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Markt 15 + 3, 09484, Oberwiesenthal, Germany

Review Score

Based on 1316 reviews

heart

7.5

Location

7.6

331 reviews

Breakfast

7.2

266 reviews

Service

6.8

365 reviews

Cleanliness

5.7

184 reviews

Room

5.4

407 reviews

WiFi

5.1

42 reviews

Amenities

4.1

59 reviews

Comfort

3.6

199 reviews

100% Verified Real Reviews

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7.6

"Great location"

Great location. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby. Winter sports facilities are close.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Restaurant service and general service expertise is OK, but housekeeping is poor. Friendly service and good management, but the reception was lacking. Good shuttle service. Booking process should be better organized. Recreation staff is nice. Room service could have been improved.

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5.7

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.4

"Room is all right"

Decent rooms and views. Poor beds, minibars, TV's, and furniture. Small rooms and poorly cleaned bathrooms. Small but decent rooms. Shower can be a problem.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention. Elevator in need of updating. Terrace is not particularly attractive.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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8.1

"Great location"

Good location with shopping nearby but poor access to parking.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Service is welcoming but the reception is subpar. Service is quite professional and decent in the restaurant.

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7.0

"Delicious food"

Poorly rated dining experience, but acceptable desserts and fruits. Great menu with excellent sides.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.7

"Room is all right"

Fairly clean, decent rooms. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Small, badly maintained rooms with poor minibars.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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7.8

"Great location"

Good location with shopping nearby but poor access to parking. Winter sports facilities are close.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.9

"Food is all right"

Decent food and menu. Bad desserts & fruits. Good side dishes.

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5.8

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.3

"Room is all right"

Relatively clean and well-maintained rooms. Small rooms, with complaints about furniture, beds, and bathrooms. Shower can be a problem. New rooms.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.6

"Service is adequate"

Service is adequate.

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4.4

"Room needs to be improved"

Room needs to be improved.

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3.6

"More comfort would be nice"

More comfort would be nice.

Photos from travellers