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940-2 Shinanoki Sengokuhara , 250-0631, Gotenba-shi, Japan

Review Score

Based on 682 reviews

heart

8.2

Wellness Area

9.0

90 reviews

Breakfast

8.8

57 reviews

Location

7.7

113 reviews

Comfort

7.6

94 reviews

Room

6.8

201 reviews

Service

6.7

102 reviews

Vibe

6.1

50 reviews

Cleanliness

5.0

40 reviews

Amenities

4.9

32 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.8

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Great location"

Great location with good access by car. Close to public transport and the train. Decent shopping and great sightseeing.

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7.6

"Rather comfortable"

Big, comfortable, and quiet rooms. Small bathrooms and uncomfortable beds.

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6.8

"Room is all right"

So-so rooms with acceptable views. Beds are substandard in outdated, badly-maintained and untidy rooms. Small rooms and poorly cleaned bathrooms. Rooms are spacious, but furniture is not great.

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6.7

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively luxurious.

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5.0

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.9

"Amenities are not the best"

Facilities in need of refurbishment.

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.9

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.5

"Fantastic service"

Friendly, acceptably professional service.

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7.5

"Great location"

Great location with good access by car. Close to public transport. Shopping and sightseeing are mediocre.

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7.0

"Great room"

Spacious rooms, but poorly maintained and cleaned with subpar bathrooms. View and beds are acceptable.

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5.1

"Ordinary amenities"

Ordinary amenities.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Great location"

Good location with some sightseeing. Good car accessibility, and close to public transport.

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6.8

"Service is adequate"

Friendly, acceptably professional service.

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6.6

"Room is all right"

Big, decent rooms. Poorly cleaned and maintained rooms with poor beds and bathrooms.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment.

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8.2

"Delicious food"

Delicious food.

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6.9

"Service is adequate"

Service is adequate.

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6.7

"Room is all right"

Room is all right.

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