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537 BANFF AVENUE BOX 489 , T1L 1A6, Banff, Canada

Review Score

Based on 1613 reviews

heart

8.2

Service

9.2

453 reviews

Pool

8.2

130 reviews

Location

8.2

347 reviews

Comfort

7.7

318 reviews

WiFi

6.9

30 reviews

Room

6.8

608 reviews

Value for money

6.2

183 reviews

Breakfast

4.3

85 reviews

100% Verified Real Reviews

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9.2

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Room service could have been improved.

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8.2

"Great pool"

Good pool, acceptably clean.

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8.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is good and affordable.

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7.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

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6.9

"Regular internet service"

Average wifi quality. Free internet.

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6.8

"Room is all right"

Acceptable, if old and poorly maintained rooms, with decent furnishing. Rooms are large and clean with great beds and reasonable views. Bathrooms are large but with substandard cleaning. Unimpressive balconies and bad TVs. Shower can be a problem. Complaints about minibars and kitchenettes.

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6.2

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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4.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Near city centre in a great location. Parking is good and affordable.

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8.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.9

"Great pool"

Great pool.

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6.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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6.6

"Room is all right"

Rooms are decent and large, but bathrooms are subpar and could use maintenance. Beds are cozy and rooms are clean with average views and furniture. Badly rated TV's and old rooms. Shower can be a problem.

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6.6

"Regular internet service"

Average wifi quality.

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4.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Clean"

Clean hotel facilities. Very clean rooms and decently clean pool.

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8.1

"Great pool"

Good pool, acceptably clean.

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8.1

"Great location"

Great, central location with excellent parking.

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6.9

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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6.3

"Regular internet service"

Average wifi quality.

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5.7

"Food is all right"

Average, but pricey, food.

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5.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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9.3

"Fantastic service"

Friendly service.

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8.3

"Great location"

Great location.

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7.7

"Rather comfortable"

Comfortable rooms and beds.

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7.1

"Great room"

Excellent rooms with wonderful beds.

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