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Via della Scala 33, 50123, Florence, Italy

Review Score

Based on 1808 reviews

heart

8.9

Location

9.6

554 reviews

Service

9.4

541 reviews

Cleanliness

9.2

116 reviews

Food

8.4

173 reviews

Breakfast

8.2

342 reviews

Room

7.4

531 reviews

WiFi

6.5

41 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

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9.4

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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9.2

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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8.4

"Delicious food"

Great dining experience, with decent prices. Desserts, fruits and side dishes are average. Vegetables are average.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Great room"

Tidy rooms with great balconies and beds. Bathrooms are small but clean. Decent views and room sizes. Older rooms and furniture. Shower was ok.

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6.5

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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9.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.

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9.2

"Clean"

Clean rooms.

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9.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Delicious food"

Menu is excellent with tasty food.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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7.5

"Great room"

Great balconies and clean rooms. Decent bathrooms and adequate-sized, old rooms. Substandard A/C and furniture.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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9.5

"Great location"

Great location with excellent sightseeing. Train station is close.

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9.3

"Clean"

Clean rooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Delicious food"

Menu is excellent with tasty food.

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7.4

"Great room"

Spacious and tidy rooms. Fine beds in old rooms. Acceptable rooms with small bathrooms.

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6.8

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Big rooms, but small bathrooms.

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9.6

"Great location"

Great location, close to the train station.

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9.3

"Fantastic service"

Friendly service.

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9.3

"Clean"

Clean.

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8.6

"Delicious food"

Delicious food.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe.

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6.7

"Room is all right"

Bathrooms and room size are acceptable.

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6.0

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

Photos from travellers