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8-1-2, Kumoidori, Chuo-ku, Kobe-shi, Hyogo, 651-0096, Kobe-shi, Japan

Review Score

Based on 2209 reviews

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8.2

Location

9.6

915 reviews

Service

8.5

368 reviews

Cleanliness

8.4

134 reviews

Breakfast

7.7

200 reviews

Room

6.4

629 reviews

Value for money

5.9

115 reviews

Comfort

4.7

366 reviews

Vibe

4.0

143 reviews

WiFi

2.9

27 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Excellent parking and car access.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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8.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Rooms are reasonably maintained and have okay A/C. Small but clean rooms with great views and beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.7

"More comfort would be nice"

Small suites with problems of comfort and noise. Great beds and decent A/C.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Stylish hotel. Perfect airport hotel. Suitable for solo travelers. Good for business people.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.4

"Clean"

Clean rooms.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Rooms are reasonably maintained and have okay A/C. Small but clean rooms with great views and beds. Bathroom are undersized, and furniture is not great.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.3

"Comfortable"

Reasonable comfort and decent A/C. Great beds, but noisy and small rooms.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location. Close to public transport and the train. Near to the city centre with good shopping options nearby.

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9.0

"Delicious food"

Delicious food.

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8.6

"Clean"

Clean rooms.

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8.6

"Fantastic service"

Friendly service and great reception. Smooth booking process.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Clean rooms. Small rooms with complaints about bathrooms and furniture.

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6.2

"Fairly good value for money"

Fairly good value for money.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.8

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Clean"

Clean rooms.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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6.0

"Fairly good value for money"

Fairly good value for money.

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4.6

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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3.9

"Vibe is not too good"

Vibe is not too good.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.9

"Delicious food"

Delicious food.

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8.4

"Clean"

Clean rooms.

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8.2

"Fantastic service"

Friendly service and great reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.7

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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4.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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