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23-25 PALMER STREET, 4810, Townsville (State of Queensland), Australia

Review Score

Based on 974 reviews

heart

7.6

WiFi

10.0

12 reviews

Location

9.5

210 reviews

Pool

9.3

18 reviews

Service

8.3

223 reviews

Breakfast

8.0

91 reviews

Comfort

7.0

189 reviews

Room

5.5

367 reviews

Amenities

4.6

67 reviews

Cleanliness

3.7

112 reviews

Wellness Area

3.6

10 reviews

Vibe

2.2

109 reviews

100% Verified Real Reviews

grey circle

10.0

"Good internet service"

Good wifi quality. Free internet.

grey circle

9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is good and affordable.

grey circle

9.3

"Great pool"

Great pool.

grey circle

8.3

"Fantastic service"

Friendly service, especially in the restaurant. Service is somewhat professional, but housekeeping is subpar.

grey circle

8.0

"Tasty breakfast"

Great and affordable breakfast.

grey circle

7.0

"Very comfortable"

Average size, comfortable rooms with particularly comfy beds. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

5.5

"Room is all right"

Average sized rooms with great views and comfortable beds. Small rooms and poorly cleaned bathrooms. Complaints about age, cleanliness, and furnishing of the rooms. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

grey circle

4.6

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Unspectacular architecture.

grey circle

3.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip. Awesome for families.

grey circle

9.6

"Great location"

Great location.

grey circle

6.9

"Comfortable"

Relatively comfortable, with good beds.

grey circle

4.8

"Room needs to be improved"

Poor rooms and bathrooms. Comfortable beds.

grey circle

4.6

"Room needs to be improved"

Room needs to be improved.

Photos from travellers