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BLVD KUKULCAN LOTE 64 KM 20 5 ZONA HOTELERA , QR 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2081 reviews

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8.2

Service

9.0

984 reviews

Location

8.9

424 reviews

Breakfast

8.3

59 reviews

Food

6.9

791 reviews

Bar and Beverages

6.6

83 reviews

Room

6.1

573 reviews

Value for money

6.0

285 reviews

Comfort

4.4

191 reviews

WiFi

3.2

204 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Great service at restaurant and pool, and excellent bar tenders. Great housekeepers but less impressive management. Room service is average. Smooth booking process. Concierge service is average.

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8.9

"Great location"

Great location with good access by car. Close to the beach, with great shopping and sightseeing nearby. Near to public transport and the airport. City centre is hard to reach. Limited choice of restaurants & bars in the area.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Food is all right"

Dining experience and menu relatively good especially the fruits & desserts. Affordable restaurant with great pizza. Snacks and side dishes are tasty. Fish & seafood is acceptable. Sushi is average. Untasty beef dishes & steak.

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6.6

"Standard bar"

Standard bar. Alcoholic drinks are not the best. Good bar service.

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6.1

"Room is all right"

Okay-sized rooms with good views. Uncomfortable beds and old, poorly maintained rooms. Small but relatively clean bathrooms. Shower can be a problem. Good minibar.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Food and breakfast are well-priced.

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4.4

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Recreation staff is nice.

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8.7

"Great location"

Great location. Close to the beach, but not the city centre.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Delicious food. Dining experience and menu relatively good especially the fruits & desserts. Great pizza and snacks.

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6.9

"Standard bar"

So-so bar with mediocre drinks.

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6.1

"Room is all right"

Furnishings and room sizes are standard. Out-of-date, poorly maintained rooms with bad bathrooms and beds. Great view. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.4

"More comfort would be nice"

Uncomfortable, noisy, average sized rooms with subpar beds.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Fantastic service"

Great, friendly housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice.

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9.1

"Great location"

Excellent location close to the beach. Near to public transport and the airport.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.7

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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5.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.3

"Room is all right"

The rooms are average sized, but are clean and have excellent views. Outdated, insufficiently maintained rooms with poorly rated bathrooms. Old furniture, uncomfortable beds, and no air conditioning.

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4.0

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Fantastic service"

Fantastic service.

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6.5

"Room is all right"

Room is all right.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

Photos from travellers