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423 Forks Of The River Pkwy , 37862, Sevierville (Tennessee), United States of America

Review Score

Based on 1265 reviews

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7.2

Location

8.6

168 reviews

Service

8.3

226 reviews

WiFi

6.7

23 reviews

Room

5.6

540 reviews

Cleanliness

4.1

278 reviews

Food

3.1

13 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby.

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8.3

"Fantastic service"

Friendly service and great reception. So-so management, housekeeping, and service professionalism.

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6.7

"Regular internet service"

WiFi is good value.

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5.6

"Room is all right"

Great views and balconies in okay rooms with decent beds. Poorly maintained and cleaned, with old but spacious, rooms. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.1

"Food could be better"

Poorly rated food, particularly desserts.

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8.7

"Great location"

Great location.

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8.6

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Friendly service.

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5.1

"Comfortable"

Beds are decent and generally comfortable.

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4.3

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.6

"Great location"

Great location.

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8.2

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Room is all right. Guests complain about cleanliness, maintenance, and furnishing.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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