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CALLE 20 NO 298 ENTRE 5 Y 10 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 931 reviews

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8.3

Location

9.0

199 reviews

Bar and Beverages

8.1

57 reviews

Breakfast

7.8

127 reviews

Vibe

7.6

131 reviews

Service

7.2

232 reviews

Room

5.5

277 reviews

Pool

3.4

43 reviews

Cleanliness

3.2

55 reviews

WiFi

1.6

54 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Average parking. Affordable parking. Medium distance to city centre.

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8.1

"Bar is awesome"

Bar is awesome. Bar service is acceptable.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive. Nice boutique hotel. Luxury hotel. Good for traveling with friends.

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7.2

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Average reception and service professionalism is typical. Booking process should be better organized.

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5.5

"Room is all right"

A/C is deficient and the rooms need more maintenance, but overall okay. Rooms and bathrooms are inadequately cleaned, with subpar TV's. Big new rooms with wonderful beds. Shower can be a problem.

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3.4

"Pool should be renewed"

Pool should be renewed.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location. Great shopping and the beach nearby. Average parking. Affordable parking.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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8.1

"Bar is awesome"

Bar is awesome. Bar service is acceptable.

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7.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Acceptably professional staff and mediocre bar service.

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5.7

"Room is all right"

Decent and large new rooms with alright beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Shower can be a problem.

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3.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.4

"Pool should be renewed"

Pool should be renewed.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.4

"Fantastic service"

Friendly, acceptably professional service.

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6.5

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.0

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Guests complained about bathrooms and general cleanliness of the rooms.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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