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389 PITT STREET , 2000, Sydney, Australia

Review Score

Based on 2727 reviews

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8.3

Location

9.5

799 reviews

Bar and Beverages

8.8

67 reviews

Service

8.8

913 reviews

Comfort

8.2

548 reviews

Room

7.3

1073 reviews

Cleanliness

7.2

418 reviews

Breakfast

6.3

130 reviews

WiFi

5.2

62 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.8

"Bar is awesome"

Excellent bar with great prices. Standard alcoholic drinks. Good bar service.

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8.8

"Fantastic service"

Good, friendly service, particularly in the restaurant, although housekeeping is poor. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Booking process is sufficient. Great valet service.

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8.2

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.3

"Great room"

Clean, large rooms with great beds but poor furnishing. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem. TV's not great and no view. Balconies are fine and rooms are decent.

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7.2

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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9.5

"Great location"

Great location. Good shopping and sightseeing. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Service is professional and friendly. Great concierge service.

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7.7

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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6.2

"Fairly good value for money"

Fairly good value for money.

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6.1

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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9.7

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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8.7

"Fantastic service"

Friendly service.

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7.9

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.0

"Great room"

Large, tidy rooms with comfy beds, yet poor bathrooms.

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6.1

"Breakfast is average"

Breakfast is average.

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9.6

"Great location"

Great location near lots of shopping.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.2

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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7.1

"Great room"

Large, clean rooms with excellent beds. Guests complain about furniture and bathrooms. Shower can be a problem.

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5.9

"Breakfast is average"

Breakfast is average.

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5.5

"Regular internet service"

Regular internet service.

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9.6

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service.

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8.4

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.5

"Clean"

Clean rooms.

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7.4

"Great room"

Large, clean rooms with excellent beds.

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