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BLVD KUKULCAN LOTE 64 KM 20 5 ZONA HOTELERA , QR 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2795 reviews

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8.3

Service

8.6

1146 reviews

Location

8.6

481 reviews

Breakfast

7.6

56 reviews

Room

6.5

689 reviews

Food

6.4

937 reviews

Value for money

5.8

339 reviews

Bar and Beverages

5.5

109 reviews

Comfort

4.7

240 reviews

WiFi

3.7

220 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Great, friendly housekeeping. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Reception and management are fine. Room service could have been improved. Booking process is sufficient. Concierge service is average. Hotel security is ok. Shuttle service is ok.

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8.6

"Great location"

Great location. Great shopping and the beach nearby. Close to the airport, with easy car access. Awesome sightseeing, but far from downtown. Limited choice of restaurants & bars in the area.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Rooms are large and clean enough, with great views. Old, poorly maintained rooms with subpar beds and TV's. Small rooms and poorly cleaned bathrooms. Below average furnishing, balconies, and A/C. Shower can be a problem.

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6.4

"Food is all right"

Moderately tidy dining area and affordable prices make an alright dining experience. Menu is OK with reasonable desserts, but sides are not recommended. Great pizza and snacks. Good sushi. No good fish & seafood. Beef dishes & steaks are all right. Pork dishes are not good.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Well-priced food and beverages.

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5.5

"Standard bar"

Pretty standard, but affordable bar. Alcoholic drinks are not the best.

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4.7

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Fantastic service"

Friendly service, especially in the restaurant. Recreation staff is nice.

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8.5

"Great location"

Great location near the airport. Close to the beach, and okay shopping.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.9

"Food is all right"

Decent food and okay desserts. Menu is adequate.

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6.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.1

"Ordinary amenities"

Average hotel building. Nice kids facilities.

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6.0

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Poorly-maintained rooms, badly rated bathrooms and beds.

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5.7

"Standard bar"

Standard bar.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.4

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.6

"Great pool"

Great pool.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Recreation staff is nice.

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8.3

"Great location"

Great location.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Dining experience is standard, as is the menu, but the food is impressive.

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6.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.1

"Room is all right"

Rooms are large and clean enough, with great views. A/C, bathroom, and beds are all lacking.

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6.0

"Standard bar"

So-so bar with mediocre drinks.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.8

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers