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11 Ekzarh Yosif str., 1000, Sofia, Bulgaria

Review Score

Based on 923 reviews

heart

7.8

Location

9.7

239 reviews

Service

8.9

236 reviews

WiFi

5.4

29 reviews

Room

4.9

277 reviews

Comfort

4.2

156 reviews

Breakfast

2.4

28 reviews

Amenities

1.8

64 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Excellent parking and car access.

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8.9

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Guests disliked the beds, furniture, minibar, and A/C. Somewhat clean rooms with average balconies, yet lovely views. Shower can be a problem.

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4.2

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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2.4

"Breakfast can be improved"

Breakfast can be improved.

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1.8

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.6

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service and great reception.

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4.7

"Room needs to be improved"

Complaints with size and maintenance, with poor beds and bathrooms. Room cleanliness is acceptable.

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4.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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4.1

"Room needs to be improved"

Small rooms, with complaints about furniture, beds, and bathrooms. Room cleanliness is acceptable.

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4.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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