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423 FORKS OF THE RIVER PARKWAY , 37862, Sevierville, United States of America

Review Score

Based on 1168 reviews

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7.0

Location

8.7

144 reviews

Service

7.2

203 reviews

Room

4.9

528 reviews

Cleanliness

4.0

287 reviews

WiFi

2.3

43 reviews

Food

1.7

16 reviews

Breakfast

0.4

34 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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7.2

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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4.9

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.7

"Food could be better"

Complaints about dining experience with subpar desserts & fruits.

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0.4

"Breakfast can be improved"

Breakfast can be improved.

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8.7

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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6.0

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.9

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Balconies are great with lovely views and room size is OK. Shower can be a problem.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Food could be better"

Food could be better.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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0.4

"Breakfast can be improved"

Breakfast can be improved.

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9.0

"Great location"

Great location.

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7.2

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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5.3

"Room is all right"

Great views and balconies in okay rooms with decent beds. Poorly maintained and cleaned rooms. Out-dated rooms with OK TV's, but poor furnishings and A/C.

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4.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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0.5

"Breakfast can be improved"

Breakfast can be improved.

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7.0

"Fantastic service"

Fantastic service.

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4.8

"Room needs to be improved"

Rooms could be cleaner.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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