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11 Ekzarh Yosif str., 1000, Sofia, Bulgaria

Review Score

Based on 660 reviews

heart

7.8

Location

9.8

185 reviews

Service

8.9

189 reviews

Cleanliness

4.9

54 reviews

Comfort

4.6

111 reviews

WiFi

4.5

22 reviews

Room

3.9

206 reviews

Breakfast

3.0

45 reviews

Amenities

1.9

49 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping.

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8.9

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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4.9

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.6

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Room needs to be improved"

Inadequate minibars in older, poorly-maintained rooms. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.7

"Great location"

Good location, close to public transport.

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8.9

"Fantastic service"

Service is professional and friendly.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.9

"Room needs to be improved"

Small rooms, with complaints about furniture, beds, and bathrooms. Room cleanliness is acceptable. Shower can be a problem.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.7

"Great location"

Great location with excellent sightseeing.

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8.7

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.0

"Quite clean"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.9

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds. Fine room size and cleanliness. Shower can be a problem.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.6

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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3.4

"Room needs to be improved"

Room needs to be improved.

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