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Tower A, Berjaya Times Square , 55100, Kuala Lumpur, Malaysia

Review Score

Based on 211 reviews

heart

6.4

Pool

10.0

8 reviews

Location

9.3

37 reviews

Comfort

5.3

27 reviews

Amenities

4.5

20 reviews

Room

3.4

70 reviews

Service

2.8

40 reviews

WiFi

2.5

8 reviews

Cleanliness

1.9

36 reviews

Vibe

1.5

12 reviews

100% Verified Real Reviews

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10.0

"Great pool"

Great pool.

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9.3

"Great location"

Great location near lots of shopping.

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5.3

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness. Spacious rooms with excellent views.

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2.8

"Service could be improved"

Complaints about service friendliness and professionalism. Hotel security can be an issue.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Room needs to be improved"

Poor maintenance in rooms and bathrooms.

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2.5

"Service could be improved"

Service could be improved.

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