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5581 Murray St. , L2G 2J6, Niagara Falls, Canada

Review Score

Based on 335 reviews

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5.8

Location

9.2

65 reviews

Service

6.2

46 reviews

Cleanliness

3.5

74 reviews

Room

3.4

134 reviews

WiFi

3.2

21 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with excellent sightseeing. Parking is good and affordable.

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6.2

"Service is adequate"

Guests complain about reception and service professionalism. Good enough management and very friendly staff.

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3.5

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean pool area. Hotel facilities could use a good clean.

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3.4

"Room needs to be improved"

Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Older, poorly maintained rooms with subpar kitchenettes and furniture. Bathrooms are not great, but moderately clean. Average beds. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location and easy parking, with good sightseeing.

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6.9

"Ordinary pool"

Moderately clean pool area.

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6.1

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.1

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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4.1

"Room needs to be improved"

Untidy, poorly-kept rooms with poor furniture and bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Average beds. Shower can be a problem.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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6.1

"Service is adequate"

Service is adequate.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.3

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Rooms could be cleaner.

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