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BLVD KUKULCAN KM 14.5 RETORNO IXCHEL LOTE 38 , 77500, Isla Mujeres, Mexico

Review Score

Based on 1844 reviews

heart

9.3

Location

9.2

288 reviews

Service

8.9

823 reviews

Vibe

8.6

243 reviews

Breakfast

8.6

47 reviews

Amenities

8.3

224 reviews

Food

7.9

589 reviews

Room

7.6

448 reviews

Wellness Area

7.5

75 reviews

WiFi

1.8

18 reviews

100% Verified Real Reviews

grey circle

9.2

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Near to public transport and the airport.

grey circle

8.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Recreation staff is nice. Decent waitstaff and management. Room service is perfect. Great valet service. Good pool/beach service. Great hotel security. Great concierge service. Booking process is sufficient.

grey circle

8.6

"Awesome vibe"

Awesome vibe. Modern Hotel. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive. Nice for romantic trips.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great amenities"

Uninspiring entrance area, but updated facilities. Beautiful architecture.

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7.9

"Delicious food"

Great food, with okay snacks. Moderately tidy dining area and affordable prices make an alright dining experience. No good fish & seafood. Untasty beef dishes & steak.

grey circle

7.6

"Great room"

New rooms, great balconies, and nice furniture. Spacious, clean rooms with great views. Shower was ok. Bathrooms are large but with substandard cleaning.

grey circle

7.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

1.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.2

"Great location"

Great location. Great shopping and the beach nearby. Near to public transport and the airport.

grey circle

9.0

"Fantastic service"

Friendly staff, especially pool/beach service and housekeeping. Great reception and very professional service, but only average wait staff. Recreation staff is nice. Room service is perfect. Great valet service. Great hotel security.

grey circle

8.8

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Entrance area is not particularly attractive.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Great room"

Great furniture, and new rooms with great balconies and views. Spacious and clean rooms, but poorly maintained with insufficient A/C. Large, so-so bathroom. Shower was ok.

grey circle

2.1

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.8

"Fantastic service"

Friendly service.

grey circle

8.4

"Awesome vibe"

Awesome vibe.

grey circle

8.0

"Delicious food"

Delicious food.

grey circle

7.9

"Great room"

Great room.

grey circle

7.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

6.8

"Comfortable"

Comfortable.

grey circle

9.0

"Fantastic service"

Friendly service.

grey circle

7.9

"Delicious food"

Delicious food.

grey circle

7.7

"Great room"

Great room.

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