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389 PITT STREET , 2000, Sydney, Australia

Review Score

Based on 3022 reviews

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8.4

Location

9.6

894 reviews

Service

8.7

945 reviews

Bar and Beverages

8.5

76 reviews

Food

8.1

231 reviews

Room

7.5

1142 reviews

WiFi

7.2

58 reviews

Cleanliness

6.9

417 reviews

Breakfast

6.6

165 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Great concierge service. Management is alright, but housekeeping is not great. Room service is perfect. Smooth booking process. Recreation staff is nice. Great valet service.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.1

"Delicious food"

Good food and desserts, but overall a bad dining experience. Well-priced restaurant with a good menu and great side dishes. Bad snacks. Beef dishes & steaks are all right.

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7.5

"Great room"

Large, clean rooms with superb beds. Untidy bathrooms and bad A/C, minibar and furniture. Subpar balconies in poorly maintained rooms. Shower can be a problem. No view and poor quality kitchenette.

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7.2

"Good internet service"

Good internet service. Wifi quality could be improved.

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6.9

"Quite clean"

Moderately clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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9.5

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Parking is rare.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.1

"Delicious food"

Delicious food.

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7.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.0

"Great room"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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6.5

"Breakfast is average"

Breakfast is average.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.2

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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6.8

"Comfortable"

Comfortable enough with an average noise level. Comfortable beds in spacious rooms.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.1

"Breakfast is average"

Breakfast is average.

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5.6

"Regular internet service"

Regular internet service.

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9.7

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Delicious food"

Delicious food.

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7.3

"Great room"

Excellent beds in clean rooms but bathrooms are not so good.

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7.3

"Clean"

Clean rooms.

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9.5

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service and great reception.

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7.5

"Rather comfortable"

Comfortable rooms and beds.

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7.1

"Great room"

Excellent beds in clean rooms but bathrooms are not so good. Shower can be a problem.

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6.9

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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