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1-104-19 Totsuka-cho, Shinjuku-ku, Tokyo , 169-0071, Tokyo, Japan

Review Score

Based on 2734 reviews

heart

8.6

Comfort

8.7

423 reviews

Room

8.7

766 reviews

Service

8.6

822 reviews

Amenities

8.5

332 reviews

Vibe

8.4

366 reviews

Breakfast

8.1

270 reviews

Food

8.1

282 reviews

Location

6.7

530 reviews

WiFi

5.8

23 reviews

Wellness Area

5.6

31 reviews

100% Verified Real Reviews

grey circle

8.7

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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8.7

"Great room"

Spacious, clean rooms with great minibars. Great views, beds, and furniture. Bathrooms are large but with substandard cleaning. Old, inadequately maintained rooms with subpar TV's. Shower was ok. Standard air conditioning.

grey circle

8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Good shuttle service. Booking process should be better organized. Room service could have been improved. Great concierge service. Recreation staff is nice.

grey circle

8.5

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator is ok. Good handicap accessible facilities. Smoking area is not nice.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Hotel could use some updating. Good for business people.

grey circle

8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Delicious food"

Great dining, with a good menu and tasty side dishes. Normally priced food. Delicious beef dishes & steak.

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6.7

"Location is ok"

Great location with good parking. Train station is a bit far. Great sightseeing, restaurants and shopping nearby. Adequate access to public transport. City centre is hard to reach.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Nice sauna.

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8.9

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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8.6

"Great room"

Tidy rooms with nice beds, and acceptable bathrooms. Spacious rooms with lovely furniture and beautiful views.

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8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Good shuttle service.

grey circle

8.5

"Great amenities"

Great hotel buildings and entrance area.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Location is ok"

Location is ok. Good accessibility by car. Train station is a bit far. Shopping is ok. Adequate access to public transport.

grey circle

8.6

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms.

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8.5

"Great room"

Rooms are large and clean enough, with great views. Bathrooms are large but with substandard cleaning.

grey circle

8.5

"Great amenities"

Nice building.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

grey circle

8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

grey circle

6.6

"Location is ok"

Location is ok. Train station is a bit far.

grey circle

8.7

"Great amenities"

Great hotel buildings and entrance area.

grey circle

8.6

"Rather comfortable"

Big, comfortable, and quiet rooms.

grey circle

8.5

"Fantastic service"

Service is professional and friendly.

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8.4

"Great room"

Great furniture in spacious rooms. Bathroom is ok.

grey circle

8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Best value for money"

Best value for money.

grey circle

6.8

"Location is ok"

Location is ok.

grey circle

8.9

"Rather comfortable"

Large, comfortable rooms.

grey circle

8.5

"Great room"

Spacious rooms.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

8.0

"Fantastic service"

Fantastic service. Good shuttle service.

grey circle

7.6

"Best value for money"

Best value for money.

grey circle

6.5

"Location is ok"

Location is ok. Reasonably accessible by car.

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