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252 SUSSEX STREET , 02000, Sydney, Australia

Review Score

Based on 1280 reviews

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7.2

Location

9.2

499 reviews

Service

8.4

362 reviews

Breakfast

8.3

11 reviews

Food

5.6

44 reviews

Comfort

5.1

355 reviews

Room

4.2

640 reviews

Wellness Area

3.9

29 reviews

Cleanliness

3.5

211 reviews

Vibe

3.0

144 reviews

WiFi

2.4

40 reviews

Bar and Beverages

2.0

5 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Standard laundry service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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5.6

"Food is all right"

Poor dining experience with untidy dining area.

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5.1

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.2

"Room needs to be improved"

Poorly maintained and cleaned, with old but spacious, rooms. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Mediocre beds and TVs. Shower can be a problem. Balcony could be nicer.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Good fitness area.

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3.5

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel. Good choice for a city trip.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.0

"Bar could improve"

Bar could improve.

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9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping.

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7.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.5

"Food is all right"

Food is all right.

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5.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.6

"Pool should be renewed"

Pool should be renewed.

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4.4

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Complaints about WiFi"

Complaints about WiFi.

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8.9

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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4.3

"More comfort would be nice"

Some problems with A/C and room comfort. Rooms are spacious with standard beds.

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3.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are poorly-furnished and cleaned, with insufficient A/C. Rooms are spacious with standard beds. Shower can be a problem.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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5.1

"Comfortable"

Fairly comfortable, but problems with A/C. Spacious rooms.

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5.1

"Ordinary amenities"

Average hotel building.

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3.9

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Vibe is not too good"

Vibe is not too good.

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9.2

"Great location"

Great location. Good shopping and sightseeing.

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8.6

"Fantastic service"

Fantastic service.

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6.5

"Fairly good value for money"

Fairly good value for money.

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4.8

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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4.0

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Spacious rooms.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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