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4-12, Koyaima-machi, Chuo-ku, Kumamoto-shi, Kumamoto , 860-0012, Kumamoto-shi, Japan

Review Score

Based on 427 reviews

heart

6.6

Breakfast

9.5

35 reviews

Location

8.5

139 reviews

Service

7.8

80 reviews

Comfort

4.5

45 reviews

Room

3.5

109 reviews

WiFi

3.1

10 reviews

Amenities

2.1

48 reviews

Cleanliness

2.0

35 reviews

Vibe

0.7

57 reviews

100% Verified Real Reviews

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9.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Accessible by car, but parking is a hassle.

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7.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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4.5

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds. Adequate room size and A/C.

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3.5

"Room needs to be improved"

Lovely views, yet rooms lack cleaning and maintenance with unsatisfactory beds. Old rooms and poorly cleaned bathrooms. Adequate room size and A/C. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Near city centre in a great location.

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7.5

"Fantastic service"

Fantastic service.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.8

"Room needs to be improved"

Poor rooms and bathrooms.

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2.0

"Amenities are not the best"

Facilities in need of refurbishment.

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1.8

"Could use a good cleaning"

Could use a good cleaning.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.5

"Great location"

Near city centre in a great location.

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7.8

"Fantastic service"

Fantastic service.

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7.6

"Best value for money"

Best value for money.

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4.4

"More comfort would be nice"

Small and uncomfortable rooms.

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3.3

"Room needs to be improved"

Small rooms with complaints about cleanliness.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Near city centre in a great location.

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7.9

"Fantastic service"

Friendly service.

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4.8

"More comfort would be nice"

More comfort would be nice.

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3.5

"Room needs to be improved"

Rooms could be cleaner.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Amenities are not the best"

Facilities in need of refurbishment.

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0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.2

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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7.8

"Best value for money"

Best value for money.

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3.2

"Room needs to be improved"

Room needs to be improved.

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