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Av. Costera Miguel Aleman, 39690, Acapulco de Juárez, Mexico

Review Score

Based on 591 reviews

heart

6.4

Location

7.6

115 reviews

Service

6.2

136 reviews

Room

4.0

171 reviews

Food

3.5

39 reviews

Comfort

3.4

84 reviews

Cleanliness

2.8

39 reviews

Amenities

1.4

80 reviews

Vibe

1.2

82 reviews

WiFi

0.0

20 reviews

100% Verified Real Reviews

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars.

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6.2

"Service is adequate"

Service is acceptably professional, but some complaints about reception staff. Great, friendly housekeeping.

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4.0

"Room needs to be improved"

Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Old rooms with poor furniture and A/C, but wonderful views. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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3.5

"Food could be better"

Food and menu are not highly reviewed.

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3.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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7.5

"Great location"

Great location.

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5.7

"Service is adequate"

Service is average, but very friendly.

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4.0

"Food could be better"

Food and menu are not highly reviewed.

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3.3

"Room needs to be improved"

Rooms are big but old and in need of maintenance. Bathrooms, furniture, TV's, and beds not up to standard.

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2.8

"Could use a good cleaning"

Could use a good cleaning.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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6.2

"Service is adequate"

Service is adequate.

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3.5

"Room needs to be improved"

Rooms in need of an update.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Room needs to be improved"

Room needs to be improved.

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