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701 SWANSTON STREET , 3053, Melbourne, Australia

Review Score

Based on 1517 reviews

heart

7.9

Bar and Beverages

9.1

38 reviews

Location

9.0

366 reviews

Service

8.6

354 reviews

Breakfast

7.5

81 reviews

Room

5.7

545 reviews

WiFi

5.3

26 reviews

Vibe

4.6

96 reviews

Amenities

4.3

148 reviews

100% Verified Real Reviews

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9.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.0

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly.

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8.6

"Fantastic service"

Wonderful service and decent housekeepers. Great staff at reception and the restaurant. Room service is average.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.7

"Room is all right"

Average-sized rooms with great beds. Small rooms and poorly cleaned bathrooms. Poorly cleaned, older rooms with subpar TVs and furniture. Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Shower can be a problem.

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5.3

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Good for business people. Good choice for a city trip.

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4.3

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Good meeting & event facilities. Awesome terrace.

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9.1

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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5.8

"Ordinary pool"

Ordinary pool.

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5.1

"Room is all right"

Average-sized rooms with great beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Shower can be a problem.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.0

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.6

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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4.9

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Average-sized rooms with great beds.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Vibe is not too good"

Vibe is not too good.

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9.1

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.3

"Comfortable"

Comfortable.

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4.6

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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4.6

"Could use a good cleaning"

Could use a good cleaning.

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9.0

"Great location"

Great location.

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5.3

"Quite clean"

Quite clean.

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4.9

"Room needs to be improved"

Room needs to be improved.

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