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24 Public Square , 44113, Cleveland, United States of America

Review Score

Based on 1790 reviews

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8.1

Location

8.3

403 reviews

Service

8.1

479 reviews

Breakfast

6.9

75 reviews

Cleanliness

5.9

159 reviews

Vibe

5.8

231 reviews

Comfort

5.2

313 reviews

Room

4.9

594 reviews

Value for money

4.1

177 reviews

WiFi

2.0

64 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.1

"Fantastic service"

Friendly, professional service, especially in the restaurant, but lower quality housekeeping. Reception and bar service are as expected. Valet service is ok. Room service is average. Recreation staff is nice.

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6.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Good choice for a city trip. Good for business people.

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5.2

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.9

"Room needs to be improved"

Old, poorly-maintained rooms with poor furnishing and TVs. Great beds, decent views, and reasonably clean rooms. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average.

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8.0

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.0

"Room needs to be improved"

Small, inadequately maintained rooms with no views and poor furniture. Awesome beds, and reasonably clean rooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Standard bar"

Standard bar.

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5.8

"Decent vibe"

Decent vibe. Stylish hotel. Hotel could use some updating.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.7

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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4.6

"Room needs to be improved"

Smaller, poorly maintained rooms with subpar bathrooms and A/C. Awesome beds, and reasonably clean rooms.

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4.2

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.5

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.8

"Great amenities"

Nice building.

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5.1

"Comfortable"

Small, comfortable rooms.

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4.7

"Room needs to be improved"

Rooms could be larger.

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8.3

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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5.4

"Decent vibe"

Decent vibe.

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5.2

"Comfortable"

Relatively comfortable, with good beds.

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4.8

"Room needs to be improved"

Lovely beds, but generally low rated rooms.

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