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21 St Mary Street, CF10 1PL, Cardiff, United Kingdom

Review Score

Based on 2148 reviews

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8.1

Service

9.5

711 reviews

Breakfast

9.4

389 reviews

Location

9.3

618 reviews

Value for money

9.0

200 reviews

Food

8.4

79 reviews

WiFi

6.2

23 reviews

Room

5.8

604 reviews

Vibe

2.8

217 reviews

Amenities

1.3

370 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Recreation staff is nice. Booking process is sufficient. Great hotel security.

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices.

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8.4

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Pork dishes are not good.

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6.2

"Regular internet service"

Regular internet service.

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5.8

"Room is all right"

Old, poorly maintained, but acceptably clean rooms. No views, poor A/C, TV's and furniture. Bathrooms are large but with substandard cleaning.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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1.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities can be a problem.

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9.6

"Fantastic service"

Friendly service.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great location"

Great location.

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5.0

"Room is all right"

Rooms are quite clean and beds are standard. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Architecture not so nice.

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9.6

"Fantastic service"

Friendly service and great reception.

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9.4

"Great location"

Great location, close to the train station.

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9.3

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Rooms are moderately clean, but a bit small and poorly-maintained.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.5

"Fantastic service"

Friendly service.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great location"

Great location.

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5.2

"Room is all right"

Room is all right.

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2.3

"Vibe is not too good"

Vibe is not too good.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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