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392-398 Marine Parade , 4215, Biggera Waters, Australia

Review Score

Based on 682 reviews

heart

8.2

Location

9.6

174 reviews

Pool

9.5

113 reviews

Service

8.8

171 reviews

Food

8.7

41 reviews

Wellness Area

8.1

40 reviews

WiFi

6.1

23 reviews

Room

5.4

274 reviews

Comfort

5.1

139 reviews

Cleanliness

4.3

87 reviews

Vibe

3.8

58 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Close to the beach, with great shopping and sightseeing nearby. Excellent parking and car access.

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9.5

"Great pool"

Clean pool area.

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8.8

"Fantastic service"

Service is so-so, but friendly, and management and reception are good. Great hotel security. Standard laundry service.

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8.7

"Delicious food"

Complaints about dining experience with untidy dining area, but food otherwise good.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.4

"Room is all right"

Large, okay rooms with great balconies and views. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Kitchenette is acceptable. Shower was ok.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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4.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Clean pool area.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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9.6

"Great location"

Great location and easy parking. Close to the beach, with great shopping and sightseeing nearby.

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9.4

"Great pool"

Clean pool area.

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8.9

"Fantastic service"

Friendly service with good reception, but some complaints about professionalism.

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8.5

"Delicious food"

Dining experience is not great but the food is generally good.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.1

"Ordinary amenities"

Ordinary amenities. Elevator in need of updating. Entrance area is not particularly attractive.

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5.6

"Regular internet service"

Regular internet service.

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5.5

"Room is all right"

Average rooms with kitchenettes. Rooms are poorly maintained and cleaned, with poorly rated beds. Old rooms with problems in furnishing and bathroom cleanliness. Spacious rooms with charming balconies.

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4.3

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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9.7

"Great location"

Great location.

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9.5

"Great pool"

Great pool.

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9.0

"Fantastic service"

Friendly service. Great hotel security.

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7.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Best value for money"

Best value for money.

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6.1

"Regular internet service"

Regular internet service.

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5.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.2

"Room is all right"

Rooms are large and typical, although bathrooms and beds are lacking. Guests complain about cleanliness, maintenance, and furnishing.

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4.4

"Vibe is not too good"

Vibe is not too good.

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5.4

"Room is all right"

Room is all right.

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