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No.818 Middle Shixin Road, Xiaoshan, 311202, Hangzhou, China

Review Score

Based on 3147 reviews

heart

9.5

Location

9.2

506 reviews

Service

8.9

981 reviews

Pool

8.1

28 reviews

Amenities

7.7

265 reviews

Room

7.3

652 reviews

Comfort

7.2

189 reviews

Breakfast

6.9

224 reviews

WiFi

0.7

30 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Good car access, but so-so parking. Near to public transport and the airport. Far from city centre, but close to good shopping, restaurants, and bars. Standard parking prices. Not ideal for sightseeing.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management is acceptable. Great concierge service.

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8.1

"Great pool"

Great pool.

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7.7

"Great amenities"

Great buildings with nice entrance area and conference rooms. Hotel grounds need more attention. Kids facilities are inadequate. Elevator is ok.

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7.3

"Great room"

Rooms are big and clean with excellent views, but lacking in maintenance. Bathrooms are large but with substandard cleaning. Mediocre beds and TVs. Guests didn't love the furnishing or kitchenettes. Great shower.

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7.2

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Okay beds and quiet enough rooms.

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6.9

"Breakfast is average"

Breakfast is average.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location near shopping and public transport. Good car access, but so-so parking.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Pleasant entrance area.

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8.4

"Great pool"

Great pool.

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7.9

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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7.6

"Great room"

Large, clean rooms with wonderful views. Bathrooms and beds are acceptable.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location near shopping and public transport. Good car access, but so-so parking.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great pool"

Great pool.

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7.4

"Great amenities"

Buildings are great but the grounds are not. Kids facilities are inadequate.

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7.3

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Rooms, bathrooms and beds are decent. Large, clean rooms with wonderful views.

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9.2

"Great location"

Great location with good access by car.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.7

"Great room"

Great room.

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7.5

"Great amenities"

Nice building.

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7.3

"Rather comfortable"

Rather comfortable.

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6.7

"Breakfast is average"

Breakfast is average.

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8.9

"Great location"

Great location.

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8.8

"Clean"

Clean rooms.

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8.6

"Fantastic service"

Friendly service and great reception.

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7.4

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.2

"Great room"

Spacious and tidy rooms. Fine beds in old rooms.

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7.0

"Tasty breakfast"

Breakfast is average.

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0.8

"Complaints about WiFi"

Wifi quality could be improved.

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