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Corner of Jalan Sultan Ismail and Jalan Ampang , 50450, Kuala Lumpur, Malaysia

Review Score

Based on 5361 reviews

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8.4

Location

9.3

1171 reviews

Pool

9.0

453 reviews

Wellness Area

8.8

131 reviews

Service

8.0

1260 reviews

Breakfast

7.7

790 reviews

Comfort

7.3

599 reviews

WiFi

7.3

71 reviews

Room

6.1

1444 reviews

Vibe

4.2

586 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Easy car access but inadequate parking. Standard parking prices. Restaurants & bars in the area are ok.

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9.0

"Great pool"

Good pool, acceptably clean.

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8.8

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.0

"Fantastic service"

Warm, efficient service, good management and a fair reception. Poorly rated housekeeping and restaurant service. Room service is average. Great concierge service. Hotel security can be an issue. Booking process should be better organized. Shuttle service can be an issue.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.3

"Rather comfortable"

Comfortable rooms and beds. Decent bathroom size but bad A/C.

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7.3

"Good internet service"

Good wifi quality. Free internet.

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6.1

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel. Good for business people.

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9.5

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport and the train. Restaurants & bars in the area are ok.

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9.2

"Great pool"

Great pool.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Fantastic service"

Friendly service, but housekeeping was less impressive. Room service is perfect.

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7.1

"Good internet service"

Good wifi quality.

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6.4

"Room is all right"

Big rooms with great beds and views, acceptably clean. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Easy car access but inadequate parking.

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9.2

"Great pool"

Great pool.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.8

"Beautiful beach"

Awesome beach and beach sports.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service. Poorly rated housekeeping and restaurant service.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Good internet service"

Good wifi quality.

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5.8

"Room is all right"

Big rooms with great beds and views, acceptably clean. Poor quality, old rooms with low rated A/C and furniture. Bathrooms are moderately-sized, but substandard.

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5.3

"Ordinary amenities"

Decent hotel grounds and entrance area. Mediocre building with old facilities.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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9.1

"Great pool"

Great pool.

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8.7

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.9

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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6.5

"Room is all right"

Big rooms with great beds and views, acceptably clean. Older, poorly maintained rooms, suboptimal bathrooms and A/C. Shower can be a problem.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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9.2

"Great pool"

Great pool.

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9.2

"Great location"

Great location. Good shopping and sightseeing.

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7.9

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.5

"Best value for money"

Best value for money.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Regular internet service"

Regular internet service.

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6.1

"Room is all right"

Rooms spacious and relatively tidy. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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