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24 Public Square , 44113, Cleveland, United States of America

Review Score

Based on 1831 reviews

heart

8.2

Service

8.4

491 reviews

Location

8.1

402 reviews

Breakfast

7.1

78 reviews

Vibe

6.3

242 reviews

Cleanliness

5.7

163 reviews

Comfort

5.5

323 reviews

Room

5.0

613 reviews

Value for money

4.4

179 reviews

WiFi

1.9

67 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Reception is all right. Great valet service. Room service is average. Recreation staff is nice.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel. Good choice for a city trip. Good for business people.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.5

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.0

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Small rooms with subpar A/C, minibars, and kitchenettes. Old, poorly-maintained rooms with poor furnishing and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Normally priced food.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.0

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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3.7

"Room needs to be improved"

Rooms are badly-kept, and old, with poor furniture, but nice beds. Guests don't like the TVs, minibars, or A/C in the small rooms. Decent rooms and views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.9

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Comfortable"

Small, not so comfortable rooms with nice beds but poor A/C.

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4.4

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Room needs to be improved"

Small rooms, inadequate A/C, and poor bathrooms. Awesome beds, and reasonably clean rooms.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.3

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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5.9

"Decent vibe"

Decent vibe.

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5.5

"Comfortable"

Relatively comfortable, with good beds.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms. Comfortable beds.

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8.4

"Fantastic service"

Fantastic service.

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8.4

"Great location"

Great location.

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7.2

"Great amenities"

Nice building.

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4.9

"More comfort would be nice"

More comfort would be nice.

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4.5

"Room needs to be improved"

Room needs to be improved.

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