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23-25 PALMER STREET , 4810, Townsville, Australia

Review Score

Based on 540 reviews

heart

7.3

WiFi

10.0

7 reviews

Location

9.3

117 reviews

Service

7.8

137 reviews

Breakfast

7.4

55 reviews

Comfort

6.9

117 reviews

Room

4.5

230 reviews

Cleanliness

3.8

73 reviews

Amenities

3.6

33 reviews

Vibe

1.5

46 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good internet service.

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9.3

"Great location"

Great location and easy parking. Centrally located, near restaurants, bars, and shopping.

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7.8

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.9

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Excellent beds and great views. Rooms are small, with poor quality furniture, minibars and A/C. Shower can be a problem.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Architecture not so nice.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip.

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9.3

"Great location"

Great location, near nice bars and restaurants.

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7.8

"Fantastic service"

Friendly service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.9

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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5.0

"Room is all right"

Rooms are fine; small but very peaceful. Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Friendly service.

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6.8

"Comfortable"

Relatively comfortable, with good beds.

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4.0

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.4

"Great location"

Great location.

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6.6

"Comfortable"

Comfortable.

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4.5

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

Photos from travellers