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Hotel - Review and Rate

Review Score
Based on 3615 hotel reviews

heart_hoteldetailed

9.0

Vibe

8.8

Amenities

8.6

Breakfast

8.5

Service

8.5

Location

8.4

Wellness Area

8.3

Room

8.2

Food

7.7

WiFi

6.7

SECRETS THE VINE CANCUN

SECRETS THE VINE CANCUN

BLVD KUKULCAN KM 14.5 , 77500, Cancun, Mexico

Rating: 9.0 out of 10 (3615 Reviews)

100% Verified Real Reviews

8.8

Awesome vibe

  • Awesome vibe.
  • Modern Hotel.
  • Luxurious Hotel.
  • Stylish hotel.
  • Entrance area is ok.
  • Good for business people.
  • Good for traveling with friends.
  • Good choice for a city trip.

8.6

Great amenities

  • Great terrace, but mediocre entrance area.
  • Facilities are modern with a lovely conference area.
  • Beautiful architecture.

8.5

Tasty breakfast

  • Tasty breakfast.

8.5

Fantastic service

  • Friendly staff, especially pool/beach service and housekeeping.
  • Decent management, reception, and restaurant service.
  • Recreation staff is nice.
  • Great, professional bar service.
  • Room service is perfect.
  • Great concierge service.
  • Booking process is sufficient.
  • Hotel security is ok.

8.4

Great location

  • Great location near the airport.
  • Close to the beach, restaurants, bars, and sightseeing.
  • Shopping is ok.
  • Accessibility by car can be a challenge.

8.3

Great wellness & sports facilities

  • Awesome wellness and fitness areas.

8.2

Great room

  • New rooms with exceptional minibars.
  • Big rooms, with nice balconies, good views and reasonable furnishings.
  • Rooms are quite clean and beds and TV's are standard but A/C is lacking.
  • Bathrooms are dirty and rooms in need of maintenance.
  • Great shower.

7.7

Delicious food

  • Great food, especially the beef.
  • Menu and side dishes are decent.
  • Average dining experience in a clean area.
  • Reasonably priced food and excellent snacks.
  • No good fish & seafood.
  • Sushi is average.

6.7

Regular internet service

  • Regular internet service.
  • Wifi quality could be improved.

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SECRETS THE VINE CANCUN