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252 SUSSEX STREET , 02000, Sydney, Australia

Review Score

Based on 1198 reviews

heart

7.6

Location

9.2

433 reviews

Service

8.3

319 reviews

Breakfast

7.1

11 reviews

Value for money

6.2

100 reviews

WiFi

5.7

29 reviews

Room

4.9

536 reviews

Food

4.8

51 reviews

Comfort

4.6

291 reviews

Bar and Beverages

4.0

5 reviews

Amenities

3.4

109 reviews

Wellness Area

3.2

24 reviews

Cleanliness

3.1

170 reviews

Vibe

3.1

110 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train. Standard parking prices.

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8.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Small rooms and poorly cleaned bathrooms. View and beds are acceptable. Large rooms with standard TV's. Complaints about minibars and kitchenettes. Shower can be a problem.

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4.8

"Food could be better"

Poor dining experience with untidy dining area.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Rooms are spacious with standard beds.

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4.0

"Bar could improve"

Bar could improve.

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3.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice. Elevator in need of updating.

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3.2

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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3.1

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Awesome for families. Good choice for a city trip. Suitable for solo travelers.

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9.1

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.1

"Fantastic service"

Friendly service.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Food is all right"

Food is all right.

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4.1

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Room needs to be improved"

Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Poorly maintained kitchenettes and rooms, with subpar A/C.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.3

"Great location"

Great location with excellent sightseeing.

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8.2

"Fantastic service"

Friendly service.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.3

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C. Rooms are spacious with standard beds.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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7.6

"Fantastic service"

Fantastic service.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Comfortable.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms.

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9.1

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.2

"Room needs to be improved"

Rooms need regular maintenance.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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