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4 Poniente No. 504, 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 540 reviews

heart

7.4

Location

8.6

117 reviews

Value for money

8.3

51 reviews

Service

5.8

114 reviews

Breakfast

4.4

62 reviews

Food

4.4

34 reviews

Room

3.6

162 reviews

Amenities

3.2

41 reviews

WiFi

3.0

26 reviews

Vibe

2.5

32 reviews

Comfort

2.1

96 reviews

100% Verified Real Reviews

grey circle

8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.3

"Best value for money"

Best value for money. Fair breakfast prices.

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5.8

"Service is adequate"

Friendly service and acceptable reception. Decent housekeeping, but poor restaurant service.

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4.4

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.4

"Food could be better"

Food could be better.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor televisions, air conditioning, and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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3.2

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Suitable for solo travelers.

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2.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

grey circle

8.7

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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6.2

"Service is adequate"

Service is adequate.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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1.9

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

5.9

"Service is adequate"

Service is adequate.

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3.1

"Room needs to be improved"

Room needs to be improved.

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2.0

"More comfort would be nice"

More comfort would be nice.

grey circle

8.6

"Great location"

Great location.

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2.6

"Room needs to be improved"

Room needs to be improved.

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2.0

"More comfort would be nice"

More comfort would be nice.

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