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23-25 PALMER STREET , 4810, Townsville, Australia

Review Score

Based on 905 reviews

heart

7.6

WiFi

10.0

11 reviews

Location

9.4

203 reviews

Pool

9.1

15 reviews

Service

8.2

213 reviews

Breakfast

8.0

93 reviews

Room

5.7

349 reviews

Amenities

5.2

67 reviews

Cleanliness

4.1

109 reviews

Bar and Beverages

3.6

6 reviews

Wellness Area

3.3

8 reviews

Vibe

2.5

101 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good wifi quality. Free internet.

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9.4

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Parking is good and affordable.

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9.1

"Great pool"

Great pool.

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8.2

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Room is all right"

Rooms with great views and excellent beds. Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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5.2

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Unspectacular architecture. Good meeting & event facilities.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"Bar could improve"

Bar could improve.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Atmosphere could be friendlier. Good for business people. Good choice for a city trip. Awesome for families.

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9.3

"Great location"

Great location.

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8.6

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Friendly service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.9

"Comfortable"

Relatively comfortable, with good beds.

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5.3

"Room is all right"

Great beds in okay rooms. Inadequately cleaned and maintained rooms and bathrooms.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Vibe is not too good"

Vibe is not too good.

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8.2

"Fantastic service"

Fantastic service.

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7.1

"Very comfortable"

Very comfortable.

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5.0

"Room is all right"

Room needs to be improved.

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2.1

"Vibe is not too good"

Vibe is not too good.

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4.7

"Room needs to be improved"

Room needs to be improved.

Photos from travellers