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5581 Murray St. , L2G 2J6, Niagara Falls, Canada

Review Score

Based on 382 reviews

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5.8

Location

9.2

84 reviews

Pool

8.0

21 reviews

Service

4.7

46 reviews

Food

3.8

6 reviews

Room

2.7

158 reviews

Cleanliness

2.7

98 reviews

WiFi

2.6

19 reviews

Wellness Area

2.0

8 reviews

Vibe

1.7

29 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Parking is good and affordable. Great sightseeing, restaurants and shopping nearby.

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8.0

"Great pool"

Good pool, acceptably clean.

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4.7

"Service could be improved"

Friendly but otherwise subpar service. Reception and management are fine, but housekeeping is below average.

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3.8

"Food could be better"

Food could be better.

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2.7

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are standard, but furnishings and room maintenance are lacking. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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2.7

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.2

"Great location"

Great location.

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7.8

"Great pool"

Good pool, acceptably clean.

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4.8

"Service could be improved"

Friendly but otherwise subpar service.

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3.3

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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3.1

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms. Substandard furniture, A/C, minibar and TV's.

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2.5

"Complaints about WiFi"

Complaints about WiFi.

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9.2

"Great location"

Great location.

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2.6

"Room needs to be improved"

Room needs to be improved.

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9.3

"Great location"

Great location.

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2.8

"Room needs to be improved"

Room needs to be improved.

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