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Jl.,Batam Center,Jln. Engku Putri, 29461, BATAM, Indonesia

Review Score

Based on 1963 reviews

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8.5

Location

9.7

654 reviews

Service

9.1

608 reviews

Room

7.3

473 reviews

Breakfast

6.6

189 reviews

WiFi

4.9

46 reviews

Wellness Area

4.6

36 reviews

Pool

3.6

66 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Shuttle service can be an issue. Recreation staff could be nicer.

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7.3

"Great room"

Spacious, clean rooms with great views and modern TV's. Poorly maintained, old rooms, but adequate beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.6

"Pool should be renewed"

Pool in need of cleaning.

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9.8

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Deficient A/C in poorly-maintained rooms.

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6.4

"Breakfast is average"

Breakfast is average.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Pool should be renewed"

Pool in need of cleaning.

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9.8

"Great location"

Great location near shopping and public transport.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Clean"

Clean hotel facilities. Clean rooms.

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7.4

"Great room"

Spacious and tidy rooms. TV's, beds and views are impressive. Rooms needing maintenance, with bad bathrooms and A/C.

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6.6

"Breakfast is average"

Breakfast is average.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location near shopping and public transport.

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9.2

"Fantastic service"

Friendly service.

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7.3

"Great room"

Rooms are spotless with comfy beds.

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6.7

"Breakfast is average"

Breakfast is average.

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9.8

"Great location"

Great location.

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9.3

"Fantastic service"

Friendly service.

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7.0

"Great room"

Great room.

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