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4 Poniente No. 504, 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 473 reviews

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7.4

Value for money

8.7

42 reviews

Location

8.6

89 reviews

Service

6.8

82 reviews

Breakfast

5.4

52 reviews

Cleanliness

4.5

31 reviews

Food

4.1

22 reviews

Amenities

3.6

36 reviews

Room

2.8

132 reviews

Comfort

2.0

71 reviews

Vibe

1.8

30 reviews

WiFi

1.1

22 reviews

100% Verified Real Reviews

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8.7

"Best value for money"

Best value for money. Fair breakfast prices.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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6.8

"Service is adequate"

Reception and service are alright. Complaints about the wait staff but overall friendly service.

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5.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Food could be better"

Food could be better.

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3.6

"Amenities are not the best"

Facilities in need of refurbishment.

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2.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly-maintained rooms, badly rated bathrooms and beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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2.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Suitable for solo travelers.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Best value for money"

Best value for money.

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8.7

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly service.

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5.3

"Breakfast is average"

Breakfast is average.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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1.7

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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0.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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2.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.5

"Vibe is not too good"

Vibe is not too good.

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8.7

"Best value for money"

Best value for money.

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6.4

"Service is adequate"

Service is adequate.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Room needs to be improved"

Room needs to be improved.

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1.9

"More comfort would be nice"

More comfort would be nice.

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