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252 SUSSEX STREET , 02000, Sydney, Australia

Review Score

Based on 1234 reviews

heart

7.3

Location

9.1

451 reviews

Service

8.2

337 reviews

Breakfast

6.4

13 reviews

Value for money

5.6

104 reviews

Comfort

4.6

319 reviews

Amenities

4.3

115 reviews

Room

4.1

573 reviews

Bar and Beverages

4.0

5 reviews

Wellness Area

4.0

33 reviews

Cleanliness

3.4

185 reviews

Vibe

3.1

124 reviews

WiFi

1.8

39 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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8.2

"Fantastic service"

Friendly service, especially good laundry service. Professional service and great reception, but poor housekeeping. Booking process is sufficient.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Rooms are spacious with standard beds.

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4.3

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice.

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4.1

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Small rooms and poorly cleaned bathrooms. Large rooms with standard TV's. View and beds are acceptable. Complaints about minibars and kitchenettes. Shower can be a problem.

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4.0

"Bar could improve"

Bar could improve.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Sauna is ok. Good fitness area.

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3.4

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious. Good choice for a city trip.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Great location"

Great location. Good shopping and sightseeing.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.7

"Pool should be renewed"

Pool should be renewed.

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4.4

"Room needs to be improved"

Large but poorly cleaned rooms and bathrooms. Old, poorly maintained rooms with inadequate A/C and kitchenettes. View and beds are acceptable. Shower can be a problem.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Complaints about WiFi.

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9.0

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"More comfort would be nice"

Some problems with A/C and room comfort. Rooms are spacious with standard beds.

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3.9

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Poorly maintained kitchenettes and rooms, with subpar A/C. Rooms are spacious with standard beds.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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4.8

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Room needs to be improved"

Poorly maintained and cleaned rooms. Spacious rooms.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Vibe is not too good"

Vibe is not too good.

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9.3

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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5.5

"Fairly good value for money"

Fairly good value for money.

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4.8

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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4.1

"Room needs to be improved"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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