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21 St Mary Street, CF10 1PL, Cardiff, United Kingdom

Review Score

Based on 2206 reviews

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8.1

Service

9.5

702 reviews

Breakfast

9.4

394 reviews

Value for money

9.2

193 reviews

Location

9.2

627 reviews

Food

8.5

80 reviews

WiFi

7.0

21 reviews

Room

6.1

584 reviews

Vibe

2.9

209 reviews

Amenities

1.3

364 reviews

100% Verified Real Reviews

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Booking process is sufficient. Great hotel security.

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9.4

"Tasty breakfast"

Great and affordable breakfast.

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9.2

"Best value for money"

Best value for money. Food and breakfast are well-priced.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Close to public transport and the train. Standard parking prices.

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8.5

"Delicious food"

Okay building with old facilities, but great terrace. Pork dishes are not good.

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7.0

"Good internet service"

Regular internet service.

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6.1

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Bathrooms are large but with substandard cleaning. Old, poorly maintained rooms. Shower can be a problem. Poor views, furniture, and TV's.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Suitable for solo travelers. Good for traveling with friends. Good choice for a city trip.

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1.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice. Handicap accessible facilities can be a problem.

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9.6

"Fantastic service"

Friendly service.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location.

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4.8

"Room needs to be improved"

Rooms are subpar, but beds are decent. Cleanliness is lacking in rooms and bathrooms.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Fantastic service"

Friendly service and great reception.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.2

"Great location"

Great location.

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5.1

"Room is all right"

Room cleanliness is acceptable.

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2.5

"Vibe is not too good"

Vibe is not too good.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Fantastic service"

Friendly service.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.3

"Great location"

Great location.

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5.4

"Room is all right"

Room is all right.

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2.3

"Vibe is not too good"

Vibe is not too good.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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