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23-25 PALMER STREET , 4810, Townsville, Australia

Review Score

Based on 733 reviews

heart

7.5

WiFi

10.0

9 reviews

Location

9.5

147 reviews

Service

8.3

166 reviews

Breakfast

8.1

79 reviews

Comfort

6.4

146 reviews

Room

5.2

278 reviews

Amenities

4.2

56 reviews

Cleanliness

3.2

88 reviews

Vibe

2.5

78 reviews

Wellness Area

1.3

6 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good wifi quality.

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9.5

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping.

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8.3

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.4

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Room is all right"

Rooms with great views and excellent beds. Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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4.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Unspectacular architecture.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip. Awesome for families.

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1.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.4

"Great location"

Great location, near nice bars and restaurants.

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8.2

"Fantastic service"

Friendly service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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5.2

"Room is all right"

Great beds in okay rooms. Guests complain about room size, bathrooms, and maintenance.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"Vibe is not too good"

Vibe is not too good.

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9.4

"Great location"

Great location.

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8.3

"Fantastic service"

Fantastic service.

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6.6

"Comfortable"

Comfortable.

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4.5

"Room needs to be improved"

Poor rooms and bathrooms.

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3.1

"Could use a good cleaning"

Could use a good cleaning.

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2.0

"Vibe is not too good"

Vibe is not too good.

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4.7

"Room needs to be improved"

Room needs to be improved.

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4.5

"Room needs to be improved"

Room needs to be improved.

Photos from travellers