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2-5-25 Umeda Kita-ku , 530-0001, Osaka-shi, Japan

Review Score

Based on 3158 reviews

heart

9.3

Service

8.6

1194 reviews

Location

8.6

554 reviews

Vibe

8.2

551 reviews

Room

8.1

918 reviews

Bar and Beverages

7.7

37 reviews

Amenities

7.7

350 reviews

Pool

7.6

48 reviews

Wellness Area

7.1

52 reviews

Food

7.1

367 reviews

Breakfast

6.6

210 reviews

Value for money

5.8

168 reviews

WiFi

5.6

7 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Reception is all right. Great concierge service. Smooth booking process. Room service is perfect. Great hotel security. Shuttle service is ok. Recreation staff is nice.

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8.6

"Great location"

Great location with good access by car. Near downtown with great sightseeing and shopping. Near to public transport and the airport. Medium distance to train station.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Luxurious Hotel. Stylish hotel. Luxury hotel. Nice for romantic trips. Good for business people.

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8.1

"Great room"

Well-kept, spacious rooms with great furniture and views. Great kitchenettes, TV's, and beds. Bathrooms are large but with substandard cleaning. Outdated rooms with insufficient A/C. Shower was ok.

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7.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.7

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Smoking area is ok.

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7.6

"Great pool"

Great pool.

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7.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.1

"Delicious food"

Dining is alright, with nice food, but high prices. Great snacks, side dishes and fruits and desserts. Tasty vegetables. Awesome pasta. Soups do not taste good. Untasty beef dishes & steak.

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6.6

"Breakfast is average"

Breakfast is average.

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5.8

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.6

"Regular internet service"

Average wifi quality.

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9.2

"Fantastic service"

Friendly and professional housekeepers.

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8.9

"Great location"

Great location, with good shopping nearby and easy access by car. Near to public transport and the airport. Medium distance to train station.

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8.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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8.4

"Great room"

Clean rooms with wonderful beds and stunning views. Spacious rooms and bathrooms.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area. Stylish hotel.

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8.1

"Great amenities"

Great hotel buildings and entrance area. Beautiful architecture.

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7.7

"Great pool"

Great pool.

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6.3

"Breakfast is average"

Breakfast is average.

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9.2

"Fantastic service"

Friendly and professional housekeepers.

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8.9

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views. Room cleanliness is acceptable.

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8.6

"Great location"

Great location, with good shopping nearby and easy access by car. Near to public transport and the airport. Medium distance to train station.

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8.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Entrance area is ok.

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6.6

"Breakfast is average"

Breakfast is average.

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8.7

"Great location"

Good location, close to public transport. Good accessibility by car.

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8.3

"Fantastic service"

Friendly service.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.0

"Great amenities"

Nice building.

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7.9

"Great room"

Spacious rooms.

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6.8

"Breakfast is average"

Breakfast is average.

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5.7

"Fairly good value for money"

Fairly good value for money.

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8.7

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location with good access by car.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel.

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7.6

"Great room"

Large rooms with great views, nice beds, and decent bathrooms.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.1

"Delicious food"

Delicious food.

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6.8

"Breakfast is average"

Breakfast is average.

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5.5

"Fairly good value for money"

Fairly good value for money.

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