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1-104-19 Totsuka-cho, Shinjuku-ku, Tokyo , 169-0071, Tokyo, Japan

Review Score

Based on 1564 reviews

heart

8.6

Comfort

8.5

341 reviews

Service

8.4

628 reviews

Amenities

8.2

248 reviews

Room

8.2

623 reviews

Breakfast

8.0

190 reviews

Vibe

7.9

265 reviews

Food

7.8

202 reviews

Location

6.8

359 reviews

Wellness Area

5.2

22 reviews

WiFi

4.8

17 reviews

100% Verified Real Reviews

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8.5

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service. Room service could have been improved. Concierge service is average.

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8.2

"Great amenities"

Great buildings and decent entrance area. Beautiful architecture. Facilities in need of refurbishment. Elevator is ok. Outdoor sports facilities are ok. Smoking area is ok.

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8.2

"Great room"

Spacious and tidy rooms. Great views, beds, and furniture. Bathrooms are large but with substandard cleaning. Old, inadequately maintained rooms with subpar TV's. Shower was ok. A/C and minibars are so-so.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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7.8

"Delicious food"

Excellent dining, especially the beef. Nice menu with delicious desserts. Food is pricey, and side dishes are average.

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6.8

"Location is ok"

Location is ok. Train station is a bit far. So-so car access and parking. Close to public transport. Excellent sightseeing, restaurants and bars nearby. Far from city centre but reasonably close to shopping. Parking should be cheaper.

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5.2

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Nice sauna.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Good shuttle service.

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8.5

"Great amenities"

Great buildings and decent entrance area.

grey circle

8.5

"Great room"

Old, but clean, rooms with great beds. Large rooms and bathrooms, excellent views, and nice furniture. Shower was ok.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money. Food is a bit overpriced.

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6.9

"Food is all right"

Great menu with good food, but parking is pricey.

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6.7

"Location is ok"

Location is ok. Train station is a bit far. Close to public transport. Wonderful sightseeing. Reasonably accessible by car.

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5.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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8.6

"Great amenities"

Nice building.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.5

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms.

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8.5

"Great room"

Large, clean rooms with wonderful views. Large, so-so bathroom.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Best value for money"

Best value for money.

grey circle

6.6

"Location is ok"

Location is ok. Train station is a bit far.

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8.5

"Rather comfortable"

Big, comfortable, and quiet rooms.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great room"

Spacious rooms. Old rooms with average bathrooms.

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6.5

"Location is ok"

Location is ok.

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8.5

"Rather comfortable"

Large, comfortable rooms.

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8.5

"Great amenities"

Great amenities.

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8.2

"Great room"

Spacious rooms.

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7.9

"Fantastic service"

Friendly service. Good shuttle service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.7

"Best value for money"

Best value for money.

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6.4

"Location is ok"

Location is ok.

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