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Km 28, Jalan Kemaman Dungan , 24100, Kampung Kuala Kemaman, Cukai, Malaysia

Review Score

Based on 1108 reviews

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7.7

Beach

8.7

117 reviews

Pool

8.5

108 reviews

Location

8.1

92 reviews

Service

7.7

152 reviews

Room

6.8

240 reviews

Amenities

5.7

103 reviews

Value for money

5.6

70 reviews

WiFi

5.6

56 reviews

Food

5.0

96 reviews

Breakfast

4.5

97 reviews

Vibe

4.0

78 reviews

Wellness Area

1.9

14 reviews

Bar and Beverages

1.7

6 reviews

100% Verified Real Reviews

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8.7

"Beautiful beach"

Clean beach.

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.1

"Great location"

Great location. Close to the beach, and okay shopping. City centre is hard to reach.

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7.7

"Fantastic service"

Friendly service in reception, but less friendly in the restaurant. Service professionalism and housekeeping are average. Recreation staff is nice.

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6.8

"Room is all right"

Rooms are okay, but run-down and old with bad furniture. Clean, spacious rooms, comfortable beds, and good views. Clean but generally poor bathrooms.

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5.7

"Ordinary amenities"

Average hotel building. Grounds are fine, but with outdated facilities. Top-notch kids facilities and a lovely entrance area. Architecture not so nice. Lacking in outdoor sports facilities.

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5.6

"Fairly good value for money"

Fairly good value for money. Free internet. Pricey breakfast and dining.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive. No good fish & seafood.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Good resort hotel.

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1.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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1.7

"Bar could improve"

Bar could improve.

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.5

"Beautiful beach"

Clean beach.

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8.2

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly, acceptably professional service.

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6.8

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.6

"Ordinary amenities"

Hotel building and grounds are alright.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Food could be better"

Food could be better.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.0

"Rather comfortable"

Rather comfortable.

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7.1

"Fantastic service"

Fantastic service.

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6.3

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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6.2

"Room is all right"

Clean, reasonable rooms. Rooms need regular maintenance.

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5.7

"Ordinary amenities"

Average hotel building.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.1

"Food is all right"

Food is all right.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Vibe is not too good"

Vibe is not too good.

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7.2

"Fantastic service"

Friendly service.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Room is all right"

Room cleanliness is acceptable.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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6.2

"Room is all right"

Room is all right.

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