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8-1-2, Kumoidori, Chuo-ku, Kobe-shi, Hyogo, 651-0096, Kobe-shi, Japan

Review Score

Based on 2254 reviews

heart

8.2

Location

9.6

900 reviews

Cleanliness

8.8

123 reviews

Service

8.2

367 reviews

Breakfast

7.5

204 reviews

Room

6.5

610 reviews

Value for money

6.0

118 reviews

Vibe

3.8

143 reviews

WiFi

2.9

33 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good access by car. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping.

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8.8

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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8.2

"Fantastic service"

Fantastic service. Good reception and housekeeping. Smooth booking process.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Clean rooms, great beds, and okay maintenance. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Furniture and air conditioning are as expected. Shower can be a problem. TV needs to be updated.

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6.0

"Fairly good value for money"

Fairly good value for money.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel is relatively stylish. Perfect airport hotel. Suitable for solo travelers. Good for business people.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.7

"Clean"

Clean rooms.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.9

"Room is all right"

Rooms are tidy, with great beds and average A/C. Old, small rooms and bathrooms. Conventional furniture.

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5.5

"Comfortable"

Great beds in a somewhat comfortable room, though room and bathroom size is lacking. A/C and noise levels are satisfactory.

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5.5

"Fairly good value for money"

Fairly good value for money.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.8

"Clean"

Clean rooms.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process is sufficient.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Small, clean rooms with poor bathrooms. Conventional furniture.

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6.4

"Fairly good value for money"

Fairly good value for money.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.9

"Clean"

Clean rooms.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.5

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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6.4

"Fairly good value for money"

Fairly good value for money.

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4.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Excellent beds, decently quiet.

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3.7

"Vibe is not too good"

Vibe is not too good.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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8.8

"Clean"

Clean rooms.

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8.1

"Fantastic service"

Great service, especially at reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.9

"Room is all right"

Tidy rooms with excellent beds. Rooms and bathrooms are small.

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4.4

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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4.0

"Vibe is not too good"

Vibe is not too good.

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