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BLVD KUKULCAN LOTE 64 KM 20 5 ZONA HOTELERA , QR 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2650 reviews

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8.2

Service

8.6

1069 reviews

Location

8.6

472 reviews

Breakfast

8.3

64 reviews

Value for money

6.7

304 reviews

Food

6.4

875 reviews

Bar and Beverages

6.2

103 reviews

Room

5.6

647 reviews

Comfort

4.5

221 reviews

WiFi

2.4

196 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Great, friendly housekeeping. Recreation staff is nice. Service is professional and excellent childcare is available. Great service at restaurant and pool, and excellent bar tenders. Reception and management are fine. Room service could have been improved. Booking process should be better organized. Concierge service is average. Hotel security can be an issue.

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8.6

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. City centre is hard to reach. Restaurants & bars in the area are ok. Reasonably accessible by car.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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6.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Breakfast, bar and food prices are cheap.

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6.4

"Food is all right"

Overall dining experience is OK, although the pork dishes are not recommended. Acceptable menu with average desserts. Great pizza and snacks. Affordable food with good side dishes. No good fish & seafood. Good sushi. Untasty beef dishes & steak.

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6.2

"Standard bar"

So-so bar with mediocre drinks. Good bar service. Affordable beverage prices.

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5.6

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Small bathrooms, uncomfortable beds, and inadequate A/C. Old, poorly maintained rooms. Poorly furnished with bad TV's and balconies. Acceptable minibar. Shower can be a problem.

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4.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Beautiful beach"

Clean beach.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Fantastic service"

Professional and friendly reception and restaurant service. Recreation staff is nice.

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9.0

"Great location"

Great location near the airport. Beach nearby.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.3

"Standard bar"

So-so bar with mediocre drinks.

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5.9

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Out-of-date, poorly maintained rooms with bad bathrooms and beds.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively luxurious.

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4.2

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Fantastic service"

Professional and friendly reception and restaurant service. Recreation staff is nice.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Excellent location close to the beach.

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7.2

"Delicious food"

Dining experience is standard, as is the menu, but the food is impressive. Great pizza and desserts.

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6.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.5

"Standard bar"

So-so bar with mediocre drinks.

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5.5

"Room is all right"

Rooms are big and decently clean, with great views but less impressive bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C.

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4.8

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers