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201 EAST DELAWARE , 60611, Chicago, United States of America

Review Score

Based on 4552 reviews

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8.3

Beach

10.0

20 reviews

Location

9.4

1253 reviews

Service

7.6

907 reviews

Comfort

7.0

946 reviews

Room

6.9

1544 reviews

Cleanliness

6.4

376 reviews

Vibe

6.0

386 reviews

WiFi

5.8

94 reviews

Amenities

3.4

545 reviews

Breakfast

2.4

154 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.4

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Accessible by car, but parking is costly.

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7.6

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping. Room service could have been improved. Poorly managed with subpar restaurant service. Valet service could be better. Booking process is sufficient. Concierge service is average. Pool bar needs better service. Great hotel security.

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7.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.9

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Large rooms, and good minibars. Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower was ok. Acceptable TV's and kitchenettes.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel. Good for traveling with friends. Nice boutique hotel. Luxury hotel.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.4

"Amenities are not the best"

Meeting & event facilities should be improved. Hotel grounds not rated highly, with outdated facilities. Elevator in need of updating. Terrace is nice but entrance area is not so wonderful. Unspectacular architecture.

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2.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.3

"Bar is awesome"

Bar is awesome.

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7.7

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.2

"Great room"

Excellent beds but poor furnishing, in big but poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Old, adequately clean rooms with fine views and subpar A/C. Acceptable TV's and kitchenettes. Shower was ok.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Food is all right"

Food is all right.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating. Awesome terrace. Unspectacular architecture.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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7.8

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.0

"Great room"

Rooms are clean, with OK views but lacking in maintenance. Comfortable beds in spacious rooms. Older rooms with small bathrooms, poor furniture and A/C problems. Shower was ok. Kitchenette is acceptable.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.5

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.3

"Decent vibe"

Decent vibe. Entrance area is not particularly attractive. Hotel could use some updating. Stylish hotel.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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2.4

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location.

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7.1

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Room is all right"

Rooms are large and mostly clean, with great beds. Poorly maintained rooms with substandard kitchenettes and bathrooms.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Food is all right"

Food is all right.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location.

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8.7

"Bar is awesome"

Bar is awesome.

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7.7

"Fantastic service"

Fantastic service.

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6.6

"Comfortable"

Rooms are big and moderately comfortable.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Room is all right"

Rooms spacious and relatively tidy. Rooms need regular maintenance.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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