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Via Guelfa 28, 50129, Florence, Italy

Review Score

Based on 496 reviews

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6.4

Location

9.2

148 reviews

Service

6.1

138 reviews

WiFi

4.8

17 reviews

Comfort

4.4

81 reviews

Food

3.6

16 reviews

Vibe

3.4

40 reviews

Room

3.1

147 reviews

Breakfast

2.8

84 reviews

Amenities

2.4

37 reviews

Cleanliness

2.0

59 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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6.1

"Service is adequate"

Average professionalism from poor housekeeping staff and mediocre reception. Friendly service, and excellent management. Booking process should be better organized.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Food could be better"

Dining experience could be nicer.

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3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.1

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Old rooms, poor furniture and A/C, and decent beds. Shower can be a problem.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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5.4

"Service is adequate"

Service is average, but very friendly. Complaints about housekeeping and reception.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.5

"Food could be better"

Food could be better.

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3.0

"Room needs to be improved"

Small, poorly cleaned and maintained rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Average beds.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.3

"Great location"

Great location.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.8

"Service is adequate"

Friendly but unprofessional service.

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4.6

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.1

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Average beds.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location.

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6.3

"Service is adequate"

Service is average, but very friendly.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.4

"Room needs to be improved"

Poor rooms and bathrooms.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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