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Langham Place 8-14, W1B 2QS, London, United Kingdom

Review Score

Based on 2979 reviews

heart

7.3

Location

9.8

895 reviews

Service

7.4

534 reviews

Room

5.9

1127 reviews

Breakfast

5.3

136 reviews

Cleanliness

3.8

311 reviews

WiFi

3.5

131 reviews

Amenities

3.4

246 reviews

Vibe

2.3

327 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location with good access by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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7.4

"Fantastic service"

Great management and friendly, professional staff. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Booking process is sufficient. Room service is average. Great concierge service.

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5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator is ok.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is not particularly attractive. Good for traveling with friends. Suitable for solo travelers. Luxury hotel.

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9.8

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Poorly maintained and cleaned rooms. Shower can be a problem.

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5.4

"Breakfast is average"

Breakfast is average.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.2

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.9

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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6.5

"Fairly good value for money"

Fairly good value for money.

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5.1

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Old, poorly cleaned rooms, with poor bathrooms and so-so beds Big rooms with lovely views, but poorly-maintained with poor furniture. Shower can be a problem.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.8

"Great location"

Great location near lots of shopping.

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7.4

"Fantastic service"

Friendly service, and reception was okay.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Older, poorly cleaned and maintained rooms and bathrooms.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Decent rooms with great views. Inadequately cleaned and maintained rooms and bathrooms.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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