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Retorno del Rey #36, Zona Hotelera , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 1098 reviews

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9.3

Cleanliness

9.7

49 reviews

Location

9.4

138 reviews

Service

9.2

419 reviews

Breakfast

9.0

30 reviews

Food

8.8

172 reviews

Beach

8.7

111 reviews

Room

8.3

181 reviews

WiFi

7.4

9 reviews

Bar and Beverages

6.5

15 reviews

Value for money

4.6

81 reviews

100% Verified Real Reviews

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9.7

"Clean"

Clean hotel facilities. Clean rooms.

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9.4

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby.

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9.2

"Fantastic service"

Service is friendly and professional, especially the pool/beach service. Excellent service from wait staff and housekeeping. Room service is perfect. Recreation staff is nice. Great concierge service.

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9.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.8

"Delicious food"

Great dining experience; menu is good but expensive.

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8.7

"Beautiful beach"

Clean beach.

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8.3

"Great room"

Clean rooms with great views and decent beds. Outdated room with poor bathrooms and substandard furniture.

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7.4

"Good internet service"

Good internet service. Internet is affordable.

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6.5

"Standard bar"

So-so bar with mediocre drinks.

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4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Internet is affordable. Acceptable breakfast prices.

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9.4

"Great location"

Great location.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.6

"Delicious food"

Delicious food.

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8.1

"Great room"

Lovely rooms with pleasant views.

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6.7

"Ordinary amenities"

Average hotel building.

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6.5

"Decent vibe"

Decent vibe.

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4.4

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location.

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9.0

"Fantastic service"

Fantastic service.

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8.9

"Delicious food"

Delicious food.

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