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209-217 Abbott Street , 4870, Cairns, Australia

Review Score

Based on 2890 reviews

heart

8.0

Location

8.9

567 reviews

Service

8.7

807 reviews

Bar and Beverages

7.8

52 reviews

Food

6.7

287 reviews

Breakfast

6.4

171 reviews

Value for money

6.3

241 reviews

Room

6.3

1120 reviews

Vibe

3.6

265 reviews

WiFi

3.0

101 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location near the airport. Excellent location with good bars, restaurants, shopping and beaches nearby. Great accessibility by car with affordable parking. Medium distance to city centre.

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8.7

"Fantastic service"

Good management and friendly service, with decent housekeeping. Great, professional waitstaff and bartenders. Room service is average. Booking process is sufficient. Good shuttle service. Great concierge service. Recreation staff is nice.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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6.7

"Food is all right"

Decent food and okay desserts. Pricey restaurant with low rated side dishes but otherwise good menu. Fish & seafood is acceptable. Salads are not good.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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6.3

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Ill-maintained, older rooms with poorly reviewed balconies. Mediocre sized, poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Awesome for families.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Service is professional and friendly.

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7.9

"Bar is awesome"

Bar is awesome.

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7.1

"Rather comfortable"

Rather comfortable. Okay beds and quiet enough rooms.

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6.8

"Food is all right"

Decent food and okay desserts. Expensive restaurant, but the menu is fantastic.

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6.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Subpar furniture and minibars in outdated, poorly maintained rooms. Poor balconies and badly cleaned bathrooms. Shower can be a problem.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Fantastic service"

Service is professional and friendly.

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8.8

"Great location"

Great location and easy parking. Good shopping, and reasonably central location.

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7.2

"Rather comfortable"

Very comfortable with excellent beds and big bathrooms. Noise levels are OK, but A/C is poor.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.4

"Room is all right"

Rooms with great views and excellent beds. Dated, poorly cleaned rooms. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance with poor furniture and kitchenettes. Sub-par balconies and lacking A/C.

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6.3

"Breakfast is average"

Breakfast is average.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Great location.

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7.2

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.6

"Food is all right"

Menu is good and food is alright.

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6.5

"Room is all right"

Big rooms with great beds and views, acceptably clean. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.9

"Breakfast is average"

Breakfast is average.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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6.8

"Comfortable"

Rooms are big and moderately comfortable.

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6.1

"Room is all right"

Big, decent rooms.

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