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Via Guelfa 28, 50129, Florence, Italy

Review Score

Based on 466 reviews

heart

6.0

Location

9.3

129 reviews

Service

5.5

117 reviews

WiFi

4.4

15 reviews

Comfort

4.1

78 reviews

Room

3.1

132 reviews

Vibe

2.7

29 reviews

Breakfast

2.5

81 reviews

Food

2.3

14 reviews

Cleanliness

2.2

60 reviews

Amenities

1.1

30 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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5.5

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Booking process should be better organized.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Decent beds and A/C.

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3.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are neither new nor spacious, with complaints about furniture. Decent beds and A/C. Shower can be a problem.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Food could be better"

Dining experience could be nicer.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location. Near to downtown with good options for sightseeing.

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5.2

"Service is adequate"

Poor quality housekeeping, but decent, friendly service staff.

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4.8

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Room needs to be improved"

Guests complain about room size, bathrooms, and maintenance. Average beds.

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2.9

"Vibe is not too good"

Vibe is not too good.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Could use a good cleaning"

Rooms could be cleaner.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Great location"

Great location.

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5.2

"Service is adequate"

Service is average, but very friendly.

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4.3

"More comfort would be nice"

More comfort would be nice.

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2.8

"Room needs to be improved"

Rooms could be cleaner.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location.

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5.8

"Service is adequate"

Service is adequate.

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4.9

"More comfort would be nice"

More comfort would be nice.

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3.6

"Room needs to be improved"

Room needs to be improved.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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