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389 PITT STREET , 2000, Sydney, Australia

Review Score

Based on 2928 reviews

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8.4

Location

9.6

866 reviews

Bar and Beverages

8.8

73 reviews

Service

8.7

941 reviews

Food

8.3

225 reviews

Cleanliness

7.4

434 reviews

Breakfast

7.3

144 reviews

Room

7.1

1133 reviews

WiFi

4.7

64 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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8.7

"Fantastic service"

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Professional service at the reception and restaurant. Great concierge service. Room service is perfect. Smooth booking process. Recreation staff is nice. Great valet service.

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8.3

"Delicious food"

Great, reasonably priced menu with excellent side dishes makes for an excellent experience. Desserts and fruits are delicious, snacks are less highly rated. Beef dishes & steaks are all right.

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7.4

"Clean"

Rooms are clean, but bathrooms are not.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.1

"Great room"

Large, clean rooms with superb beds. Bathrooms are large but with substandard cleaning. No view, with subpar minibars, furniture and air conditioning. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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8.6

"Fantastic service"

Service is professional and friendly. Great concierge service.

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8.3

"Delicious food"

Delicious food.

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7.8

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Shower can be a problem.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location, close to the train station. Good shopping and sightseeing.

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8.9

"Fantastic service"

Great service, especially at reception. Great concierge service.

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8.1

"Delicious food"

Delicious food.

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7.8

"Clean"

Clean rooms.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.8

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Delicious food"

Delicious food.

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7.9

"Clean"

Clean rooms.

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7.7

"Great room"

Large, clean rooms with excellent beds.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.5

"Fantastic service"

Friendly service and great reception.

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7.9

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.1

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms. Shower can be a problem.

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