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300 MOUNTAIN AVENUE P.O.BOX 1110 , T1L 1J2, Banff, Canada

Review Score

Based on 2275 reviews

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8.8

Service

8.8

659 reviews

Location

7.9

440 reviews

Comfort

7.8

253 reviews

Room

7.8

809 reviews

Food

7.4

304 reviews

Vibe

7.2

179 reviews

Breakfast

6.4

66 reviews

WiFi

5.7

20 reviews

Value for money

4.9

265 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Reception and management are fine. Good shuttle service. Great concierge service. Room service is average. Recreation staff is nice. Booking process is sufficient.

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7.9

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. City centre is hard to reach. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car.

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7.8

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. Small bathrooms and inadequate A/C.

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7.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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7.4

"Delicious food"

Great dining, especially desserts. Okay but overpriced menu.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Awesome for families.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.7

"Regular internet service"

Regular internet service.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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8.0

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. City centre is hard to reach.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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6.4

"Breakfast is average"

Breakfast is average.

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5.0

"Fairly good value for money"

Fairly good value for money.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.8

"Great location"

Great location. Pricey, inconvenient parking.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Poor maintenance in rooms and bathrooms.

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6.4

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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8.3

"Fantastic service"

Friendly service.

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7.5

"Great room"

Lovely rooms with pleasant views.

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7.5

"Delicious food"

Delicious food.

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