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201 EAST DELAWARE , 60611, Chicago, United States of America

Review Score

Based on 4608 reviews

heart

8.4

Beach

10.0

18 reviews

Location

9.5

1238 reviews

Service

7.7

903 reviews

Comfort

6.8

938 reviews

Room

6.7

1523 reviews

Wellness Area

6.2

22 reviews

Cleanliness

5.8

392 reviews

Vibe

5.8

382 reviews

Food

5.7

166 reviews

WiFi

5.1

98 reviews

Amenities

3.4

517 reviews

Breakfast

2.4

159 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Accessible by car, but parking is costly.

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7.7

"Fantastic service"

Friendly and professional housekeepers. Decent reception, but less impressive bar service. Room service could have been improved. Poorly managed with subpar restaurant service. Valet service is ok. Concierge service could be more helpful. Booking process should be better organized.

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6.8

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.7

"Room is all right"

Rooms relatively tidy with some views, but outdated, and with poor furniture. Large but inadequately maintained rooms, great beds, and insufficient A/C. Small rooms and poorly cleaned bathrooms. Shower was ok. Kitchenettes and minibars are as expected.

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6.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel. Good for traveling with friends. Good for business people. Nice boutique hotel.

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5.7

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Great desserts & fruits.

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5.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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3.4

"Amenities are not the best"

Meeting & event facilities should be improved. Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Unspectacular architecture.

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2.4

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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9.6

"Great location"

Great location near lots of shopping.

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8.8

"Bar is awesome"

Bar is awesome.

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7.9

"Fantastic service"

Friendly service, and reception was okay.

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7.1

"Very comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.6

"Room is all right"

Decent rooms and views. Rooms are poorly-maintained, but big with comfortable beds. Guests complain about furniture and bathrooms. Shower was ok.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Food is all right"

Food is all right.

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5.4

"Decent vibe"

Decent vibe. Stylish hotel. Hotel could use some updating. Entrance area is not particularly attractive.

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3.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location near lots of shopping.

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7.7

"Fantastic service"

Friendly service, and reception was okay.

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6.6

"Comfortable"

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.2

"Room is all right"

Rooms are large and mostly clean, with great beds. Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C.

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6.0

"Food is all right"

Food is all right.

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5.1

"Decent vibe"

Decent vibe. Entrance area is not particularly attractive.

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3.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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7.0

"Very comfortable"

Decently comfortable, spacious rooms with great beds.

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6.3

"Room is all right"

Poorly maintained, so-so rooms. Comfortable beds in spacious rooms.

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5.5

"Food is all right"

Food is all right.

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9.6

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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6.4

"Comfortable"

Comfortable.

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6.1

"Quite clean"

Quite clean.

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6.0

"Room is all right"

Room is all right.

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