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209-217 Abbott Street , 4870, Cairns, Australia

Review Score

Based on 2490 reviews

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8.0

Service

8.7

782 reviews

Location

8.6

501 reviews

Food

6.5

269 reviews

Room

6.4

1073 reviews

Breakfast

6.0

152 reviews

WiFi

3.8

109 reviews

Vibe

2.9

258 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Poor management, but okay housekeeping. Room service is perfect. Good shuttle service. Great concierge service. Booking process is sufficient. Recreation staff is nice.

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8.6

"Great location"

Great location near the airport. Great shopping at the nearby city centre, and close to the beach. Great accessibility by car with affordable parking.

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6.5

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Nice menu and snacks. Fish & seafood is acceptable. Salads are not good. Side dishes are all right.

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6.4

"Room is all right"

Great balconies and views, comfortable beds, and clean enough rooms. Poorly maintained rooms with low ratings for A/C, minibars and bathroom cleanliness. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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3.8

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Awesome for families.

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8.9

"Great location"

Great location. Near to the city centre with good shopping options nearby.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.7

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Rooms are poorly-furnished and cleaned, with insufficient A/C. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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6.6

"Food is all right"

Decent food and okay desserts. Expensive restaurant, but the menu is fantastic.

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6.5

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.1

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Great location and easy parking.

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6.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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6.3

"Food is all right"

Average, but pricey, food.

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6.1

"Room is all right"

Rooms and balconies are ok but need maintenance. Excellent beds and great views. Complaints about age, cleanliness, and furnishing of the rooms. Bathrooms are large but with substandard cleaning. Kitchenettes and A/C are inadequate.

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6.0

"Breakfast is average"

Breakfast is average.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Great location"

Good location, more or less central.

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7.3

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.6

"Room is all right"

Big rooms with great beds and views, acceptably clean. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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6.5

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.3

"Food is all right"

Decent food and menu.

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5.6

"Breakfast is average"

Breakfast is average.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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7.1

"Rather comfortable"

Large, comfortable rooms.

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6.3

"Room is all right"

Big, decent rooms.

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