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CALLE 20 NO 298 ENTRE 5 Y 10 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 943 reviews

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8.2

Location

9.2

192 reviews

Bar and Beverages

8.6

58 reviews

Breakfast

7.6

127 reviews

Service

7.2

236 reviews

Room

5.3

274 reviews

Cleanliness

4.1

55 reviews

Pool

3.3

46 reviews

WiFi

1.7

50 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Average parking. Affordable parking.

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8.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Fantastic service"

Friendly, excellent service in bar and restaurant. Average professionalism from poor housekeeping staff and mediocre reception. Booking process should be better organized.

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5.3

"Room is all right"

Decent and large new rooms with alright beds. Poorly maintained and cleaned rooms with substandard A/C. Bathrooms are not clean enough, and TV's are poor. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.3

"Pool should be renewed"

Pool should be renewed.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location with good parking availability. Great shopping and the beach nearby.

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8.8

"Bar is awesome"

Bar is awesome. Good bar service.

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7.8

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive.

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7.3

"Fantastic service"

Friendly, excellent service in bar and restaurant. Average reception and service professionalism is typical.

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6.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Beautiful architecture. Adequate terrace.

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5.6

"Room is all right"

Decent and large new rooms with alright beds. Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Shower can be a problem.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.3

"Pool should be renewed"

Pool should be renewed.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.5

"Fantastic service"

Friendly service.

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6.5

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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6.0

"Room is all right"

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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