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2-5-25 Umeda Kita-ku , 530-0001, Osaka-shi, Japan

Review Score

Based on 3015 reviews

heart

9.3

Service

8.6

1165 reviews

Location

8.4

587 reviews

Room

8.2

876 reviews

Vibe

8.1

542 reviews

WiFi

8.0

8 reviews

Bar and Beverages

7.8

36 reviews

Pool

7.8

42 reviews

Amenities

7.7

334 reviews

Breakfast

7.2

200 reviews

Food

7.1

350 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Reception is all right. Great concierge service. Smooth booking process. Room service is perfect. Recreation staff is nice. Great hotel security. Shuttle service is ok.

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8.4

"Great location"

Great location. Easy car access but inadequate parking. Near downtown with great sightseeing and shopping. Medium distance to train station. Near to public transport and the airport.

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8.2

"Great room"

Spacious, clean rooms with good kitchenettes. Great views, beds, and furniture. Decently-clean rooms with spacious bathrooms. Moderately well-maintained rooms with OK TV's. Shower was ok. AC needs updating.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Nice for romantic trips. Luxury hotel. Good for business people.

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8.0

"Good internet service"

Good wifi quality.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.8

"Great pool"

Great pool.

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7.7

"Great amenities"

Great hotel buildings and entrance area. Grounds are fine, but with outdated facilities. Beautiful architecture.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Delicious food"

Pricey restaurant with an alright menu; an overall great dining experience. Great snacks, side dishes and fruits and desserts. Soups do not taste good. Tasty vegetables.

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9.2

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.8

"Great location"

Great location, with good shopping nearby and easy access by car. Near to public transport and the airport. Medium distance to train station.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.5

"Great room"

Spacious, clean rooms with nice furniture. Large bathrooms, great views and comfortable beds.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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8.1

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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7.9

"Great pool"

Great pool.

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7.2

"Delicious food"

Food is great, especially the desserts.

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7.0

"Tasty breakfast"

Tasty breakfast.

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9.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.8

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views.

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8.6

"Great location"

Great location, with good shopping nearby and easy access by car. Near to public transport and the airport. Medium distance to train station.

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8.5

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Pleasant entrance area. Stylish hotel.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Delicious food"

Food is great, especially the desserts.

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8.6

"Fantastic service"

Service is professional and friendly.

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8.4

"Great location"

Great location.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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7.8

"Great room"

Large rooms with great views, nice beds, and decent bathrooms.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.9

"Food is all right"

Food is all right.

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5.8

"Fairly good value for money"

Fairly good value for money.

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8.4

"Fantastic service"

Professional service.

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8.4

"Great location"

Good location, close to public transport. Good accessibility by car.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.1

"Great room"

Spacious rooms.

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7.3

"Tasty breakfast"

Tasty breakfast.

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