.

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7.3

"Great room"

Clean rooms with wonderful beds and stunning views. Rooms are neglected, although average in size with OK bathrooms.

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9.3

"Clean"

Clean rooms.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Great location"

Great location for shopping and parking was alright.

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8.7

"Delicious food"

Delicious food.

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8.4

"Great amenities"

Nice building.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.7

"Best value for money"

Best value for money.

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7.1

"Great room"

Clean rooms with wonderful beds and stunning views. Bathrooms and room size are acceptable.

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9.3

"Great location"

Great location.

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9.3

"Fantastic service"

Friendly service.

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8.8

"Good internet service"

Good internet service.

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8.4

"Awesome vibe"

Awesome vibe.

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8.3

"Best value for money"

Best value for money.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Great rooms with decent bathrooms.

Photos from travellers