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252 SUSSEX STREET , 02000, Sydney, Australia

Review Score

Based on 1226 reviews

heart

7.3

Location

9.2

441 reviews

Service

8.1

330 reviews

Breakfast

7.5

11 reviews

WiFi

6.1

38 reviews

Value for money

5.9

104 reviews

Room

5.1

572 reviews

Comfort

4.8

310 reviews

Bar and Beverages

4.0

5 reviews

Amenities

3.9

113 reviews

Vibe

3.6

118 reviews

Cleanliness

3.5

189 reviews

Wellness Area

3.0

31 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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8.1

"Fantastic service"

Friendly service, especially good laundry service. Average professionalism from poor housekeeping staff and mediocre reception. Booking process is sufficient.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.1

"Regular internet service"

Expensive but decent WiFi.

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5.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.1

"Room is all right"

Beds are fine, but rooms and furniture could be better-maintained. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Views are decent, and so are the TV's. Shower can be a problem.

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4.8

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average beds.

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4.0

"Bar could improve"

Bar could improve.

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3.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Unspectacular architecture. Elevator in need of updating.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Hotel is relatively luxurious. Nice hostel. Good choice for a city trip.

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3.5

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.0

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Good fitness area.

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8.9

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.7

"Fairly good value for money"

Fairly good value for money.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.4

"More comfort would be nice"

Some problems with A/C and room comfort. Rooms are spacious with standard beds.

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4.4

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Insufficiently clean bathrooms and subpar kitchenettes. Rooms are spacious with standard beds.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location with excellent sightseeing.

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7.8

"Fantastic service"

Friendly, acceptably professional service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.9

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Rooms are spacious with standard beds.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Pool should be renewed"

Pool should be renewed.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

More comfort would be nice.

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4.6

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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9.0

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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5.1

"Comfortable"

Comfortable.

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4.4

"Room needs to be improved"

Poorly maintained and cleaned rooms.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.6

"Vibe is not too good"

Vibe is not too good.

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