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Langham Place 8-14, W1B 2QS, London, United Kingdom

Review Score

Based on 2817 reviews

heart

7.5

Location

9.8

840 reviews

Service

7.9

468 reviews

Room

5.1

1014 reviews

Breakfast

4.9

106 reviews

Cleanliness

4.5

256 reviews

Amenities

3.4

204 reviews

WiFi

1.6

152 reviews

Vibe

1.5

278 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Good car accessibility, and close to public transport.

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7.9

"Fantastic service"

Great management and friendly, professional staff. Poorly rated housekeeping and restaurant service. Concierge service is average. Room service could have been improved.

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5.1

"Room is all right"

Acceptable room size and TV's. Excellent views, but some issues with beds and room maintenance. Outdated rooms with complaints about minibars, A/C, and cleanliness. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator is ok.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel is fairly plain. Good for traveling with friends. Luxury hotel. Suitable for solo travelers.

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9.7

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great.

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7.3

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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5.2

"Room is all right"

Average, somewhat old looking rooms with standard TV's and poor A/C. Spacious rooms with great views, but poor maintenance and subpar beds. Badly rated cleanliness in rooms and bathrooms, and poor furniture. Shower can be a problem.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive.

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9.8

"Great location"

Great location near shopping and public transport.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms have below average beds, bathrooms, furniture, and A/C. Spacious rooms with excellent views. Shower can be a problem.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.9

"Great location"

Great location near lots of shopping.

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8.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Mediocre rooms with poor maintenance and beds. Big rooms with amazing views, but problems with cleanliness and bathrooms.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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5.3

"Room is all right"

Big enough rooms with awesome views. Poorly cleaned and maintained rooms with poor beds and bathrooms.

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5.0

"Quite clean"

Rooms could be cleaner.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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