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2128 PHILLIP ISLAND RD COWES VICTORIA STATE , 3922, Cowes, Australia

Review Score

Based on 2961 reviews

heart

7.9

Location

9.4

465 reviews

Service

6.9

411 reviews

Breakfast

5.9

110 reviews

Amenities

5.4

537 reviews

Value for money

5.2

178 reviews

Room

4.7

1082 reviews

Food

4.7

214 reviews

Vibe

4.2

169 reviews

Cleanliness

2.9

461 reviews

Bar and Beverages

2.6

21 reviews

WiFi

1.9

103 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Nearby to the city center and beach with excellent sightseeing. Excellent parking and car access.

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6.9

"Service is adequate"

Management and reception are decent and somewhat professional. Friendly service, especially good laundry service. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Booking process should be better organized. Hotel security can be an issue.

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5.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Ordinary amenities"

Conventional kids facilities. Older facilities and unpleasant entrance area. Great hotel grounds and outdoor sports facilities. Terrace is not particularly attractive. Architecture not so nice.

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5.2

"Fairly good value for money"

Fairly good value for money. Pricey food, particularly breakfasts, and expensive WiFi.

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4.7

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Average kitchenettes and beds, but furniture and A/C are not great. Rooms are spacious and have great views but are lacking in maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.7

"Food could be better"

Poor dining experience overall; decent menu, but restaurant is expensive. Pizza is ok. Poorly rated desserts and fruits, and problems with dining area cleanliness.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Awesome for families.

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2.9

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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2.6

"Bar could improve"

Bar could improve.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location and easy parking. Near to downtown with good options for sightseeing.

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6.1

"Service is adequate"

Average reception and service professionalism is typical. Friendly service, especially good laundry service. Poorly rated housekeeping and restaurant service. Booking process should be better organized.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Great hotel grounds and outdoor sports facilities. Conventional kids facilities. Terrace is not particularly attractive.

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4.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.8

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Beds and kitchenettes are so-so. Shower can be a problem.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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4.6

"Food could be better"

Decent menu, but restaurant is poorly cleaned and subpar overall. Pizza is ok.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Good fitness area. Sauna is ok.

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4.3

"Pool should be renewed"

Pool in need of cleaning.

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2.1

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities.

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5.3

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.8

"Food could be better"

Food could be better. Pizza is ok.

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4.3

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Beds and kitchenettes are so-so.

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4.2

"Vibe is not too good"

Vibe is not too good.

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3.0

"Bar could improve"

Bar could improve.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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6.9

"Service is adequate"

Service is adequate.

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6.6

"Comfortable"

Beds are decent and generally comfortable.

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5.3

"Ordinary amenities"

Ordinary amenities.

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4.4

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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2.6

"Could use a good cleaning"

Could use a good cleaning.

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