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Portal Carrillo Puerto No 1, Centro , 36500, Irapuato, Mexico

Review Score

Based on 927 reviews

heart

6.7

Location

6.7

183 reviews

Food

4.4

28 reviews

Service

3.9

176 reviews

Room

2.8

291 reviews

Amenities

2.6

117 reviews

Vibe

2.1

47 reviews

Cleanliness

0.8

109 reviews

WiFi

0.3

33 reviews

100% Verified Real Reviews

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6.7

"Location is ok"

Decent location, but problems with parking. Near city centre.

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4.4

"Food could be better"

Food could be better.

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3.9

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Booking process is sufficient.

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2.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Large rooms with nice views and OK beds. Shower can be a problem.

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2.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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0.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.3

"Complaints about WiFi"

Wifi quality could be improved.

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6.6

"Location is ok"

Decent location, but problems with parking.

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5.1

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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4.1

"Service could be improved"

Friendly but otherwise subpar service.

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2.9

"Room needs to be improved"

Poorly-maintained and cleaned dirty rooms, with poor TV's. Average beds.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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6.5

"Location is ok"

Decent location, but problems with parking.

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3.9

"Service could be improved"

Complaints about reception service.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms. Shower can be a problem.

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2.4

"Vibe is not too good"

Vibe is not too good.

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0.9

"Could use a good cleaning"

Rooms could be cleaner.

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6.8

"Location is ok"

Decent location, but problems with parking.

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4.4

"Food could be better"

Food could be better.

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4.1

"Service could be improved"

Friendly but otherwise subpar service.

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3.0

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Rooms are spacious with standard beds.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.0

"Vibe is not too good"

Vibe is not too good.

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1.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.8

"Service could be improved"

Service could be improved.

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2.9

"Room needs to be improved"

Room needs to be improved.

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