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423 FORKS OF THE RIVER PARKWAY , 37862, Sevierville, United States of America

Review Score

Based on 1181 reviews

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7.1

Location

8.7

143 reviews

Service

7.5

207 reviews

Room

4.9

508 reviews

Cleanliness

4.1

277 reviews

WiFi

2.7

43 reviews

Food

2.5

15 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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7.5

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Decent management and adequately professional staff.

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4.9

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Food could be better"

Complaints about dining experience with subpar desserts & fruits.

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8.7

"Great location"

Great location.

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7.2

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.1

"Room is all right"

Balconies are great with lovely views and room size is OK. Poorly-maintained and cleaned rooms with decent beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.8

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. AC needs updating.

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5.2

"Room is all right"

Old, poorly cleaned rooms with okay beds and acceptable sizes. Poor A/D and televisions in poorly cleaned and maintained rooms. Great balconies with pleasant views.

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4.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Room needs to be improved"

Room needs to be improved.

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