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BLVD KUKULCAN KM 14.5 RETORNO IXCHEL LOTE 38 , 77500, Isla Mujeres, Mexico

Review Score

Based on 1878 reviews

heart

9.2

Location

9.4

292 reviews

Service

9.0

839 reviews

Vibe

8.9

253 reviews

Amenities

8.5

241 reviews

Wellness Area

8.0

80 reviews

Breakfast

8.0

51 reviews

Room

7.7

469 reviews

Bar and Beverages

6.5

68 reviews

WiFi

3.1

11 reviews

100% Verified Real Reviews

grey circle

9.4

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Near to public transport and the airport. Excellent sightseeing, restaurants and bars nearby.

grey circle

9.0

"Fantastic service"

Friendly service, especially great housekeeping, pool/beach service, and reception. Great, professional bar service. Recreation staff is nice. Decent waitstaff and management. Room service is perfect. Valet service is ok. Great hotel security. Great concierge service. Booking process is sufficient.

grey circle

8.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Nice for romantic trips.

grey circle

8.5

"Great amenities"

Modern facilities with average grounds and pleasant entrance area. Beautiful architecture.

grey circle

8.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.0

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Great room"

Spacious, tidy, modern rooms. Great balconies with beautiful views and excellent furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower was ok.

grey circle

6.5

"Standard bar"

So-so bar with mediocre drinks. Good bar service.

grey circle

3.1

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.4

"Great location"

Great location. Great shopping and the beach nearby. Near to public transport and the airport.

grey circle

9.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel. Luxurious Hotel. Entrance area is ok.

grey circle

9.0

"Fantastic service"

Good and friendly pool/beach service. Great reception and very professional service, but only average wait staff. Recreation staff is nice. Room service is perfect. Valet service is ok. Great hotel security.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

8.0

"Great room"

Spacious, modern rooms with great furniture and balconies. Great views, clean rooms, and decent bathrooms and beds. Shower was ok.

grey circle

6.5

"Standard bar"

So-so bar with mediocre drinks.

grey circle

3.6

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.8

"Fantastic service"

Friendly service.

grey circle

8.7

"Awesome vibe"

Awesome vibe.

grey circle

8.0

"Great room"

Great room.

grey circle

7.9

"Delicious food"

Delicious food.

grey circle

7.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

7.1

"Rather comfortable"

Rather comfortable.

grey circle

9.0

"Fantastic service"

Friendly service.

grey circle

7.9

"Great room"

Great room.

grey circle

7.9

"Delicious food"

Delicious food.

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