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701 SWANSTON STREET , 3053, Melbourne, Australia

Review Score

Based on 1326 reviews

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7.9

Location

9.1

319 reviews

Bar and Beverages

8.7

36 reviews

Service

8.7

324 reviews

Breakfast

7.9

73 reviews

Room

5.1

472 reviews

Cleanliness

5.0

173 reviews

WiFi

4.9

28 reviews

Vibe

4.2

91 reviews

Amenities

4.1

133 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Standard parking prices.

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8.7

"Bar is awesome"

Bar is awesome.

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8.7

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Poor management, but okay housekeeping. Room service is average.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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5.1

"Room is all right"

Rooms are large and mostly clean, with great beds. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. No views, poor A/C, TV's and furniture. Shower can be a problem.

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5.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip.

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4.1

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating. Good meeting & event facilities. Awesome terrace.

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9.0

"Great location"

Near city centre in a great location.

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8.8

"Fantastic service"

Friendly service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Rather comfortable"

Average comfort, noise, and size, but wonderful beds.

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6.5

"Ordinary pool"

Ordinary pool.

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5.1

"Room is all right"

Fine room size and cleanliness. Beds are superb, but bathrooms are lacking.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Vibe is not too good"

Vibe is not too good.

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9.0

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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6.0

"Ordinary pool"

Ordinary pool.

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4.7

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Comfortable beds in spacious rooms. Shower can be a problem.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location.

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8.6

"Fantastic service"

Fantastic service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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4.9

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Comfortable beds in spacious rooms.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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9.1

"Great location"

Great location.

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5.2

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Room needs to be improved"

Rooms and bathrooms are clean enough, but still lacking.

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4.2

"Vibe is not too good"

Vibe is not too good.

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