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Renaissance Kuala Lumpur Hotel

  • hotel stars
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Corner of Jalan Sultan Ismail and Jalan Ampang , 50450, Kuala Lumpur, Malaysia

Review score

Based on 4697 hotel review

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8.4

Location

9.4

1091 reviews

Pool

9.3

446 reviews

Service

8.3

1174 reviews

Breakfast

8.1

737 reviews

WiFi

7.6

77 reviews

Comfort

7.2

539 reviews

Value for money

6.9

326 reviews

Room

6.1

1304 reviews

Vibe

4.0

568 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Accessible by car, but parking is costly.

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9.3

"Great pool"

Clean pool area.

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8.3

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service is perfect. Great concierge service. Booking process should be better organized. Good shuttle service. Hotel security can be an issue.

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8.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Good internet service"

Good wifi quality. Free internet.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.9

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey. Acceptable breakfast prices. Free internet.

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6.1

"Room is all right"

Acceptably clean rooms, but needing maintenance with bad furniture. Amply-sized rooms with excellent beds and superb views. Mediocre sized, poorly cleaned bathrooms. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good for business people.

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9.4

"Great pool"

Clean pool area.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Easy car access but inadequate parking.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Fantastic service"

Reception is great with very friendly, helpful service, although restaurant service was only OK. Room service is perfect. Great concierge service.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Good internet service"

Good wifi quality.

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6.8

"Room is all right"

Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Amply-sized rooms with excellent beds and superb views. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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6.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Beverages could be cheaper.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Luxurious Hotel.

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9.4

"Great pool"

Great pool.

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9.3

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Accessible by car, but parking is costly.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Beautiful beach"

Awesome beach and beach sports.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.1

"Fantastic service"

Service is professional and friendly. Reception, housekeeping and restaurant service were adequate. Great concierge service.

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7.8

"Good internet service"

Good wifi quality.

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7.2

"Best value for money"

Best value for money. Acceptable breakfast prices.

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5.5

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Poor quality, old rooms with low rated A/C and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

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9.4

"Great pool"

Great pool.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Good internet service"

Good wifi quality.

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6.7

"Room is all right"

Rooms are old and decently clean, but with less well cleaned bathrooms. Amply-sized rooms with excellent beds and superb views. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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6.7

"Fairly good value for money"

Fairly good value for money.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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9.5

"Great pool"

Great pool.

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9.5

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Best value for money"

Best value for money.

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7.1

"Good internet service"

Good internet service.

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6.5

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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