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252 SUSSEX STREET , 02000, Sydney (State of New South Wales), Australia

Review Score

Based on 1292 reviews

heart

7.6

Location

9.4

446 reviews

Service

8.6

323 reviews

WiFi

6.9

27 reviews

Breakfast

6.6

14 reviews

Room

5.1

562 reviews

Comfort

4.7

296 reviews

Food

4.6

50 reviews

Pool

2.8

33 reviews

Amenities

2.8

112 reviews

Vibe

2.6

116 reviews

Cleanliness

2.5

174 reviews

Wellness Area

1.5

24 reviews

100% Verified Real Reviews

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Close to business sites.

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8.6

"Fantastic service"

Service is professional and friendly. Great reception and laundry service. Management is alright, but housekeeping is not great. Smooth booking process.

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6.9

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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6.6

"Breakfast is average"

Breakfast is average.

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5.1

"Room is all right"

So-so rooms, beds, and views. Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Spacious rooms. Shower can be a problem. Balcony could be nicer.

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4.7

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Rooms are spacious with standard beds.

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4.6

"Food could be better"

Poor dining experience with untidy dining area.

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2.8

"Pool should be renewed"

Pool in need of cleaning.

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2.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families. Good choice for a city trip. Suitable for solo travelers.

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2.5

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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1.5

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.4

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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4.6

"More comfort would be nice"

More comfort would be nice.

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4.0

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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5.1

"Comfortable"

Comfortable.

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4.9

"Room needs to be improved"

Room needs to be improved.

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9.5

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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4.9

"More comfort would be nice"

More comfort would be nice.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms.

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9.4

"Great location"

Great location.

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4.0

"Room needs to be improved"

Room needs to be improved.

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