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423 FORKS OF THE RIVER PARKWAY , 37862, Sevierville, United States of America

Review Score

Based on 1312 reviews

heart

7.3

Location

8.9

162 reviews

Service

7.7

239 reviews

Room

5.6

572 reviews

WiFi

4.5

40 reviews

Food

3.1

15 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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7.7

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Decent management and adequately professional staff.

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5.6

"Room is all right"

Balconies are great with lovely views and room size is OK. Outdated, rooms with poor cleanliness and maintenance. Decent beds and minibars. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Food could be better"

Complaints about dining experience with subpar desserts & fruits.

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8.8

"Great location"

Great location.

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7.5

"Fantastic service"

Service is friendly, but so-so housekeeping.

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5.9

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.5

"Room is all right"

Balconies are great with lovely views and room size is OK. Poorly-maintained and cleaned rooms with decent beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.7

"Room is all right"

Great views and balconies in okay rooms with decent beds. Poorly maintained and cleaned rooms. Disappointing TV's, furnishings, air conditioning and bathrooms.

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5.6

"Comfortable"

Beds and comfort levels are average, but rooms are noisy with A/C problems.

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4.2

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.7

"Room needs to be improved"

Room needs to be improved.

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