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537 BANFF AVENUE BOX 489 , T1L 1A6, Banff, Canada

Review Score

Based on 1553 reviews

heart

8.3

Service

9.6

430 reviews

Wellness Area

8.7

79 reviews

Location

8.4

335 reviews

Pool

7.8

134 reviews

Room

7.2

562 reviews

WiFi

7.2

32 reviews

Breakfast

5.7

83 reviews

100% Verified Real Reviews

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9.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.4

"Great location"

Good location, close to public transport. Parking is good and affordable. Reasonably close to the city center with good access to restaurants, bars and sightseeing.

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7.8

"Great pool"

Great but poorly cleaned pool.

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7.2

"Great room"

Beds are cozy and rooms are clean with average views and furniture. Spacious rooms with charming balconies. Outdated badly kept up rooms with inadequate televisions and air conditioners. Mediocre sized, poorly cleaned bathrooms.

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7.2

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Good location, more or less central. Parking is good and affordable.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.2

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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6.9

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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6.9

"Regular internet service"

Average wifi quality.

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6.7

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Rooms are large and clean with great beds and reasonable views. Old rooms with substandard TV's, furniture and air conditioning.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Great location"

Great location and easy parking. Medium distance to city centre.

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7.8

"Great pool"

Great but poorly cleaned pool.

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6.9

"Regular internet service"

Average wifi quality.

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6.7

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Spacious rooms but guests said they were run-down and old, and didn't like the bathrooms.

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6.3

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.8

"Food is all right"

Food and menu is typical, but quite expensive.

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5.7

"Breakfast is average"

Breakfast is average.

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9.6

"Fantastic service"

Friendly service.

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8.6

"Clean"

Clean.

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8.4

"Great location"

Great location.

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7.7

"Rather comfortable"

Comfortable rooms and beds.

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7.4

"Great room"

Excellent rooms with wonderful beds.

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