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38 HARBOUR STREET , 2000, Sydney, Australia

Review Score

Based on 782 reviews

heart

6.8

Location

8.9

286 reviews

Service

7.4

155 reviews

Food

4.6

23 reviews

Room

4.3

346 reviews

WiFi

4.0

19 reviews

Wellness Area

3.6

9 reviews

Cleanliness

3.5

110 reviews

Amenities

3.1

71 reviews

Pool

1.9

15 reviews

Vibe

1.6

91 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Standard parking prices.

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7.4

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Recreation staff is nice.

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4.6

"Food could be better"

Food could be better.

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4.3

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Guests complain about maintenance, furnishing, TV's, and views. Beds and kitchenettes are so-so. Small rooms and poorly cleaned bathrooms. Spacious rooms. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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1.9

"Pool should be renewed"

Pool should be renewed.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip.

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9.3

"Great location"

Great location with excellent sightseeing.

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7.1

"Fantastic service"

Friendly service.

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6.5

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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4.1

"Room needs to be improved"

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Beds and kitchenettes are so-so. Spacious rooms.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great location"

Great location with excellent sightseeing. Parking is rare.

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7.4

"Fantastic service"

Service is professional and friendly.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds.

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4.3

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Beds and kitchenettes are so-so. Spacious rooms.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location with excellent sightseeing.

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7.3

"Fantastic service"

Fantastic service.

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6.7

"Fairly good value for money"

Fairly good value for money.

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6.2

"Comfortable"

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

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4.2

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Rooms are spacious with standard beds.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.6

"Vibe is not too good"

Vibe is not too good.

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9.0

"Great location"

Great location.

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6.5

"Comfortable"

Comfortable.

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4.5

"Room needs to be improved"

Room needs to be improved.

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