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1-104-19 Totsuka-cho, Shinjuku-ku, Tokyo , 169-0071, Tokyo, Japan

Review Score

Based on 1974 reviews

heart

8.5

Service

8.5

684 reviews

Comfort

8.4

334 reviews

Room

8.2

641 reviews

Amenities

8.1

274 reviews

Breakfast

8.0

200 reviews

Vibe

7.7

275 reviews

Location

6.3

405 reviews

Wellness Area

5.0

26 reviews

WiFi

3.4

21 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service. Booking process is sufficient. Room service is average. Recreation staff is nice. Great concierge service.

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8.4

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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8.2

"Great room"

Spacious and tidy rooms. Great views, beds, and furniture. Bathrooms are large but with substandard cleaning. Old, inadequately maintained rooms with subpar TV's. A/C and minibars are so-so. Great shower.

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8.1

"Great amenities"

Good handicap accessible facilities. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Facilities in need of refurbishment. Outdoor sports facilities are ok. Elevator in need of updating.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Hotel could use some updating. Stylish hotel.

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6.3

"Location is ok"

Location is ok. Train station is a bit far. Adequate access to public transport. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car. City centre is hard to reach.

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5.0

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Nice sauna.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great room"

Large, clean rooms with wonderful views. Large, so-so bathroom. Nice beds and lovely furniture.

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8.6

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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8.4

"Great amenities"

Great hotel buildings and entrance area.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Good food, especially side dishes. Food is a bit overpriced.

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6.9

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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6.2

"Location is ok"

Location is ok. Train station is a bit far. Adequate access to public transport. Reasonably accessible by car.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.7

"Great room"

Large, clean rooms with wonderful views. Large, so-so bathroom.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.4

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms.

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8.4

"Great amenities"

Nice building.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.4

"Best value for money"

Best value for money.

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6.1

"Location is ok"

Location is ok. Train station is a bit far.

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8.7

"Fantastic service"

Professional service and good reception.

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8.1

"Rather comfortable"

Big, comfortable, and quiet rooms.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Spacious, tidy rooms, with acceptable bathrooms.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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6.0

"Location is ok"

Location is ok.

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8.3

"Great amenities"

Great amenities.

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8.3

"Rather comfortable"

Large, comfortable rooms.

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8.3

"Great room"

Spacious rooms.

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8.1

"Fantastic service"

Friendly service. Good shuttle service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money.

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6.2

"Location is ok"

Location is ok.

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