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Corner of Jalan Sultan Ismail and Jalan Ampang , 50450, Kuala Lumpur, Malaysia

Review Score

Based on 4920 reviews

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8.4

Location

9.3

1136 reviews

Pool

9.2

454 reviews

Wellness Area

9.1

118 reviews

Service

8.3

1231 reviews

Breakfast

8.0

761 reviews

Comfort

7.3

563 reviews

WiFi

7.2

76 reviews

Value for money

6.7

337 reviews

Room

6.2

1370 reviews

Vibe

4.0

590 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

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9.2

"Great pool"

Clean pool area.

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception. Decent waitstaff and management. Great concierge service. Room service is average. Booking process should be better organized. Hotel security can be an issue. Shuttle service is ok.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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7.2

"Good internet service"

Good wifi quality. Free internet.

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6.7

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Beverages could be cheaper. Free internet.

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6.2

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Good for business people.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train. Easy car access but inadequate parking.

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.3

"Great pool"

Clean pool area.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average. Great concierge service.

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7.3

"Good internet service"

Good wifi quality.

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6.6

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Beverages could be cheaper.

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6.6

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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9.4

"Great pool"

Great pool.

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9.4

"Great location"

Great location. Good shopping and sightseeing. Close to public transport and the train. Good car access, but so-so parking.

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.7

"Beautiful beach"

Awesome beach and beach sports.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.2

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service. Great concierge service.

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7.4

"Good internet service"

Good wifi quality.

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7.1

"Best value for money"

Best value for money. High priced breakfast.

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5.7

"Room is all right"

Big rooms with great beds and views, acceptably clean. Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel.

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9.3

"Great pool"

Great pool.

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9.3

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.0

"Good internet service"

Average wifi quality.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.5

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Shower can be a problem.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Stylish hotel. Luxurious Hotel.

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9.4

"Great pool"

Great pool.

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9.2

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Best value for money"

Best value for money.

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6.5

"Regular internet service"

Regular internet service.

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6.4

"Room is all right"

Old but mostly clean rooms, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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