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Merced 562 , 8320148, Santiago, Chile

Review Score

Based on 292 reviews

heart

7.2

Location

8.0

61 reviews

Breakfast

6.0

5 reviews

Service

5.3

47 reviews

Value for money

4.0

8 reviews

Room

2.9

90 reviews

Comfort

2.4

41 reviews

100% Verified Real Reviews

grey circle

8.0

"Great location"

Good location with shopping nearby but poor access to parking.

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6.0

"Breakfast is average"

Breakfast is average.

grey circle

5.3

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

grey circle

4.0

"Value for money could be better"

Value for money could be better.

grey circle

2.9

"Room needs to be improved"

Untidy, small rooms, with poorly cleaned bathrooms and subpar beds. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower was ok.

grey circle

2.4

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

grey circle

8.0

"Great location"

Great location.

grey circle

5.0

"Service is adequate"

Service could be improved.

grey circle

4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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2.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

grey circle

8.1

"Great location"

Great location.

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5.4

"Service is adequate"

Service is adequate.

grey circle

2.9

"Room needs to be improved"

Room needs to be improved.

grey circle

2.1

"More comfort would be nice"

More comfort would be nice.

grey circle

7.9

"Great location"

Great location.

grey circle

3.2

"Room needs to be improved"

Room needs to be improved.

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