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11 Ekzarh Yosif str., 1000, Sofia, Bulgaria

Review Score

Based on 624 reviews

heart

7.8

Location

9.6

176 reviews

Service

8.8

176 reviews

WiFi

5.3

19 reviews

Cleanliness

4.5

47 reviews

Comfort

3.8

106 reviews

Room

3.7

189 reviews

Breakfast

3.2

50 reviews

Amenities

1.9

45 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping.

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8.8

"Fantastic service"

Inadequate housekeeping, but good management and friendly service.

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5.3

"Regular internet service"

Average wifi quality.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.8

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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3.7

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Excellent views, but some issues with beds and room maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.6

"Great location"

Good location, close to public transport.

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8.9

"Fantastic service"

Service is professional and friendly.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.6

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Small rooms with substandard furnishing. Shower can be a problem.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.5

"Great location"

Great location. Good shopping and sightseeing.

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8.6

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.7

"Room needs to be improved"

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Average sized rooms. Shower can be a problem.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.5

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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3.2

"Room needs to be improved"

Room needs to be improved.

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