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23-25 PALMER STREET , 4810, Townsville, Australia

Review Score

Based on 436 reviews

heart

7.4

WiFi

10.0

5 reviews

Location

9.7

99 reviews

Service

8.0

97 reviews

Breakfast

7.5

41 reviews

Comfort

6.6

110 reviews

Room

4.2

200 reviews

Cleanliness

3.7

62 reviews

Amenities

2.7

24 reviews

Vibe

1.8

42 reviews

100% Verified Real Reviews

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10.0

"Good internet service"

Good internet service.

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9.7

"Great location"

Great location and easy parking. Centrally located, near restaurants, bars, and shopping.

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8.0

"Fantastic service"

Great service, especially at reception. Service is somewhat professional, but housekeeping is subpar.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.6

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.2

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Lovely beds, but substandard room maintenance with poor A/C. Shower can be a problem. Good minibar.

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3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Good for business people. Good choice for a city trip.

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9.6

"Great location"

Great location, near nice bars and restaurants.

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8.1

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.6

"Comfortable"

Small, decently comfortable rooms with excellent beds.

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4.8

"Room needs to be improved"

Poorly maintained and cleaned rooms. Smaller, older rooms with problematic bathroom cleanliness. Excellent beds and great views. Shower can be a problem.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly service.

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6.5

"Comfortable"

Relatively comfortable, with good beds.

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3.8

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location.

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6.3

"Comfortable"

Comfortable.

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4.1

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Room needs to be improved"

Room needs to be improved.

Photos from travellers