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Langham Place 8-14, W1B 2QS, London, United Kingdom

Review Score

Based on 3090 reviews

heart

7.3

Location

9.8

919 reviews

Service

7.7

563 reviews

Breakfast

7.1

165 reviews

Room

6.0

1167 reviews

Cleanliness

4.0

321 reviews

WiFi

3.9

119 reviews

Amenities

3.7

260 reviews

Vibe

2.8

346 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Housekeeping and management are lacking. Room service is average. Booking process should be better organized. Old, neglected rooms with uncomfortable beds, yet lovely views. Concierge service is average.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive. Good for traveling with friends. Suitable for solo travelers. Luxury hotel.

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9.7

"Great location"

Great location near shopping and public transport.

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7.3

"Fantastic service"

Friendly service, and reception was okay.

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6.7

"Breakfast is average"

Breakfast is average.

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5.6

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Poorly maintained and cleaned rooms. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.8

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.4

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.8

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Shower can be a problem.

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4.0

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.8

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Decent rooms with great views. Inadequately cleaned and maintained rooms and bathrooms.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Complaints about WiFi"

Complaints about WiFi.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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