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1-104-19 Totsuka-cho, Shinjuku-ku, Tokyo , 169-0071, Tokyo, Japan

Review Score

Based on 1748 reviews

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8.6

Bar and Beverages

9.7

18 reviews

Service

8.5

656 reviews

Comfort

8.4

330 reviews

Breakfast

8.3

192 reviews

Amenities

8.2

264 reviews

Room

8.2

627 reviews

Vibe

8.1

267 reviews

Cleanliness

8.0

118 reviews

Location

6.3

376 reviews

Wellness Area

4.8

23 reviews

WiFi

4.7

19 reviews

100% Verified Real Reviews

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9.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Great concierge service. Room service could have been improved. Booking process is sufficient.

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8.4

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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8.2

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Facilities in need of refurbishment. Outdoor sports facilities are ok. Smoking area is not nice. Elevator in need of updating.

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8.2

"Great room"

Rooms are clean with comfortable beds, stylish furniture and pleasant views. Spacious rooms with okay minibars. Outdated badly kept up rooms with inadequate televisions and air conditioners. Bathrooms are large but with substandard cleaning. Shower was ok.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Hotel could use some updating. Stylish hotel.

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8.0

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.3

"Location is ok"

Location is ok. Train station is a bit far. Great sightseeing, restaurants and shopping nearby. Adequate access to public transport. So-so car access and parking. City centre is hard to reach.

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4.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Nice sauna.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.5

"Great room"

Old, but clean, rooms with great beds. Large rooms and bathrooms, excellent views, and nice furniture. Shower was ok.

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8.4

"Great amenities"

Great hotel buildings and entrance area.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.1

"Delicious food"

Great food but very spendy.

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6.9

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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6.1

"Location is ok"

Location is ok. Train station is a bit far. Adequate access to public transport. Reasonably accessible by car. Wonderful sightseeing.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.6

"Great amenities"

Nice building.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.3

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish hotel.

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8.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Large, so-so bathroom.

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7.3

"Best value for money"

Best value for money.

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6.1

"Location is ok"

Location is ok.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Rather comfortable"

Big, comfortable, and quiet rooms.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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8.0

"Great room"

Spacious, tidy rooms, with acceptable bathrooms.

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7.7

"Clean"

Clean rooms.

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6.0

"Location is ok"

Location is ok.

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8.4

"Rather comfortable"

Large, comfortable rooms.

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8.3

"Great room"

Spacious rooms with standard bathrooms.

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8.2

"Fantastic service"

Friendly service. Good shuttle service.

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8.2

"Great amenities"

Great amenities.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Best value for money.

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6.1

"Location is ok"

Location is ok.

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