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Cnr. Spence & Grafton Street, 4870, Cairns, Australia

Review Score

Based on 879 reviews

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6.6

Location

9.4

235 reviews

WiFi

9.2

18 reviews

Bar and Beverages

7.6

22 reviews

Service

7.6

233 reviews

Breakfast

6.2

47 reviews

Food

5.5

61 reviews

Room

4.2

420 reviews

Cleanliness

2.7

174 reviews

Amenities

2.5

105 reviews

Vibe

1.5

158 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location and okay parking costs. Near city centre with nearby beaches, restaurants, bars, and shopping.

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9.2

"Good internet service"

Good wifi quality. Free internet.

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7.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.6

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Room service could have been improved.

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6.2

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Food is all right"

Decent menu, but restaurant is poorly cleaned and subpar overall.

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4.2

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Guests had probelms with room cleanliness and maintenance, and complained about minibars. Amply-sized rooms with excellent beds and superb views. Poorly furnished with bad TV's and balconies. Shower can be a problem.

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2.7

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish.

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9.5

"Great location"

Great location near lots of shopping.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Bar is awesome"

Bar is awesome.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.9

"Breakfast is average"

Breakfast is average.

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5.5

"Food is all right"

Food is all right.

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3.5

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Excellent beds but poor furnishing, in big but poorly maintained rooms. Shower can be a problem.

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2.5

"Amenities are not the best"

Facilities in need of refurbishment.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.4

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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5.9

"Breakfast is average"

Breakfast is average.

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5.2

"Food is all right"

Food is all right.

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4.6

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Comfortable beds in spacious rooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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7.1

"Rather comfortable"

Comfortable rooms and beds.

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4.0

"Room needs to be improved"

Excellent beds but rooms and bathrooms need maintenance.

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2.6

"Could use a good cleaning"

Could use a good cleaning.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Room needs to be improved"

Room needs to be improved.

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