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Cnr. Spence & Grafton Street, 4870, Cairns, Australia

Review Score

Based on 1043 reviews

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6.6

Location

9.4

254 reviews

WiFi

9.0

16 reviews

Service

7.2

248 reviews

Value for money

5.9

79 reviews

Food

4.9

67 reviews

Breakfast

4.8

49 reviews

Room

4.0

460 reviews

Cleanliness

2.5

208 reviews

Amenities

2.0

119 reviews

Vibe

1.7

173 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby. Average parking. Standard parking prices.

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9.0

"Good internet service"

Good wifi quality. Free internet.

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7.2

"Fantastic service"

Great, friendly wait staff and housekeeping. Average reception and service professionalism is typical. Room service could have been improved.

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5.9

"Fairly good value for money"

Fairly good value for money. Free internet. High priced breakfast.

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4.9

"Food could be better"

Dining is not great with untidy dining area and poor menu.

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4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.0

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are run down with bad furniture and TVs and filthy bathrooms. Amply-sized rooms with excellent beds and superb views. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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2.5

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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1.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.6

"Great location"

Great location.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.7

"Food could be better"

Food could be better.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Excellent beds but poor furnishing, in big but poorly maintained rooms. Shower can be a problem.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.3

"Great location"

Great location.

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7.3

"Rather comfortable"

Comfortable rooms and beds.

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7.3

"Fantastic service"

Friendly service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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2.6

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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3.8

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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1.6

"Vibe is not too good"

Vibe is not too good.

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7.3

"Fantastic service"

Fantastic service.

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6.2

"Comfortable"

Comfortable.

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3.9

"Room needs to be improved"

Room needs to be improved.

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