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AVE 2 ORIENTE 211 , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 937 reviews

heart

8.0

Location

9.1

218 reviews

Service

7.6

213 reviews

Vibe

7.0

127 reviews

Amenities

6.7

139 reviews

Breakfast

6.1

44 reviews

Value for money

4.9

62 reviews

Room

4.7

298 reviews

WiFi

4.0

20 reviews

Comfort

3.3

166 reviews

Pool

1.9

24 reviews

Wellness Area

0.0

5 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near to downtown with good options for sightseeing. Pricey, inconvenient parking.

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7.6

"Fantastic service"

Friendly, acceptably professional service. Reception is poor, as is the restaurant service. Room service could have been improved.

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7.0

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Hotel is fairly plain. Friendly atmosphere. Good choice for a city trip.

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6.7

"Ordinary amenities"

Outdated facilities, but decent hotel building and pleasant surroundings. Beautiful architecture. Elevator in need of updating.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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4.7

"Room needs to be improved"

Rooms are tidy, but guests complain about bathrooms, room size, and outdated design. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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1.9

"Pool should be renewed"

Pool should be renewed.

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0.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.3

"Delicious food"

Delicious food.

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7.1

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.7

"Ordinary amenities"

Average buildings with a nice entrance area. Beautiful architecture.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Hotel is fairly plain.

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5.9

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.5

"Room needs to be improved"

Old, small rooms with poor quality bathrooms and A/C. Clean rooms with great views and decent beds.

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3.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.3

"Great location"

Great location.

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8.0

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.8

"Ordinary amenities"

Average hotel building.

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6.2

"Decent vibe"

Decent vibe.

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4.9

"Value for money could be better"

Value for money could be better.

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4.0

"Room needs to be improved"

Poor rooms and bathrooms.

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3.0

"More comfort would be nice"

More comfort would be nice.

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9.2

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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7.2

"Great amenities"

Nice building.

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6.7

"Decent vibe"

Decent vibe.

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4.4

"Room needs to be improved"

Room needs to be improved.

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3.5

"More comfort would be nice"

More comfort would be nice.

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