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2128 PHILLIP ISLAND RD COWES VICTORIA STATE , 3922, Cowes, Australia

Review Score

Based on 2978 reviews

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7.9

Location

9.5

480 reviews

Service

6.9

407 reviews

Breakfast

6.1

125 reviews

Amenities

5.7

526 reviews

Value for money

5.0

172 reviews

Vibe

4.9

162 reviews

Room

4.7

1072 reviews

Food

4.6

217 reviews

Wellness Area

4.1

93 reviews

Cleanliness

2.7

451 reviews

WiFi

2.1

99 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location near the beach, with great shopping and sightseeing nearby. Excellent parking and car access.

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6.9

"Service is adequate"

Restaurant service, general service professionalism and management levels are average. Friendly service, but substandard housekeeping and reception. Good laundry service. Recreation staff is ok. Booking process is sufficient. Hotel security can be an issue.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Ordinary amenities"

Outdated facilities and entrance area. Great hotel grounds and outdoor sports facilities. Conventional kids facilities. Terrace is not particularly attractive. Architecture not so nice.

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5.0

"Fairly good value for money"

Fairly good value for money. Pricey food, particularly breakfasts, and expensive WiFi.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Awesome for families.

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4.7

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Beds and kitchenettes are so-so. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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4.6

"Food could be better"

Overpriced, badly cleaned restaurant makes for a poor experience. Pizza is great. Menu is adequate.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Good fitness area.

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2.7

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location and easy parking. Near downtown with great sightseeing and shopping.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Service is adequate"

Staff is very friendly but not that professional, with mediocre restaurant service. Complaints about housekeeping and reception. Good laundry service.

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5.8

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Great hotel grounds and outdoor sports facilities. Conventional kids facilities. Terrace is not particularly attractive.

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5.1

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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5.0

"Room is all right"

Poorly cleaned, outdated rooms with subpar TV's. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Beds and kitchenettes are so-so. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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4.7

"Food could be better"

Decent menu, but restaurant is poorly cleaned and subpar overall. Pizza is great.

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4.1

"Pool should be renewed"

Pool in need of cleaning.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Good fitness area.

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2.3

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location and easy parking. Near downtown with great sightseeing and shopping.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Acceptable breakfast prices.

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5.3

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.7

"Food could be better"

Food could be better. Pizza is great.

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4.3

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Beds and kitchenettes are so-so.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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7.0

"Fantastic service"

Fantastic service.

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6.6

"Comfortable"

Beds are decent and generally comfortable.

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5.6

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.8

"Food could be better"

Food could be better.

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4.5

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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