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Hotel - Review and Rate

Review Score
Based on 1034 hotel reviews

heart_hoteldetailed

8.2

Value

9.5

Location

8.4

Breakfast

8.3

Service

8.0

Room

7.0

Food

5.7

Amenities

4.6

WiFi

3.8

Pool

3.7

Wellness

3.6

RESIDENCE INN DOWNTWN MARRIOTT

RESIDENCE INN DOWNTWN MARRIOTT

525 S JEFFERSON AVE, 63103, Saint Louis, United States of America

Rating: 8.2 out of 10 (1034 Reviews)

100% Verified Real Reviews

9.5

Best value for money

  • Best value for money.
  • Food and breakfast are well-priced.

8.4

Great location

  • Great location.
  • Good car access, but so-so parking.
  • Near to downtown with good options for sightseeing.

8.3

Tasty breakfast

  • Great and affordable breakfast.

8.0

Fantastic service

  • Lacking housekeeping and poor restaurant service, but friendly service overall.
  • Average reception and service professionalism is typical.
  • Good shuttle service.
  • Booking process should be better organized.

7.0

Great room

  • Poorly-maintained, but clean enough rooms, and okay beds.
  • Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.
  • Generally mediocre rooms, although spacious with good views.
  • Kitchenettes and minibars are as expected.
  • Shower can be a problem.

5.7

Food is all right

  • Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area.
  • Decent menu, and affordable food.

4.6

Amenities are not the best

  • Great entrance area, but outdated facilities.
  • Elevator in need of updating.

3.8

Complaints about WiFi

  • Wifi quality could be improved.

3.7

Pool should be renewed

  • Pool in need of cleaning.

3.6

Wellness & sports facilities could be improved

  • Wellness & sports facilities could use better cleaning.

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Hotel:

RESIDENCE INN DOWNTWN MARRIOTT