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Corner of Jalan Sultan Ismail and Jalan Ampang , 50450, Kuala Lumpur, Malaysia

Review Score

Based on 5532 reviews

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8.4

Location

9.3

1159 reviews

Pool

9.1

458 reviews

Wellness Area

9.0

124 reviews

Service

8.0

1259 reviews

Breakfast

7.8

779 reviews

WiFi

7.2

64 reviews

Comfort

7.1

622 reviews

Room

6.0

1487 reviews

Vibe

4.2

594 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

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9.1

"Great pool"

Clean pool area.

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9.0

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.0

"Fantastic service"

Warm, efficient service, good management and a fair reception. Poorly rated housekeeping and restaurant service. Room service could have been improved. Great concierge service. Booking process should be better organized. Hotel security can be an issue. Shuttle service can be an issue.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Good internet service"

Good wifi quality.

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7.1

"Rather comfortable"

Comfortable rooms and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.0

"Room is all right"

Rooms with great views and excellent beds. Older and poorly cleaned rooms with inadequate A/C. Mediocre sized, poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good for business people.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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9.4

"Great pool"

Great pool.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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7.0

"Good internet service"

Good internet service. Average wifi quality.

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6.8

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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6.5

"Room is all right"

Big rooms with great beds and views, acceptably clean. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good car accessibility, and close to public transport.

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9.2

"Great pool"

Great pool.

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9.2

"Beautiful beach"

Awesome beach and beach sports.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service. Poorly rated housekeeping and restaurant service.

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7.5

"Best value for money"

Best value for money. Pricey breakfast and dining.

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5.5

"Room is all right"

Great beds, but only decently clean and poorly maintained rooms with bad bathrooms. Old rooms with poor furniture and A/C, but wonderful views.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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9.0

"Great pool"

Great pool.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Bar is awesome"

Bar is awesome.

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7.0

"Best value for money"

Best value for money.

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6.9

"Regular internet service"

Average wifi quality.

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6.6

"Room is all right"

Rooms with great views and excellent beds. Guests complain about bathrooms, A/C, and outdated rooms. Poorly maintained and cleaned rooms. Shower can be a problem.

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6.1

"Ordinary amenities"

Okay buildings and entrance area.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok.

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9.3

"Great pool"

Great pool.

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9.3

"Great location"

Great location with excellent sightseeing.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.2

"Best value for money"

Best value for money.

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6.7

"Regular internet service"

Regular internet service.

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6.1

"Room is all right"

Rooms spacious and relatively tidy. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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