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423 FORKS OF THE RIVER PARKWAY , 37862, Sevierville, United States of America

Review Score

Based on 1292 reviews

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7.2

Location

8.9

157 reviews

Service

7.9

233 reviews

Room

5.9

561 reviews

Cleanliness

4.3

311 reviews

WiFi

4.3

43 reviews

Food

3.1

15 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Easy car access but inadequate parking. Excellent sightseeing, restaurants and bars nearby.

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7.9

"Fantastic service"

Reception and housekeeping friendly and relatively professional.

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5.9

"Room is all right"

Great views and balconies in okay rooms with decent beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Rooms look old, with poor kitchenettes, minibars and furniture. Shower can be a problem.

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4.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Food could be better"

Complaints about dining experience with subpar desserts & fruits.

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8.9

"Great location"

Great location.

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7.6

"Fantastic service"

Service is friendly, but so-so housekeeping.

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6.1

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.8

"Room is all right"

Balconies are great with lovely views and room size is OK. Poorly-maintained and cleaned rooms with decent beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.9

"Comfortable"

Passably comfortable with mediocre beds and A/C.

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5.9

"Room is all right"

Great views and balconies in okay rooms with decent beds. Complaints about cleanliness, maintenance, and TVs. Older rooms with inadequate A/C, furniture, and bathrooms.

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4.3

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.9

"Room needs to be improved"

Room needs to be improved.

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