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Sandcastles on the Broadwater

  • hotel stars
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392-398 Marine Parade , 4215, Biggera Waters, Australia

Review score

Based on 686 hotel review

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8.2

Location

9.6

168 reviews

Pool

9.5

112 reviews

Service

9.0

171 reviews

Food

8.5

39 reviews

Amenities

5.8

132 reviews

Comfort

5.3

137 reviews

Room

5.3

270 reviews

WiFi

4.8

24 reviews

Cleanliness

4.0

82 reviews

Vibe

3.8

54 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Excellent parking and car access.

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9.5

"Great pool"

Clean pool area.

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9.0

"Fantastic service"

Adequately professional and very friendly service with good reception. Great hotel security. Standard laundry service.

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8.5

"Delicious food"

Complaints about dining experience with untidy dining area, but food otherwise good.

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5.8

"Ordinary amenities"

Great grounds and decent buildings. Elevator in need of updating. Older facilities and unpleasant entrance area.

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5.3

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.3

"Room is all right"

Large, okay rooms with great balconies and views. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Kitchenette is acceptable. Shower was ok.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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4.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Clean pool area.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Awesome for families.

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9.6

"Great location"

Great location and easy parking. Close to the beach, with great shopping and sightseeing nearby.

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9.4

"Great pool"

Clean pool area.

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9.1

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.3

"Delicious food"

Dining experience is not great but the food is generally good.

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8.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.9

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Elevator in need of updating.

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5.6

"Room is all right"

Large, okay rooms with great balconies and views. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Rooms are older and poorly maintained, but kitchenettes are OK.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.1

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.7

"Great location"

Great location.

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9.5

"Great pool"

Great pool.

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9.1

"Fantastic service"

Friendly service. Great hotel security.

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7.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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5.9

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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5.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.1

"Room is all right"

Rooms are large and typical, although bathrooms and beds are lacking. Guests complain about cleanliness, maintenance, and furnishing.

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5.0

"Regular internet service"

WiFi system needs upgrading.

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4.4

"Vibe is not too good"

Vibe is not too good.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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5.4

"Room is all right"

Room is all right.

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