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Hotel - Review and Rate

Review Score
Based on 1020 hotel reviews

heart_hoteldetailed

8.1

Breakfast

8.6

Location

8.4

Service

8.0

Room

7.1

Cleanliness

5.2

Amenities

4.7

Pool

3.8

WiFi

3.8

Wellness

3.2

RESIDENCE INN DOWNTWN MARRIOTT

RESIDENCE INN DOWNTWN MARRIOTT

525 S JEFFERSON AVE, 63103, Saint Louis, United States of America

Rating: 8.1 out of 10 (1020 Reviews)

100% Verified Real Reviews

8.6

Tasty breakfast

  • Great and affordable breakfast.

8.4

Great location

  • Great location.
  • Excellent parking and car access.
  • Near to downtown with good options for sightseeing.

8.0

Fantastic service

  • Friendly service, but substandard housekeeping and reception.
  • Good shuttle service.
  • Restaurant service, general service professionalism and management levels are average.

7.1

Great room

  • Big rooms with excellent minibars and great kitchenettes.
  • Great views from decent, somewhat clean rooms with okay beds.
  • Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.
  • Rooms need regular maintenance.
  • Shower can be a problem.

5.2

Quite clean

  • Untidy dining area but rooms are clean enough.
  • Moderately clean hotel facilities.
  • Bathrooms and pool area are inadequately clean.
  • Wellness & sports facilities could use better cleaning.

4.7

Amenities are not the best

  • Great entrance area, but outdated facilities.
  • Elevator in need of updating.

3.8

Pool should be renewed

  • Pool in need of cleaning.

3.8

Complaints about WiFi

  • Wifi quality could be improved.

3.2

Wellness & sports facilities could be improved

  • Wellness & sports facilities could use better cleaning.

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Hotel:

RESIDENCE INN DOWNTWN MARRIOTT