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4 Poniente No. 504, 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 419 reviews

heart

7.2

Value for money

9.0

47 reviews

Location

8.8

81 reviews

Service

7.4

83 reviews

Breakfast

5.4

43 reviews

Cleanliness

4.7

33 reviews

Room

3.5

138 reviews

Amenities

3.3

34 reviews

Comfort

2.5

76 reviews

WiFi

2.4

25 reviews

Vibe

2.1

30 reviews

100% Verified Real Reviews

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9.0

"Best value for money"

Best value for money. Fair breakfast prices.

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8.8

"Great location"

Great, central location, and okay parking.

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7.4

"Fantastic service"

Professional service with decent reception and housekeeping.

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5.4

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.7

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean hotel facilities.

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3.5

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Bathrooms are not great, but moderately clean. Shower can be a problem.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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2.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Best value for money"

Best value for money.

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8.9

"Great location"

Great location.

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7.6

"Fantastic service"

Average reception, but good overall service.

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5.3

"Breakfast is average"

Breakfast is average.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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2.3

"Vibe is not too good"

Vibe is not too good.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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9.0

"Best value for money"

Best value for money.

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7.4

"Fantastic service"

Fantastic service.

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5.4

"Breakfast is average"

Breakfast is average.

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4.4

"Could use a good cleaning"

Could use a good cleaning.

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3.6

"Room needs to be improved"

Poor rooms and bathrooms.

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2.4

"More comfort would be nice"

More comfort would be nice.

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8.7

"Great location"

Great location.

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7.3

"Fantastic service"

Fantastic service.

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3.6

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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2.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.5

"Room needs to be improved"

Room needs to be improved.

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