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Seaworld Drive , 4215, Gold Coast, Australia

Review Score

Based on 3559 reviews

heart

8.2

WiFi

8.5

12 reviews

Location

7.3

447 reviews

Service

7.0

507 reviews

Room

5.5

568 reviews

Breakfast

5.4

93 reviews

Comfort

4.9

241 reviews

Food

4.9

346 reviews

Value for money

4.5

309 reviews

100% Verified Real Reviews

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8.5

"Good internet service"

Good internet service. Average wifi quality.

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7.3

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Accessible by car, but parking is a hassle. Affordable parking.

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7.0

"Fantastic service"

Reception is OK with acceptable service professionalism, although restaurant service is lacking. Service is generally friendly, although bar service is poor. Recreation staff is nice. Great childcare. Room service could have been improved. Management and housekeeping are decent. Concierge service is average. Booking process should be better organized. Hotel security can be an issue.

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5.5

"Room is all right"

Small but adequate rooms, decent views, and okay beds. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.9

"Food could be better"

Guests complain about the dining, with a poor menu and high prices. Fish & seafood is acceptable.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.5

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar. Recreation staff is nice.

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5.9

"Breakfast is average"

Breakfast is average.

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5.2

"Room is all right"

Bad furniture, with decent beds and views and acceptable cleanliness. Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. Shower can be a problem.

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5.0

"Food is all right"

Food is unimpressive and pricey. Great menu, especially the seafood.

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4.6

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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7.3

"Great location"

Great location.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Clean enough, but low rated, rooms.

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4.7

"Food could be better"

Food could be better.

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4.7

"Value for money could be better"

Value for money could be better.

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7.1

"Great amenities"

Good amenities and hotel building is acceptable.

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6.9

"Service is adequate"

Service is adequate.

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4.1

"Value for money could be better"

Value for money could be better.

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