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4-12, Koyaima-machi, Chuo-ku, Kumamoto-shi, Kumamoto , 860-0012, Kumamoto-shi, Japan

Review Score

Based on 453 reviews

heart

6.5

Breakfast

9.3

44 reviews

Location

8.6

138 reviews

Service

7.5

80 reviews

Comfort

3.9

44 reviews

Room

3.5

115 reviews

WiFi

2.9

11 reviews

Amenities

2.4

48 reviews

Cleanliness

2.4

33 reviews

Vibe

0.6

61 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is a hassle. Medium distance to train station.

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7.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Smooth booking process.

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3.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.5

"Room needs to be improved"

Rooms are small and poorly cleaned, with substandard beds. Less well maintained, older rooms with poor A/C, although views are pleasant. Shower can be a problem.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Amenities are not the best"

Facilities in need of refurbishment.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Near city centre in a great location.

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7.5

"Fantastic service"

Fantastic service.

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4.2

"More comfort would be nice"

More comfort would be nice.

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3.2

"Room needs to be improved"

Poor rooms and bathrooms.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment.

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0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Great location"

Great location.

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7.7

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Fantastic service.

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4.0

"More comfort would be nice"

Small and uncomfortable rooms.

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3.8

"Room needs to be improved"

Small rooms with complaints about cleanliness.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Near city centre in a great location.

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7.6

"Fantastic service"

Friendly service.

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4.4

"More comfort would be nice"

More comfort would be nice.

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3.5

"Room needs to be improved"

Room needs to be improved.

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2.6

"Could use a good cleaning"

Could use a good cleaning.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment.

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0.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.1

"Great location"

Great location.

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7.8

"Best value for money"

Best value for money.

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7.6

"Fantastic service"

Fantastic service.

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3.3

"Room needs to be improved"

Room needs to be improved.

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