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300 MOUNTAIN AVENUE P.O.BOX 1110 , T1L 1J2, Banff, Canada

Review Score

Based on 2057 reviews

heart

8.7

Service

8.6

648 reviews

Location

8.0

412 reviews

Amenities

7.9

166 reviews

Room

7.8

770 reviews

Comfort

7.7

246 reviews

Vibe

7.2

176 reviews

Breakfast

6.8

68 reviews

Cleanliness

6.6

133 reviews

WiFi

6.6

20 reviews

Value for money

5.5

239 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Good shuttle service. Great concierge service. Room service is average. Recreation staff is nice.

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8.0

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. City centre is hard to reach. Good shopping and sightseeing. Reasonably accessible by car. Restaurants & bars in the area are ok.

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7.9

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities. Elevator in need of updating. Beautiful architecture.

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7.8

"Great room"

Big rooms with great beds and views, acceptably clean. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Awesome for families.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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6.6

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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6.6

"Regular internet service"

Average wifi quality.

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5.5

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices.

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8.6

"Fantastic service"

Service is professional and friendly. Service at reception and in restaurant are okay. Good shuttle service.

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8.1

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. City centre is hard to reach.

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7.3

"Great room"

Big rooms with great beds and views, acceptably clean. Older, poorly maintained rooms, suboptimal bathrooms and A/C.

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6.6

"Breakfast is average"

Breakfast is average.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Fairly good value for money"

Fairly good value for money.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Great location"

Great location. Pricey, inconvenient parking.

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7.1

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms acceptably clean, but needing maintenance, with poor bathrooms.

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6.9

"Breakfast is average"

Breakfast is average.

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5.7

"Fairly good value for money"

Fairly good value for money.

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8.3

"Fantastic service"

Friendly service.

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8.2

"Great location"

Great location.

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7.5

"Great room"

Lovely rooms with pleasant views.

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7.2

"Delicious food"

Delicious food.

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