24 Public Square , 44113, Cleveland, United States of America
Based on 1837 reviews
8.3
488 reviews
8.1
398 reviews
7.3
80 reviews
6.2
52 reviews
5.8
160 reviews
5.8
585 reviews
5.0
309 reviews
4.3
53 reviews
4.0
180 reviews
2.6
34 reviews
8.3
Restaurant service is friendly and professional. Reception and management are fine, but housekeeping is below average. Room service is average. Bar service is acceptable. Valet service is ok. Booking process is sufficient. Recreation staff is nice.
8.1
Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.
7.3
Reasonably priced, tasty breakfasts.
6.2
Standard bar. Bar service is acceptable.
5.8
Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.
5.8
Beds and views are impressive, but cleanliness just so-so. Poorly-maintained, small rooms with subpar TV's and furniture. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.
5.0
Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.
4.3
Wifi quality could be improved. Relatively high internet cost.
4.0
Value for money could be better. Acceptable breakfast prices. Relatively high internet cost. Normally priced food.
2.6
Pool should be renewed.
8.4
Reception is decent, with overall friendly and professional service.
8.1
Great location with excellent sightseeing. Pricey, inconvenient parking.
7.2
Tasty breakfast.
6.1
OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel.
6.0
Standard bar.
5.4
Room cleanliness is acceptable.
4.7
Outdated, badly maintained rooms with poor furniture. Great beds, decent views, and reasonably clean rooms. Small rooms, inadequate A/C, and poor bathrooms.
4.6
Small, not so comfortable rooms with nice beds but poor A/C.
3.9
Value for money could be better. Relatively high internet cost.
2.2
Pool should be renewed.
1.9
Wifi quality could be improved. Relatively high internet cost.
7.8
Well-located, although unfortunately the parking isn't easy.
7.6
Beds and cleanliness are decent, but rooms look old and poorly-furnished.
5.9
Decent vibe. Hotel could use some updating.
5.6
Room cleanliness is acceptable.
4.7
Small rooms, inadequate A/C, and poor bathrooms. Room cleanliness is acceptable.
4.5
Rooms with complaints about size, comfort, and A/C.
4.0
Value for money could be better.
3.0
Complaints about WiFi.
8.2
Great location.
8.1
Fantastic service.
6.9
Average hotel building.
4.7
Room needs to be improved.
4.7
More comfort would be nice.
8.2
Great location.
7.9
Fantastic service.
4.7
Poor rooms and bathrooms.
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