423 Forks Of The River Pkwy , 37862, Sevierville (Tennessee), United States of America
Based on 1265 reviews
Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby.
Friendly service and great reception. So-so management, housekeeping, and service professionalism.
WiFi is good value.
Great views and balconies in okay rooms with decent beds. Poorly maintained and cleaned, with old but spacious, rooms. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.
Poorly rated food, particularly desserts.
Best value for money.
Beds are decent and generally comfortable.
Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.
Rooms could be cleaner.
Room is all right. Guests complain about cleanliness, maintenance, and furnishing.
Rooms could be cleaner. Hotel facilities could use a good clean.