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AVE 2 ORIENTE 211 , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 942 reviews

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8.1

Location

9.2

208 reviews

Food

8.7

58 reviews

Service

7.7

221 reviews

Amenities

6.9

143 reviews

Breakfast

6.5

44 reviews

Vibe

6.3

119 reviews

Room

4.5

298 reviews

WiFi

3.0

20 reviews

Pool

2.9

22 reviews

100% Verified Real Reviews

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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8.7

"Delicious food"

Great menu and overall dining experience.

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7.7

"Fantastic service"

Complaints about the wait staff but overall friendly service. Service, housekeeping and reception are all fine.

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6.9

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Great hotel buildings and entrance area. Beautiful architecture. Elevator in need of updating.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Hotel is relatively luxurious. Stylish hotel. Good choice for a city trip.

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4.5

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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2.9

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

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8.7

"Delicious food"

Delicious food.

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7.2

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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6.8

"Ordinary amenities"

Average buildings with a nice entrance area. Beautiful architecture. Elevator in need of updating.

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6.5

"Breakfast is average"

Breakfast is average.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Hotel is relatively luxurious.

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4.5

"Room needs to be improved"

Small, old rooms with poor A/C and TV's. Clean rooms with great views and decent beds.

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3.7

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location.

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8.6

"Delicious food"

Delicious food.

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7.5

"Fantastic service"

Friendly, acceptably professional service.

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6.7

"Ordinary amenities"

Average buildings with a nice entrance area.

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6.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area.

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4.5

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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3.2

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.9

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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7.4

"Great amenities"

Nice building.

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6.6

"Decent vibe"

Decent vibe.

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6.5

"Breakfast is average"

Breakfast is average.

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4.7

"Value for money could be better"

Value for money could be better.

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4.7

"Room needs to be improved"

Great views, but small rooms.

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3.6

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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