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Via Guelfa 28, 50129, Florence, Italy

Review Score

Based on 473 reviews

heart

6.4

Location

8.7

136 reviews

WiFi

5.5

17 reviews

Service

5.4

123 reviews

Food

3.8

11 reviews

Room

3.6

133 reviews

Vibe

3.5

32 reviews

Breakfast

3.0

83 reviews

Cleanliness

2.2

53 reviews

Amenities

1.5

30 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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5.5

"Regular internet service"

Average wifi quality.

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5.4

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Reception is typical, although management is stand-out and service is friendly. Booking process should be better organized.

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3.8

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Beds are standard, but furnishings and room maintenance are lacking. Shower can be a problem. Good air conditioning.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms could be larger.

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5.9

"Regular internet service"

Average wifi quality.

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5.2

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.6

"Room needs to be improved"

Small, poorly cleaned and maintained rooms and bathrooms. Average beds.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Great location.

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5.5

"Comfortable"

Comfortable.

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5.2

"Service is adequate"

Service is average, but very friendly.

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3.0

"Room needs to be improved"

Rooms could be cleaner.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.9

"Great location"

Great location.

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6.4

"Comfortable"

Comfortable.

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5.4

"Service is adequate"

Service is average, but very friendly.

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3.8

"Room needs to be improved"

Poor rooms and bathrooms.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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