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Grosse Bleichen , 20354, Hamburg, Germany

Review Score

Based on 3383 reviews

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8.7

Location

9.3

773 reviews

Service

8.6

671 reviews

Breakfast

7.5

535 reviews

Comfort

7.4

487 reviews

Room

7.4

907 reviews

WiFi

3.1

226 reviews

Value for money

2.8

372 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

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8.6

"Fantastic service"

Friendly and professional service, with outstanding housekeepers and bar staff. Service at reception and in restaurant are okay. Great valet service. Room service is perfect. Booking process should be better organized.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms. Small bathrooms and inadequate A/C.

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7.4

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Average sized rooms which are fairly maintained. Small rooms and poorly cleaned bathrooms. Poor quality minibars and A/C. Shower was ok. Unimpressive balconies and bad TVs.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

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8.7

"Fantastic service"

Professional, friendly service, especially at the bar. Service at reception and in restaurant are okay.

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7.0

"Great room"

Average sized rooms which are fairly maintained. Tidy, up-to-date rooms with lovely beds and furniture. Small rooms and poorly cleaned bathrooms. Poor quality minibars and A/C. Shower was ok. TV needs to be updated.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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9.3

"Great location"

Great location with good parking availability. Near to the city centre with good shopping options nearby.

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9.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great room"

Large, new rooms with comfortable beds and furniture. Modestly maintained rooms. Poor quality minibars and A/C.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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9.3

"Great location"

Great location.

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8.5

"Bar is awesome"

Bar is awesome.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.1

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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6.9

"Room is all right"

Average sized rooms which are fairly maintained. Tidy, modern rooms with comfortable beds. Guests complained about minibars and bathrooms.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.6

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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9.4

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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7.8

"Great room"

Great room.

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7.3

"Tasty breakfast"

Tasty breakfast.

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2.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.9

"Complaints about WiFi"

Poor, over-priced WiFi.

Photos from travellers