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537 BANFF AVENUE BOX 489 , T1L 1A6, Banff, Canada

Review Score

Based on 1885 reviews

heart

8.3

Service

9.0

464 reviews

Location

8.4

388 reviews

Comfort

7.6

350 reviews

Room

7.5

676 reviews

Wellness Area

7.4

120 reviews

Pool

7.4

141 reviews

WiFi

7.3

21 reviews

Breakfast

4.9

97 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Friendly service, especially good laundry service. Great staff at reception and the restaurant. Management is alright, but housekeeping is not great.

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8.4

"Great location"

Good location, close to public transport. Great accessibility by car with affordable parking. Near to downtown with good options for sightseeing.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

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7.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Average balconies and furniture. Shower can be a problem.

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7.4

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities.

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7.4

"Great pool"

Good pool, acceptably clean.

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7.3

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.1

"Fantastic service"

Friendly service.

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8.4

"Great location"

Great location. Parking is good and affordable. Near to the city centre with good shopping options nearby.

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7.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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7.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.5

"Clean"

Clean rooms.

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8.1

"Great location"

Great location and easy parking. Medium distance to city centre.

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7.4

"Great pool"

Great pool.

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7.2

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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6.7

"Fairly good value for money"

Fairly good value for money.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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8.4

"Great location"

Great location.

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7.2

"Great room"

Great room.

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