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11 rue d'Ets Marcats , 65120, Luz-Saint-Sauveur, France

Review Score

Based on 398 reviews

heart

7.4

Location

8.8

68 reviews

Service

5.5

32 reviews

Amenities

5.0

21 reviews

Comfort

4.1

57 reviews

Food

3.9

14 reviews

Room

3.6

111 reviews

Cleanliness

3.3

25 reviews

Vibe

1.5

12 reviews

WiFi

1.0

8 reviews

100% Verified Real Reviews

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8.8

"Great location"

Near city centre in a great location.

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5.5

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

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5.0

"Ordinary amenities"

Ordinary amenities. Awesome terrace.

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4.1

"More comfort would be nice"

Not very comfortable, with poor beds. Quiet, acceptably-sized rooms.

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3.9

"Food could be better"

Overall dining experience is OK but the food is lacking.

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3.6

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Balconies are great with lovely views and room size is OK. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Near city centre in a great location.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.2

"Ordinary pool"

Ordinary pool.

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5.4

"Service is adequate"

Service is adequate.

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4.0

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.5

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Rooms lacking maintenance with poor furniture and kitchenettes.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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5.4

"Service is adequate"

Service is adequate.

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3.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.6

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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