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24 Public Square , 44113, Cleveland, United States of America

Review Score

Based on 1837 reviews

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8.2

Service

8.3

488 reviews

Location

8.1

398 reviews

Breakfast

7.3

80 reviews

Bar and Beverages

6.2

52 reviews

Cleanliness

5.8

160 reviews

Room

5.8

585 reviews

Comfort

5.0

309 reviews

WiFi

4.3

53 reviews

Value for money

4.0

180 reviews

Pool

2.6

34 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Restaurant service is friendly and professional. Reception and management are fine, but housekeeping is below average. Room service is average. Bar service is acceptable. Valet service is ok. Booking process is sufficient. Recreation staff is nice.

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Standard bar"

Standard bar. Bar service is acceptable.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.8

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poorly-maintained, small rooms with subpar TV's and furniture. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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4.0

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Relatively high internet cost. Normally priced food.

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2.6

"Pool should be renewed"

Pool should be renewed.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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6.0

"Standard bar"

Standard bar.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Great beds, decent views, and reasonably clean rooms. Small rooms, inadequate A/C, and poor bathrooms.

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4.6

"More comfort would be nice"

Small, not so comfortable rooms with nice beds but poor A/C.

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3.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.2

"Pool should be renewed"

Pool should be renewed.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.9

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Room needs to be improved"

Small rooms, inadequate A/C, and poor bathrooms. Room cleanliness is acceptable.

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4.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C.

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4.0

"Value for money could be better"

Value for money could be better.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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8.2

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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6.9

"Ordinary amenities"

Average hotel building.

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4.7

"Room needs to be improved"

Room needs to be improved.

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4.7

"More comfort would be nice"

More comfort would be nice.

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8.2

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms.

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