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21 St Mary Street, CF10 1PL, Cardiff (Wales), United Kingdom

Review Score

Based on 2307 reviews

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8.2

Service

9.5

720 reviews

Breakfast

9.4

401 reviews

Location

9.3

654 reviews

Value for money

9.0

207 reviews

Food

8.4

90 reviews

WiFi

7.4

19 reviews

Room

6.1

618 reviews

Vibe

3.6

209 reviews

Amenities

1.5

379 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Recreation staff is nice. Smooth booking process. Great hotel security.

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train. Affordable parking.

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9.0

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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8.4

"Delicious food"

Great, reasonably priced menu with excellent side dishes makes for an excellent experience. Great desserts but pork dishes were not highly recommended.

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7.4

"Good internet service"

Good internet service. Wifi quality could be improved.

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6.1

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Outdated, badly maintained rooms with poor furniture. Shower can be a problem. Bathrooms are large but with substandard cleaning. No views, TV's and A/C substandard.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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1.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities can be a problem.

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9.6

"Fantastic service"

Friendly service.

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9.4

"Great location"

Great location.

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9.4

"Tasty breakfast"

Tasty breakfast.

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8.8

"Best value for money"

Best value for money.

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4.8

"Room needs to be improved"

Room needs to be improved. Rooms are quite clean and beds are standard.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Fantastic service"

Friendly service.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location.

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4.9

"Room needs to be improved"

Room needs to be improved.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Fantastic service"

Friendly service.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.4

"Great location"

Great location.

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5.3

"Room is all right"

Room is all right.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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