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11 Ekzarh Yosif str., 1000, Sofia, Bulgaria

Review Score

Based on 780 reviews

heart

7.8

Location

9.7

205 reviews

Service

8.7

203 reviews

Comfort

4.2

128 reviews

WiFi

4.1

25 reviews

Room

4.0

232 reviews

Breakfast

3.2

36 reviews

Amenities

1.2

58 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Good parking, close to public transport.

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8.7

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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4.2

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Average noise and size.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Room needs to be improved"

Poorly maintained rooms with subpar furnishing and minibars. Outdated rooms with poor beds but adequately-sized. Small rooms and poorly cleaned bathrooms. Somewhat clean rooms with average balconies, yet lovely views. Shower can be a problem.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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1.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location with excellent sightseeing.

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8.6

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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4.3

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds. Fine room size and cleanliness.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Great location"

Great location.

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8.7

"Fantastic service"

Service is professional and friendly.

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4.1

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.9

"Room needs to be improved"

Poor rooms and bathrooms. Rooms are acceptably large, and clean, but beds and furniture are not great.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Great location.

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