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KAUPPAKATU 21 , 53100, Lappeenranta, Finland

Review Score

Based on 994 reviews

heart

8.4

Service

8.9

125 reviews

Location

8.9

178 reviews

Breakfast

8.8

218 reviews

WiFi

8.7

12 reviews

Room

5.4

210 reviews

Cleanliness

5.0

63 reviews

Comfort

5.0

124 reviews

Vibe

4.1

33 reviews

Amenities

2.3

33 reviews

100% Verified Real Reviews

grey circle

8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.9

"Great location"

Good location, close to public transport. Average parking. Near downtown with great sightseeing and shopping. Standard parking prices.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Good internet service"

Good wifi quality.

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5.4

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Inadequately maintained and cleaned rooms with poor A/C. Conventional furniture. Nice TV.

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5.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.0

"Comfortable"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Good choice for a city trip.

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2.3

"Amenities are not the best"

Grounds are reasonable, but hotel buildings need work.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Fantastic service"

Friendly service and great reception.

grey circle

8.9

"Great location"

Great location. Accessible parking. Standard parking prices.

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8.1

"Delicious food"

Delicious food.

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5.6

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Rooms are quite clean and beds are standard. Small rooms with low rated bathrooms. Nice balcony.

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5.3

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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4.9

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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4.2

"Vibe is not too good"

Vibe is not too good.

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2.4

"Amenities are not the best"

Amenities are not the best.

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9.1

"Fantastic service"

Friendly service.

grey circle

9.1

"Great location"

Great location. Accessible parking. Standard parking prices.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Delicious food"

Delicious food.

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4.9

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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4.8

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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4.6

"Could use a good cleaning"

Could use a good cleaning.

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4.1

"Vibe is not too good"

Vibe is not too good.

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2.7

"Amenities are not the best"

Amenities are not the best.

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9.1

"Great location"

Great location.

grey circle

8.9

"Fantastic service"

Friendly service.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

5.0

"Room is all right"

Rooms are quite clean and beds are standard. Small rooms with low rated bathrooms.

grey circle

5.0

"Quite clean"

Room cleanliness is acceptable.

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4.5

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.5

"Vibe is not too good"

Vibe is not too good.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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