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209-217 Abbott Street , 4870, Cairns, Australia

Review Score

Based on 2587 reviews

heart

8.0

Location

8.7

531 reviews

Service

8.5

790 reviews

Breakfast

6.3

165 reviews

Room

6.2

1091 reviews

Vibe

3.4

247 reviews

WiFi

3.2

99 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location near the airport. Excellent location with good bars, restaurants, shopping and beaches nearby. Medium distance to city centre. Parking is good and affordable.

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8.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Poor management, but okay housekeeping. Booking process is sufficient. Good shuttle service. Great concierge service. Recreation staff is nice.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Room is all right"

Big rooms with great beds and views, acceptably clean. Ill-maintained, older rooms with poorly reviewed balconies. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Awesome for families.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.7

"Food is all right"

Great menu with good food, but parking is pricey.

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6.5

"Standard bar"

Standard bar.

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6.4

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Untidy bathrooms and bad A/C, minibar and furniture. Outdated rooms with low rated balconies and lacking maintenance. Shower can be a problem.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.1

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.2

"Great location"

Great location with good parking and shopping.

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6.0

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Rooms with great views and excellent beds. Dated, poorly cleaned rooms. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance with poor furniture and kitchenettes. Sub-par balconies and lacking A/C.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.5

"Food is all right"

Menu is good and food is alright.

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6.4

"Room is all right"

Big rooms with great beds and views, acceptably clean. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.9

"Breakfast is average"

Breakfast is average.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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6.5

"Comfortable"

Rooms are big and moderately comfortable.

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5.9

"Room is all right"

Big, decent rooms.

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