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Tower A, Berjaya Times Square , 55100, Kuala Lumpur, Malaysia

Review Score

Based on 145 reviews

heart

6.0

Pool

10.0

7 reviews

Location

9.2

38 reviews

Comfort

4.8

25 reviews

Amenities

3.9

20 reviews

Room

3.2

65 reviews

Service

2.5

38 reviews

WiFi

1.8

9 reviews

Cleanliness

1.5

36 reviews

Vibe

1.4

13 reviews

100% Verified Real Reviews

grey circle

10.0

"Great pool"

Great pool.

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9.2

"Great location"

Great location near shopping and public transport.

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4.8

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Spacious rooms with great views, but poor maintenance and subpar beds.

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2.5

"Service could be improved"

Complaints about service friendliness and professionalism. Hotel security can be an issue.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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2.2

"Service could be improved"

Service could be improved.

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