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The Ritz-Carlton Cancun

  • hotel stars
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Retorno del Rey #36, Zona Hotelera , 77500, Cancún, Benito Juárez, Mexico

Review score

Based on 493 hotel review

heart

9.2

Location

9.6

81 reviews

Service

9.3

217 reviews

Breakfast

8.9

17 reviews

Food

8.6

102 reviews

Room

8.1

84 reviews

Comfort

7.6

29 reviews

Vibe

6.5

58 reviews

Bar and Beverages

5.8

6 reviews

Value for money

4.5

49 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

grey circle

9.3

"Fantastic service"

Service is friendly and professional, especially the pool/beach service. Good reception and housekeeping.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.6

"Delicious food"

Food and menu are great, but it's pricey. No good fish & seafood.

grey circle

8.1

"Great room"

Well-sustained, spacious rooms with lovely views and cozy beds. Fairly clean rooms, but inadequate bathrooms.

grey circle

7.6

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

grey circle

6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Entrance area is not particularly attractive. Awesome for a beach holiday. Luxury hotel. Great for a wellness holiday.

grey circle

5.8

"Standard bar"

Standard bar.

grey circle

4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

9.5

"Great location"

Great location near lots of shopping.

grey circle

9.2

"Fantastic service"

Service is professional and friendly.

grey circle

8.2

"Great room"

Great room.

grey circle

8.0

"Rather comfortable"

Comfortable, quiet rooms.

grey circle

6.5

"Ordinary amenities"

Average hotel building.

grey circle

6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

4.6

"Value for money could be better"

Value for money could be better.

grey circle

9.7

"Great location"

Great location.

grey circle

8.9

"Fantastic service"

Fantastic service.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

8.7

"Delicious food"

Delicious food.

grey circle

7.8

"Great room"

Great room.

grey circle

6.5

"Decent vibe"

Decent vibe.

grey circle

4.4

"Value for money could be better"

Value for money could be better.

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