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4 Poniente No. 504, 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 418 reviews

heart

7.2

Value for money

9.2

41 reviews

Location

8.9

80 reviews

Service

6.3

72 reviews

Breakfast

5.0

43 reviews

Cleanliness

4.4

30 reviews

Room

2.8

127 reviews

Amenities

2.6

33 reviews

Comfort

2.3

67 reviews

WiFi

2.0

25 reviews

Vibe

1.3

31 reviews

100% Verified Real Reviews

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9.2

"Best value for money"

Best value for money. Fair breakfast prices.

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8.9

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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6.3

"Service is adequate"

Friendly service and acceptable reception. Poorly rated housekeeping and restaurant service.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly-maintained rooms, badly rated bathrooms and beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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2.6

"Amenities are not the best"

Facilities in need of refurbishment.

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2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Suitable for solo travelers.

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9.3

"Best value for money"

Best value for money.

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9.0

"Great location"

Great location.

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6.7

"Service is adequate"

Service is average, but very friendly.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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1.4

"Vibe is not too good"

Vibe is not too good.

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8.9

"Great location"

Great location.

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2.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.1

"Vibe is not too good"

Vibe is not too good.

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9.1

"Best value for money"

Best value for money.

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9.0

"Great location"

Great location.

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6.2

"Service is adequate"

Service is adequate.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Could use a good cleaning"

Could use a good cleaning.

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3.2

"Room needs to be improved"

Room needs to be improved.

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2.1

"More comfort would be nice"

More comfort would be nice.

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2.9

"Room needs to be improved"

Room needs to be improved.

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