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8-1-2, Kumoidori, Chuo-ku, Kobe-shi, Hyogo, 651-0096, Kobe-shi, Japan

Review Score

Based on 1750 reviews

heart

8.2

Location

9.5

678 reviews

Cleanliness

8.7

86 reviews

Service

8.4

262 reviews

Breakfast

7.9

160 reviews

Room

7.2

468 reviews

Value for money

6.2

90 reviews

WiFi

5.4

26 reviews

Comfort

4.7

264 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby. Good car access, but so-so parking.

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Smooth booking process.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Clean, well-kept rooms with cozy beds and lovely views. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Furniture and air conditioning are as expected. Shower can be a problem. TV needs to be updated.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.7

"More comfort would be nice"

Small suites with problems of comfort and noise. Great beds and decent A/C.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.7

"Clean"

Clean rooms.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Clean rooms and great beds, but small with deficient bathrooms. Furniture and air conditioning are as expected.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Reasonable comfort and decent A/C. Great beds in small, noisy rooms.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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9.4

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.7

"Clean"

Clean rooms.

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8.4

"Fantastic service"

Great service, especially at reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great room"

Small, clean rooms with poor bathrooms.

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6.4

"Fairly good value for money"

Fairly good value for money.

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4.8

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.9

"Clean"

Clean rooms.

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8.6

"Fantastic service"

Fantastic service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Average, small but clean rooms with decent beds.

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6.3

"Fairly good value for money"

Fairly good value for money.

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4.3

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.6

"Clean"

Clean rooms.

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8.3

"Fantastic service"

Friendly service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Tidy but small rooms and bathrooms.

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6.3

"Fairly good value for money"

Fairly good value for money.

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4.4

"Vibe is not too good"

Vibe is not too good.

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4.3

"More comfort would be nice"

Small rooms and bathrooms with comfort issues.

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