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Km 28, Jalan Kemaman Dungan , 24100, Kampung Kuala Kemaman, Cukai, Malaysia

Review Score

Based on 1229 reviews

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7.7

Beach

8.9

120 reviews

Pool

8.5

119 reviews

Location

8.1

101 reviews

Service

7.4

167 reviews

Amenities

6.2

116 reviews

Room

6.2

268 reviews

Value for money

4.9

75 reviews

Food

4.6

100 reviews

Breakfast

4.4

104 reviews

Vibe

3.5

86 reviews

Wellness Area

3.2

15 reviews

WiFi

3.2

62 reviews

Bar and Beverages

1.7

6 reviews

100% Verified Real Reviews

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8.9

"Beautiful beach"

Clean beach.

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.1

"Great location"

Great location with good parking availability. Close to the beach, and okay shopping. City centre is hard to reach.

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7.4

"Fantastic service"

Great, friendly housekeeping. Service relatively professional but restaurant service is less impressive. Recreation staff is nice.

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6.2

"Ordinary amenities"

Average hotel building. Grounds are fine, but with outdated facilities. Top-notch kids facilities and a lovely entrance area. Architecture not so nice. Outdoor sports facilities are ok.

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6.2

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean, spacious rooms, comfortable beds, and good views. Clean but generally poor bathrooms. Substandard A/C and furniture.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Pricey breakfast and dining.

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4.6

"Food could be better"

Poor dining experience overall; decent menu, but restaurant is expensive. No good fish & seafood.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel could be more stylish. Luxurious Hotel. Good resort hotel.

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3.2

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.7

"Bar could improve"

Bar could improve.

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8.7

"Great pool"

Great but poorly cleaned pool.

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8.7

"Beautiful beach"

Clean beach.

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8.2

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly, acceptably professional service.

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6.6

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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6.3

"Ordinary amenities"

Hotel building and grounds are alright. Top-notch kids facilities and a lovely entrance area.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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4.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.2

"Food could be better"

Food could be better. Menu is adequate.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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7.6

"Rather comfortable"

Large, comfortable rooms.

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6.8

"Service is adequate"

Service is average, but very friendly.

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6.4

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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6.2

"Ordinary amenities"

Average hotel building.

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6.1

"Room is all right"

Decent, large, and clean rooms. Poor maintenance in rooms and bathrooms.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Food could be better"

Food could be better.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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3.7

"Vibe is not too good"

Vibe is not too good.

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8.1

"Great location"

Great location.

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7.0

"Fantastic service"

Friendly service.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Room is all right"

Room cleanliness is acceptable.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Value for money could be better"

Value for money could be better.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Fantastic service"

Fantastic service.

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6.4

"Room is all right"

Room is all right.

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